Novotel Ha Long Bay Hotel

Beautiful hotel interior, stunning views, service is great and speak English. Rave parties at the beach affect hotels in this location. No regulations to keep sound down after 11am. Could not fall asleep until 1am, when the sound finally stopped. Would love to stay again, but city should sort this noise factor out.

This hotel boasts a convenient location and spacious rooms, although the bathrooms could be cleaner. The toilets lack hand sprayers or bidets, requiring the use of toilet paper. The air conditioning in the rooms is somewhat outdated and not very effective at cooling. The breakfast buffet offers a wide variety of dishes, most of which are satisfactory; however, I would prefer fewer dishes with a higher quality, similar to the breakfast at the Fansipan View Hotel. Overall, I would rate this hotel as three stars. The staff are helpful and accommodating. Please be aware that a nearby beach club plays loud music until 11:00 AM, which may disturb light sleepers.

I stayed at this hotel because I am familiar with Novotel in Jakarta, Indonesia. I got a 10% discount by using Trip Coins. I really enjoy es my stay at Novotel Ha Long Bay. 1. The room is extremely spacious. I would say that 3 people moving around would be no problem at all. The bed is also large. 2. The amenities are superb, I got all I need and some of those are eco-friendly items. 3. Not only the bedroom, the bathroom is spacious too. Wow! 4. The staffs are humble and understanding. At first I requested a late checkout until 12.30, yet I changed it to 13.00 because I just got back from my friend’s wedding. Furthermore, they always helping me order Main Linh taxi. 5. Squeaky clean!!! I love clean property!!! Unfortunately, there is no bidet. Indonesians use bidet daily. There is no option a of Halal food, yet it is okay, that is just common in Vietnam. Overall, my experience was impressive to the point I even take photos for the purpose of reviewing how good this hotel was.

The service and environment are excellent

Stayed here for 3 nights,nice spacious clean rooms. Bathroom products where good quality and smelled really nice. Don't recommended sea facing rooms due to noise and light from a large night club on the beach. Close to a few places to eat and walking distance to the wharf where to boat trios go from and more restaurants.

We went off season - February and it seemed like we were the only ones in the hotel. The staff were few and young so service was ok but considering so few people we had to hunt down staff for food and drinks.