Conrad Hangzhou

Recensioni su Conrad Hangzhou

Conrad Hangzhou

T2, No. 228 Xinye Road, Shangcheng District, Hangzhou, Zhejiang, ChinaDettagli hotel
Conrad Hangzhou
Conrad HangzhouConrad HangzhouConrad Hangzhou
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Recensioni degli ospiti

4.6/5
Molto buono
4375 recensione
Recensioni verificate
Ubicazione4.7
Strutture e servizi4.6
Servizio4.5
Pulizia4.7
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Tutte le recensioni(4375)
Recensioni positive(4182)
Recensioni con foto/video(1051)
Ottima colazione(197)
Comodo per lo shopping(179)
Fantastica vista sul fiume(168)
Reception gentilissima(165)
Vicino all'area commerciale(126)
Ottimo ristorante(37)
Di lusso(31)
Ottimo tè pomeridiano(17)
Recensioni negative(193)
Utente anonimo
Camera Executive (2 letti)
Soggiorno: Nov 2024
Famiglia
6 recensione
5.0/5
Eccezionale
Pubblicata: Nov 22, 2024
My kids love the hotel stay. Recd personalise hand written card from house keeping everyday. Tip top service . 100% recommended to everyone.
Traduci
Risposta dalla struttura: Dear Guest,Thank you for choosing to stay at Conrad Hangzhou and sharing your stay with us. Hotel in the emerging Qianjiang CBD. Soaring over 50 storeys, this luxury hotel comprises two distinct towers – a true landmark that's visible from all over the city. Rooms and suites at Conrad Hangzhou are spacious, stylish and thoughtfully designed for the smart luxury traveler. Floor-to-ceiling windows provide breathtaking views of city life below. Our team is also actively seeking progress,we believe that it is the little improvement that can make every guest's accommodation more comfortable. Sincerely invite you to visit us next time and look forward to bringing you more pleasant stay!Stephane RoubinGeneral Manager
HKTRAVELS
Camera Deluxe matrimoniale
Soggiorno: May 2024
Lavoro
66 recensione
4.7/5
Fantastico
Pubblicata: May 21, 2024
I stay here for one night on a recent business trip I would definitely stay again although they really need to fix the ceiling in the breakfast area as it makes too much noise when you move a chair
Traduci
Risposta dalla struttura: Dear Guest,Thank you for choosing to stay at Conrad Hangzhou. The hotel is located in the central business district of qianjiang new city, with convenient transportation. Besides the nearby line 4, there is also line 2 near the hotel, which is an ideal location to explore the city. Rooms and suites at Conrad Hangzhou are spacious, stylish and thoughtfully designed for the smart luxury traveler. Floor-to-ceiling windows provide breathtaking views of city life below.And From shopping to recreation to cultural attractions, there's so much to explore near Conrad Hangzhou. Just steps away is Raffles City Mall, featuring several floors of designer shops and high-end restaurants. Step into skates and coast onto the ice rink at Mixc Mall, just a 5-minute walk from our front door.In order to bring every guest comfortable accommodation experience. Our team members will continue to make every guest feel at home with high-quality service, and truly enjoy the smart luxury inspiring stay. Hope to welcome you back at our hotel in the future and make sure you have a wonderful experience!Stephane RoubinGeneral Manager
Murat hi from Langkawi
Camera Premier (2 letto matrimoniale)
Soggiorno: Jul 2024
Famiglia
30 recensione
5.0/5
Eccezionale
Pubblicata: Jul 12, 2024
Everything was perfect. Hotel is super. Thank you!
Traduci
Risposta dalla struttura: Dear Guest,Thank you for choosing to stay at Conrad Hangzhou and sharing your stay with us. Hotel in the emerging Qianjiang CBD. Soaring over 50 storeys, this luxury hotel comprises two distinct towers – a true landmark that's visible from all over the city. Rooms and suites at Conrad Hangzhou are spacious, stylish and thoughtfully designed for the smart luxury traveler. Floor-to-ceiling windows provide breathtaking views of city life below. Our team is also actively seeking progress,we believe that it is the little improvement that can make every guest's accommodation more comfortable. Sincerely invite you to visit us next time and look forward to bringing you more pleasant stay!Stephane RoubinGeneral Manager
Kevin Krolicki
Camera Deluxe (2 letti)
Soggiorno: Aug 2024
Lavoro
1 recensione
5.0/5
Eccezionale
Pubblicata: Sep 18, 2024
Great location and service. Much appreciated. The staff were able to help with late checkout.
