HARUNOYA

Overall, this hotel succeeds in looking like a traditional Japanese ryokkan, but unfortunately doesn't feel like one due to many important features missing. If you've stayed at a ryokkan in Japan, this one misses the mark, but potentially is not a problem as it is catered towards Chinese people. As a foreigner accustomed to Japanese standards, you might be disappointed. It's very clean and modern, with a "private" bath that looks like a traditional private onsen bath. The dinner was average, with the yakitori being the highlight. Breakfast was Chinese food, which took away from the immersion. As far as experience goes, the main problems here were the details that broke from the immersiveness of being at a traditional ryokkan. These include a lack of privacy, inexperienced staff, out of theme food options, and other details such as not using true hot spring water and the bath being only partly Hinoki wood. The privacy concern is because if you have the courtyard room, you have a "private" courtyard and bath, but in the morning a worker was outside in the courtyard with full view of my bath. This felt very uncomfortable and I no longer felt relaxed or at peace, and needed to close all the blinds which ruined the point of having an open courtyard. It was worth a try, and definitely a beautiful space. But I couldn't help but feel disappointed as the important details were missed in this recreation of a ryokkan.

沒想到杭州有這麼好玩的酒店，非常適合大家週末度假。 最驚艷的是酒店的餐食，早餐和晚餐都非常的好吃，口味是杭州小時候的味道，但是非常的精緻。 大浴場換衣服的地方沒有拖鞋感覺不太衞生，光腳會踩到別人掉下來的毛髮

交通：酒店有來回富陽站的接送，非常方便，20分鐘左右的車程。 酒店：看得出來酒店在設計上花了很大的心思，據説請的安縵的設計師，房間很大很舒服，基本都有帶私湯，空間比一般日本的温泉酒店要大。兩個公共温泉很不錯，各有特色，隔天男湯女湯互換，建議至少體驗兩次。 服務：剛下車就有個“管家”在下車點接我們，領我們到大堂辦理入住，辦理入住的時候全程坐沙發上等候即可，最後“管家”幫忙提行李到房間。還有“管家”為我們拉了個微信羣，有問題在羣裏發一下即可，有求必應，而且迴應很快，這也免去了打電話去前台的麻煩。給羣裏所有的工作人員點贊！ 缺點：1、泡湯氛圍比日本那種經營了幾十年的温泉酒店差一些，當然也可能跟我來的時間有關（工作日）。2、我覺得有些綠化植被（瀑布那裡）的人工味過於明顯，個人更喜歡自然點的那種風格，跟温泉更搭。3、洞洞拖鞋不合腳，泡湯衣服不合身，當然後面也是很快的給我換了。我想起以前去的日本的一個温泉酒店，到店的第一件事工作人員給我的小孩量了身高，過了一會兒送了一套很合身的衣服過來，印象深刻。 最後，對於這個温泉酒店的總體評價還是很好的，是用心在經營的，以後有機會的話應該還會再來！不過，我相信酒店還有空間能做得更好，希望再接再厲！