Recensioni su Hakone Retreat Villa 1f

選擇這家酒店真的非常可稱道的是服務，尤其是在接送、幫預訂酒店外飯店吃飯等方面。在箱根雨水淅瀝的兩天，就沒讓我們操一點心，全權幫我們聯絡落實，感謝勇等幾位提供的温暖周到服務，下次來箱根還會選擇入住。

這家酒店總體踩雷，謹慎選擇 所有的房間都是獨棟別墅，在半山上鍾偉都被很高的參天松柏樹圍繞，確實是很清幽 房間裏面是北歐原木風格，空間挺大 但是作為一個高奢度假酒店不及格，原因如下： 1.最大最大的吐槽點，就是他的食物非常非常難吃。我不是沒有吃過好的懷石料理我來日本很多次在神户的温泉酒店體驗過很好吃的懷石料理，而且很飽。這麼説吧，這家酒店的餐食是我吃過這麼多年來的，日本料理裏最難吃的，沒有之一。酒店裡幾乎沒有日本員工，接待我們的以及餐廳的服務生和廚房裡做菜的都是東南亞和印巴人。注意，廚師也是哦。沒有説印巴人不好的意思，衹是他們做出正宗的日食料理和日式服務的機率幾乎是零。我注意到所有的客人都是外國人，沒有日本本地人，估計這家酒店已經被日本本地人拋棄了。 2.房間衞生不行，牆上多處密密麻麻的黴點，對於愛乾淨的人來説可怕😟 3.我們住的當天晚上凌晨4:00突然之間整個酒店斷電，然後應急用電就啟動了，大大的應急照明和門鈴反覆響反覆在我頭頂照着，半夜被吵醒真的太惱火了，然後事後沒有一個人顯示或者道歉或者處理。這種事都能遇上，實在是很無語。 4.凌晨6:00突然有廣播在播放，然後就是日語的什麼提示……我的天哪，我感覺我來這裡是軍訓來的。然後大概七八點的時候外面的割草聲音就很大很大，完全沒辦法好好休息 所以總的來説這個酒店的體驗很不好，這個價格有其他更好的選擇，再也不會考慮，吃出陰影了

住進這個酒店，給我一次意外的驚喜，一切非常完美。前台辦理入住的勇桑，當年曾經留學中國，不但日文英文中文精通外，還能講一口流利的上海話。 酒店是10多棟別墅組成，有專門的咖啡廳，酒水活動廳，西餐廳和日式餐廳。其中咖啡廳和西餐廳的檔次之高，令人意外。衹不過，從別墅到咖啡廳和西餐廳，需要走一段路，但是不長。 酒店設施方面一切都不錯，尤其是飲食方面，衹是衞生間和温泉浴室公用一個空間，有點熱。 周圍環境棒極了，夏天來這裏，遇上下雨，穿短袖還有點冷颼颼的。 太棒啦，還會再來。

環境：在森林裏，很靜謐自然 服務：很贊，VIP待遇 衞生：無可挑剔 設施：床、室內温泉很愜意舒適

服務非常到位，服務生會中文，特地去上海學了一個月。別墅區早餐每天都不重樣，日式料理，很美味。

温泉私湯不錯

Never ever ever ever experienced anything like it. Please look at the photos of the hot springs indoor was real mountain spring water and the outdoor is regular water. We checked in waited hours for room to be ready than we got a chance hours later to check out the hot springs. We check out and got full refund and they drove us to another hotel we spent 1700 yen while waiting for the room and they insisted we pay it after all what went on.

If you want your stay in Hakone to look like a romantic Japanese travel ad, then this is the place for you. The villas are all different so I can only speak to villa 6, but it was right out of one of those glossy photo books you pick up at Kinokuniya. There is a wood-burning fire stove, a Bluetooth sound system, a high slanted ceiling over the bed with a cover that can be remotely controlled. The toilet and bathroom are up the stairs near the bathtub and shower room, which are picturesque and then lead to the small but cozy private outdoor onsen, shrouded by trees. I stayed in November and the foliage was gorgeous. On the grounds is a cafe/lounge and a restaurant. Or you can choose a nearby eatery and the staff will drive you there and pick you up afterwards in their van. The staff aren’t completely fluent in English but are very eager to be helpful and as polished and professional as befits a nice Japanese resort. If you’re looking to get away from Tokyo for a day or two or three, I highly recommend this lovely retreat. It’s possible to make some truly beautiful memories here.

Unfortunately if you don't order dinner in the morning, you will not be able to dine at the hotel. This was not communicated to us in advance. After a long day of hiking, we were very tired but no exception could be made. We were very disappointed. Room service menue is absolutely limited with a focus on ham, so if you don't eat meat you cannot have dinner at the hotel. Other restaurants are not nearby the hotel. The experience was overall not as expected.

A beautiful setting amongst lovely hills and trees. The room was spacious for Japan standards as well as trendy and bright. Fresh white paint is needed on some of the walls. The cafe and bakery is lovely with free coffee which is a lovely touch. No dairy free milk which I found very disappointing. The breakfast was pretty limited with Western choices and coffees were served in paper cups which isn’t the way a morning coffee should be served (in my opinion). Definitely worth a stay, however, if you need a real relax.

Despite all the mediocre reviews I read which was 3 years back , decided to go ahead as the decor seemed to be something I liked. I would say by far one of my best hotel stay in Japan as the room is very Zen like or to some Muji style. Check in is very personal as they came to the car park to pick us up and check in was done in the room when they realized my mum has challenges walking. What I like about the place is that it is spacious and each room is very clean and nicely done up with no indication of bad paint peeling off which could be 3 years ago. There is also a cafe there which is to me another excellent point of the hotel given that the buffet breakfast is expensive and one can just have some bread at the cafe in the morning with free hot drinks . In fact the hot drinks are always free. The only complain I would have is that there is only one dinner option at the restaurant which is very expensive but overall a very good stay.

とても静か。暖炉の炎と部屋の温泉のお湯、ゆらゆらして宿のコンセプトを感じつつリラックスできました。俵石のお食事は松茸の土瓶蒸しに秋の名残を感じました。お肉も柔らかく甘味があって美味しく、他の品も含めて量も十分にありました。それぞれの施設が離れているのでオペレーションは大変だと思いますがそれを感じさせない素敵なおもてなしでした。また必ず訪ねたいです。

Le lieu est merveilleux, notre villa était grande et très belle. Je signale 2 points négatifs selon moi : 1. le bruit dans la villa - climatisation (que j'ai arrêtée évidemment), bruit du frigo à vins (que j'ai débranché évidemment) et bruit du frigo traditionnel (que je n'ai pas pu débrancher donc léger bruit toute la nuit). 2. les repas étaient moyens sans plus, avec un bémol pour le restaurant français qui était passable et à 30% rempli donc vraiment glauque. All in, un bel endroit pour 1 ou 2 nuits max. Mais nous ne regrettons rien !

Un hôtel au coeur de la nature, à deux pas d'un arrêt de bus. Les chambres sont épurées, confortables. Un petit coup de peinture ne serait pas de trop. Le menu proposé par l'hôtel est très bien, excellent rapport qualité/prix. Le personne est attentif et sympa. Le café permet de prendre un petit déjeuner alternatif au restaurant.