Traduci
Risposta dalla struttura: Dear Guest,Thank you for choosing to stay at Conrad Hangzhou and sharing your stay with us. Hotel in the emerging Qianjiang CBD. Soaring over 50 storeys, this luxury hotel comprises two distinct towers – a true landmark that's visible from all over the city. Rooms and suites at Conrad Hangzhou are spacious, stylish and thoughtfully designed for the smart luxury traveler. Floor-to-ceiling windows provide breathtaking views of city life below. Our team is also actively seeking progress,we believe that it is the little improvement that can make every guest's accommodation more comfortable. Sincerely invite you to visit us next time and look forward to bringing you more pleasant stay!Stephane RoubinGeneral Manager
Utente ospite
Camera Deluxe matrimoniale
Soggiorno: May 2024
Famiglia
9 recensione
5.0/5
Eccezionale
Pubblicata: May 14, 2024
Love the modern & simple design. Team is helpful & friendly. Byredo amenities are super nice!
Traduci
Risposta dalla struttura: Dear Guest,Thank you for choosing Conrad hangzhou and sharing your stay with us. The hotel is quiet in the business district of qianjiang new town, providing every guest with comfortable environment, perfect facilities and attentive luxury hotel choice.In order to bring every guest comfortable accommodation experience. Conrad Hangzhou are among the newest hotels in the city.Rooms and suites at Conrad Hangzhou are spacious, stylish and thoughtfully designed for the smart luxury traveler. Floor-to-ceiling windows provide breathtaking views of city life below. Our team members will continue to make every guest feel at home with high-quality service, and truly enjoy the smart luxury inspiring stay.Hope to welcome you back at our hotel in the future and make sure you have a wonderful experience!Stephane RoubinGeneral Manager
Remember Samu
Camera Deluxe matrimoniale
Soggiorno: Apr 2024
Solo
5 recensione
5.0/5
Eccezionale
Pubblicata: Apr 15, 2024
The hotel concierge was so helpful and checking was smooth and easy. I was easy upgraded to the River view which I wanted and I liked the view. What was not clear from the start was which dining room I was supposed to use for breakfast. On the most important note, I would like to Thank Chria who was working on the concierge on Saturday the 13th of April 2024. I needed help with getting a train ticket to Yiwu and he did everything for me from booking the car to Hangzhou East train station to Yiwu , got me the best available ticket to Yiwu. And when I was about to return, on short notice I contacted him to book a ticket for me, he did book for 18:06 but I was stuck in traffic in Yiwu , then asked him to cancel and purchase the 18:24 one..he did all these admin and even checked if I got to the hotel well. Until my departure, Chria was still checking if I needed any help, well done and thank you so much once again, Chria. Why I mentioned him specifically is on the day I was checking out, I asked another guy at the concierge to help me getting a train ticket to Shanghai, but he just told me to get a taxi to the train station and use my passport to purchase a ticket when I get there, that’s when I figured probably Chria was actually working beyond his job description and that was just excellent.
Traduci
Risposta dalla struttura: Dear Guest,Thank you for choosing Conrad hangzhou and sharing your stay with us. The hotel is quiet in the business district of qianjiang new town, providing every guest with comfortable environment, perfect facilities and attentive luxury hotel choice.In order to bring every guest comfortable accommodation experience. Conrad Hangzhou are among the newest hotels in the city.Rooms and suites at Conrad Hangzhou are spacious, stylish and thoughtfully designed for the smart luxury traveler. Floor-to-ceiling windows provide breathtaking views of city life below. Our team members will continue to make every guest feel at home with high-quality service, and truly enjoy the smart luxury inspiring stay.Hope to welcome you back at our hotel in the future and make sure you have a wonderful experience!Stephane RoubinGeneral Manager
Utente ospite
Camera Deluxe (letto matrimoniale, con vista sul fiume)
Soggiorno: Mar 2024
Famiglia
2 recensione
4.0/5
Molto buono
Pubblicata: Mar 23, 2024
(XENOPHOBIC HOTEL, STAY AWAY IF YOU ARE NOT ASIAN) I stayed 2023 with my wife ( all amazing) then 2024 I take my mother and it was a nightmare. First day we check they asked for 4000 RMB for deposit, I give them my credit card and they charged me 3 times, 12,000 RMB, they said it was a mistake, no problem after that. The second night the manager came to my mother room at night telling her to change room 3 times, then my mother called me and told me that the hotel want her to take her out of the room, and I told her to close the door and don't pay attention. Then the next night we were at breakfast time and a guy came to our table talking loud and introduce him as Jone Xu, he asks us when we will be depart, we told him we will depart at 10 am, then he begins to ask the room numbers and we asked him why all this question at breakfast time, he said its normal, we were the only one in the breakfast room with that questions, Obviously is not normal, I have been in many countries and this is the first time I got assault at breakfast time. we were planning to stay 2 more days but the xenophobic attack make us leave the hotel immediately. I wrote an email to Jone Xu asking him for an explanation on why all the assault to us, he did not answer, then I email the reception asking for the money back from deposit and also ask them for xenophobic attack and Kevin Yang respond for the money issue but never respond for the xenophobic attack. I will recommend if you are not asian to not stay at this hotel.
