Recensioni su The Hiramatsu Hotels & Resorts Sengokuhara Hakone

酒店位於仙石原，在一個半山中間，住高樓層天氣好的時候可以看見富士山 房間和酒店內部環境衹能説是過得去，跟國內一些金鑽級別的還是差點意思 服務我們到的時候下雨，有兩位工作人員會説中文，整個入住過程完美 我們定的是含兩餐，晚餐精緻過得去，飯後飲品點了一杯咖啡，豆子太差，這個希望改進一下，早餐 有點不用心，法式餐包差評，餐後甜點成品後襬放時間太長，很簡單的出品應該提前5分鐘左右完成，差評 早餐沒有菜單點餐太單一化，強制吃幾個準備好的菜，小範圍選擇都沒有，不用心，嚴重差評 從早餐開始到退房整個流程感覺都沒有用心，對於一個金鑽酒店嚴重不匹配

房間很漂亮，有房間內温泉和半野外温泉可以選擇，半野外需要預約。早餐和晚餐都還不錯。服務都半蹲，很nice，但就是服務人員的英文有點一言難盡

整體不錯👍 ，3樓房間能直接看到富士山

좋았지만 가격생각하면 재방문 의사는 없습니다 따로 대욕탕이 없고 가족탕 40분 쓰게해주는데 너무 짧아요ㅠ 물론 방마다 욕실이 있긴 하지만 아쉬웠습니다 조식과 석식 모두 먹었는데 음식때문에 비싼숙소인데 제 입맛에는 맞지않았어요. 메뉴는 계속 바뀌는데 하나같이 입맛에 안맞아 아쉬웠어요 너무 좋은 숙소지만 가격대비하면 아쉬운점이 많아요

酒店的餐飲非常值得嘗試，不愧為米其林餐廳，服務也熱情專業，非常私人化，有會中文的服務員全程照顧，整體體驗完美。

너무 만족스러웠습니다 🫶🏻 밥도 아침 저녁 다 맛있고 어메니티도 좋아요

交通肯定不方便，沒車來這裏不太實際。來這裏要麼自駕，要麼租車，其中出租車方面有兩個選擇，一個可以搭乘新幹線到小田原車站，然後搭的士，有點遠，大約需要8000日元，要麼在小田原搭小火車到箱根，再搭車來，大約需要5000日元。 酒店本身的環境一流，除了房間裏有泡温泉的池子，還可以預訂去客人專屬的浴池。 餐廳包晚餐和午餐，都是平松標準的西式套餐。

下雪很美😊，酒店真的舒服，整體還可以，餐廳是吃日式法國菜的，味道很好。房間空間好，溫泉好美，私密感很好，適合情侶去的

酒店環境不錯，餐食有品質，位置有點偏遠，打的去湯本來回1w3円，温泉水温偏高，公湯完全沒法泡，房間私湯勉強泡2分鐘，洗護用品一半寶格麗一半日本品牌

房間乾淨，衞生，服務好，早餐不錯。

完美。就是地點有些偏遠，我們是包車所以無所謂。

Beautiful hotel. Staff were incredible Rina was super helpful on email helping us plan our stay. We were also very impressed by assistance received by Yiu and another staff member who had been there for over 20 years, cant recall his name. The food was superb! Different menus each night. The whole experience was so good, we decided to stay here for an extra night rather than heading back to Tokyo for one night before catching our flight back to the UK. The views of Mt Fuji from the hotel was stunning on good weather days and the hotel is very near the sites (rope car, cable car, boat trip etc.) Easy transport link just outside the hotel (local bus) however, very easy to use and regular etc.

Staff members are well dressed with impeccable manners. The service is excellent, their anticipation of client needs is outstanding. I have sciatica and they brought a bath chair to my room within 15 minutes of check-in. When they realized the next day that it wasn't really what I needed, they immediately brought a small stool. Incredible, I never expected such caring service. The room is classy, with a wood / glass book-case. It is very clean. They provide pajamas and a warm shawl, just in case you wish to walk outside and feel cold. The couch is comfortable and besides a desk, they also provide seating for two at a separate table. My friend and I enjoyed room-service breakfast every morning - we stayed for 4 nights. The onsen and bath area is spacious with plenty of amenities. Beds are comfortable and pillows lean towards the soft side. Lighting is good. From my balcony, I can see the Koi pond with some beautiful. colorful fish. Very relaxing. Meals are well thought out with 3 different menu choices. The basic menu, a "medium" menu and the full menu. The basic menu is sufficient for our appetite, though we tried the full menu the last evening - it was delightful but a bit filling. Wine list not big but sufficient for a couple of nights' stay. This is a quiet space with a classic atmosphere. Therefore, anyone wishing for a move lively atmosphere might wish to consider another venue. However, if relaxation and good spa treatments are what you want, it is wonderful. My friend and I would not hesitate to recommend this hotel to anyone who enjoys good food with onsen baths, relaxation, a beautiful tree-lined garden and great service.

ريوكان على نظام فندقي ، ستايل كلاسيك راقي ، طلبنا منهم اكل حلال وأعدوا لنا منيو كامل من ألذ الأطباق التي تذوقتها في اليابان ، الغرفه جميلة جداً ونظيفة والسرير مريح و أجمل شيء الاونيسن الحار الذي يطل على الطبيعة ، الخدمة ممتازه والتعامل جداً راقي وانصح بتجربة هذا الفندق