Recensioni su Alcyone Hotel Residences

Firstly, many, many thanks to Bernadette. She was extremely welcoming, warm and friendly at reception when I first arrived. She was also very helpful and attentive when we had problems with our leaking fridge. She also allowed us to have a later checkout of 1.5 hours, which was also very helpful. A couple of disappointments were not receiving our 2nd room clean (we declined the first but were told we would get a second) and no email reply (as requested according to the manager's email) to my completing the 'how did we go checking in' email from the manager regarding the fridge and dryer (that also needed some attention). Overall, we like Alcyone and would stay again. Thanks.