Traduci
Risposta dalla struttura: Dear Guest,Thank you for choosing to stay at Conrad Hangzhou and sharing your stay with us.Hotel in the emerging Qianjiang CBD. Soaring over 50 storeys, this luxury hotel comprises two distinct towers – a true landmark that's visible from all over the city. Rooms and suites at Conrad Hangzhou are spacious, stylish and thoughtfully designed for the smart luxury traveler. We are sorry that this time did not bring you a pleasant stay. We value the experience you share. We look forward to your next stay to bring you more pleasant experience. Stephane RoubinGeneral Manager
SMNZE
Camera Deluxe matrimoniale
Soggiorno: Mar 2024
Solo
8 recensione
4.7/5
Fantastico
Pubblicata: Mar 7, 2024
Big room. Great location in the city area. Raffles City shopping centre is link with the hotel. Do take note some of the shops does not accept credit cards and Alipay. Spare some cash in hand.
Traduci
Risposta dalla struttura: 尊敬的客人,感謝您選擇入住杭州康萊德酒店。酒店位於錢江新城中心商務區,交通便捷,除了臨近的4號線外,酒店附近還有2號線,是探索城市的理想位置。房間設計精緻奢華,視野開闊,彰顯高貴典雅及現代時尚的風格。透過寬闊的落地窗,將城市的迷人美景盡收眼底,是當今睿智奢華的旅行者們理想的下榻之選。同時酒店與來福士購物中心直接相連,步行可至萬象城,毗鄰杭州市政府中心和知名企業辦公室。從購物娛樂到文化景點,盡享一段非凡旅程。很榮幸酒店的優質服務能帶給您滿意的入住體驗。我們的團隊成員會一如既往讓每位賓客感受賓至如歸的品質服務,並且真正盡享睿智奢華的靈感體驗。誠摯的邀請您下次光臨並期待帶給您更多愉悦的入住體驗!Stephane Roubin總經理
Utente ospite
Camera Executive (2 letti, con vista sul fiume)
Soggiorno: Aug 2024
Famiglia
4 recensione
5.0/5
Eccezionale
Pubblicata: Nov 18, 2024
Breakfast is good but coffee making is very slow
Traduci
Risposta dalla struttura: Dear Guest,Thank you for choosing to stay at Conrad Hangzhou and sharing your stay with us. Hotel in the emerging Qianjiang CBD. Soaring over 50 storeys, this luxury hotel comprises two distinct towers – a true landmark that's visible from all over the city. Rooms and suites at Conrad Hangzhou are spacious, stylish and thoughtfully designed for the smart luxury traveler. Floor-to-ceiling windows provide breathtaking views of city life below. Our team is also actively seeking progress,we believe that it is the little improvement that can make every guest's accommodation more comfortable. Sincerely invite you to visit us next time and look forward to bringing you more pleasant stay!Stephane RoubinGeneral Manager
napoleon
Camera Deluxe matrimoniale
Soggiorno: May 2024
Lavoro
2 recensione
5.0/5
Eccezionale
Pubblicata: May 18, 2024
Very good hotel service, excellent service with clean and tidy room
Traduci
Risposta dalla struttura: Dear Guest,Thank you for choosing Conrad hangzhou and sharing your stay with us. The hotel is quiet in the business district of qianjiang new town, providing every guest with comfortable environment, perfect facilities and attentive luxury hotel choice.In order to bring every guest comfortable accommodation experience. Conrad Hangzhou are among the newest hotels in the city.Rooms and suites at Conrad Hangzhou are spacious, stylish and thoughtfully designed for the smart luxury traveler. Floor-to-ceiling windows provide breathtaking views of city life below. Our team members will continue to make every guest feel at home with high-quality service, and truly enjoy the smart luxury inspiring stay.Hope to welcome you back at our hotel in the future and make sure you have a wonderful experience!Stephane RoubinGeneral Manager
Cunsin
Camera Deluxe (2 letti)
Soggiorno: Dec 2023
Famiglia
9 recensione
5.0/5
Eccezionale
Pubblicata: Feb 14, 2024
Very clean and big hotel. Good location . I am sure will stay this hotel again when i came back hangzhou
Traduci
Risposta dalla struttura: 尊敬的客人,感謝您選擇杭州康萊德酒店並與我們分享您的入住。酒店在錢江新城商務區鬧中取靜,為每位賓客提供環境舒適、設施完善及服務殷勤的奢華酒店選擇。酒店擁有優越的地理位置和卓越的設計藝術。酒店房間設計精緻奢華,視野開闊,彰顯高貴典雅及現代時尚的風格。透過寬闊的落地窗,將城市的迷人美景盡收眼底。我們的團隊成員會一如既往讓每位賓客感受賓至如歸的品質服務,並且真正盡享睿智奢華的靈感體驗。誠摯的邀請您下次光臨並期待帶給您更多愉悦的入住體驗!Stephane Roubin總經理
Utente ospite
Camera Deluxe matrimoniale
Soggiorno: Dec 2023
Solo
1 recensione
4.0/5
Molto buono
Pubblicata: Dec 15, 2023
Front desk called me at 2am on a working day asking if I had guest in the room? Woke me up then told me they called by mistake. Unacceptable
Traduci
Risposta dalla struttura: Dear Guest,Thank you for choosing to stay at Conrad Hangzhou and sharing your stay with us.We are sorry that this time did not bring you a pleasant stay. As for the problem you mentioned, we have informed front office department to conduct further self-inspection. Our team is also actively seeking progress,we believe that it is the little improvement that can make every guest's accommodation more comfortable.Hope to welcome you back at our hotel in the future and make sure you have a wonderful experience!Stephane RoubinGeneral Manager
Magnanou
Camera Deluxe matrimoniale
Soggiorno: Oct 2024
Lavoro
9 recensione
5.0/5
Eccezionale
Pubblicata: Nov 12, 2024
Great room design and service.
Traduci
Risposta dalla struttura: Dear Guest,Thank you for choosing to stay at Conrad Hangzhou and sharing your stay with us. Hotel in the emerging Qianjiang CBD. Soaring over 50 storeys, this luxury hotel comprises two distinct towers – a true landmark that's visible from all over the city. Rooms and suites at Conrad Hangzhou are spacious, stylish and thoughtfully designed for the smart luxury traveler. Floor-to-ceiling windows provide breathtaking views of city life below. Our team is also actively seeking progress,we believe that it is the little improvement that can make every guest's accommodation more comfortable. Sincerely invite you to visit us next time and look forward to bringing you more pleasant stay!Stephane RoubinGeneral Manager
Robert Marcin
Camera Deluxe (2 letti)
Soggiorno: Jun 2024
Lavoro
7 recensione
5.0/5
Eccezionale
Pubblicata: Jun 4, 2024
One of the cleanest and nicest hotels in China!
Traduci
Risposta dalla struttura: Dear Guest,Thank you for choosing Conrad hangzhou and sharing your stay with us. The hotel is quiet in the business district of qianjiang new town, providing every guest with comfortable environment, perfect facilities and attentive luxury hotel choice.In order to bring every guest comfortable accommodation experience. Conrad Hangzhou are among the newest hotels in the city.Rooms and suites at Conrad Hangzhou are spacious, stylish and thoughtfully designed for the smart luxury traveler. Floor-to-ceiling windows provide breathtaking views of city life below. Our team members will continue to make every guest feel at home with high-quality service, and truly enjoy the smart luxury inspiring stay.Hope to welcome you back at our hotel in the future and make sure you have a wonderful experience!Stephane RoubinGeneral Manager
Utente ospite
Camera Deluxe (2 letti)
Soggiorno: Mar 2024
Lavoro
8 recensione
5.0/5
Eccezionale
Pubblicata: Apr 2, 2024
Room is big and nice design, breakfast not has many choices
Traduci
Risposta dalla struttura: Dear Guest,Thank you for choosing Conrad Hangzhou and sharing your stay with us.The hotel is quiet in the business district of qianjiang new town, providing every guest with comfortable environment, perfect facilities and attentive luxury hotel choice.In order to bring every guest comfortable accommodation experience. We are honored that the quality service can bring you a satisfactory stay.We will pass your recognition to our team members. Inspired by the weeping willows of the West Lake, Blue Willow which located on 27th. Breakfast is integrated with hangzhou characteristics that you can enjoy dining experience here.Our team members will continue to make every guest feel at home with high-quality service, and truly enjoy the smart luxury inspiring stay. Hope to welcome you back at our hotel in the future and make sure you have a wonderful experience!Stephane RoubinGeneral Manager