Recensioni su Xuexiang Wanjia Forest Hot Spring Hotel (China Xuexiang Scenic Area Branch)
Xuexiang Wanjia Forest Hot Spring Hotel (China Xuexiang Scenic Area Branch)
Near Dahailin Highway (Shuangfeng Wood Field Scenic Area, Changting Town), Hailin, Heilongjiang, 157125, ChinaDettagli hotel
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Corrispondenza del prezzo
1 notte
Recensioni degli ospiti
3.7/5
220 recensione
Per garantire l'autenticità delle valutazioni visualizzate, non forniamo semplicemente una media. Al contrario, teniamo in considerazione la credibilità e le date di soggiorno dell'ospite per determinare la valutazione finale.
Recensioni verificate
Ubicazione3.7
Strutture e servizi3.7
Servizio3.7
Pulizia3.7
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Tutte le recensioni(220)
Recensioni positive(193)
Recensioni con foto/video(57)
Proprietario simpatico(36)
Camere magnifiche(34)
Ambiente di classe(12)
Posizione ideale(9)
Molti servizi(8)
Letto comodo(5)
Addebita costi extra(5)
Camere ampie(4)
Recensioni negative(27)
tinaar
Manxue Smart Choice Quadruple Kang Room
Soggiorno: nov 2024
Coppia
5 recensione
3.0/5
Pubblicata: 7 gen 2025
We chose to stay at this hotel due to its proximity to the snow village. It is a very outdated and overpriced hotel. For the premium $400+ I spet I didn't feel it was value for money. It seems the owners do not put their money back into the hotel. The carpet was disgusting, the window sill did not look like it had been cleaned in a long time. The sheets had holes. There was a tissue stuck in the wall. It has aingerjng smoke smell. Some fresh paint and a wipe over would do a lot. We made do because we were really there to see the Snow Village and I am glad we needn't spend much time in the hotel. The staff were extremely helpful to my family and I as we do not speak the language. They were able to help us book a return transfer and also an outing for the day. The breakfast was traditional Chinese and the people around us seemed to be enjoying it. The big letdown was the room, it did seem like no money has been put back into the hotel. It could be a very nice place. For the premium price you would think the hotel would have a free luggage service available.
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Dawn
Camera Adatta alle Famiglie
Soggiorno: nov 2023
Famiglia
6 recensione
2.2/5
Pubblicata: 23 dic 2023
Expensive yet customer service was bad. Location of hotel is really far away from entrance and you can only walk there while carrying your baggages. No transport provided. Breakfast buffet was limited and food were not warm. Good thing is entrance to hot spring is at the first floor of the hotel which is convenient
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Risposta dalla struttura: 親愛的客人,很抱歉沒能給您提供好的體驗。收到您的反饋我們立馬做出調查和整改:【您所反饋的諮詢問題,酒店是有專門的客服部門在您預訂成功後,會聯繫您為您提供酒店定位,早餐時間/温泉時間/滑雪時間/景區各景點營業時間。酒店也會加強衞生監督,並將早餐品類提升】再次向您致以誠摯的歉意,酒店會持續升級設施與服務,希望您能再次光臨體驗,我們一定給您帶來不一樣的住宿感受!
Risposta dalla struttura: 尊敬的賓客,您好!感謝您選擇入住【萬嘉森林温泉酒店(雪鄉國家森林公園店】。雪鄉親近自然的度假環境讓每位入住的賓客都能夠更好的放鬆並融入其中,十分期待您再次來雪鄉玩雪,我們將一如既往為賓客提供出色的服務。
Utente ospite
Camera Ospiti (Letto matrimoniale) (Riscaldamento a pavimento)
Soggiorno: dic 2023
Famiglia
1 recensione
2.7/5
Pubblicata: 8 gen 2024
The hotel was located right at the end of Snow Town therefore it was a fairly long walk from the town. It is a very typical Chinese hotel where no one speaks English. Looks really Communist :D The room was ok but the carpet was filthy as it doesn't look like it was ever cleaned. However, the bathroom was clean & the bed was quite comfortable. The window sills were also filthy so were the curtains. Unfortunately, our toilet bowl was blocked & the water overflowed but the housekeeping were nice enough to come help unblock but when they couldn't they got the technician to come so we spent the whole night awake to finally realised that the previous guest flushed a toothbrush down the toilet.
Breakfast had limited selection & although it said breakfast was till 9am but before 9am, there was no food left. It is ok for a night or 2 stay but I won't recommend any longer than that.
Traduci
Risposta dalla struttura: 親愛的客人,很抱歉沒能給您提供好的體驗。收到您的反饋我們立馬做出調查和整改:酒店現已重新裝修完畢,設施設備均已更新,並加強客房衞生巡查。為給您帶來更好的入住體驗,入住期間遇到問題您可以隨時聯繫前台為您處理,酒店並配備管家式服務。酒店在雪鄉景區內,因雪鄉景區禁止車輛通行,給您帶來不變深表歉意。【萬嘉森林温泉酒店(雪鄉國家森林公園店)】再次向您致以誠摯的歉意,酒店會持續升級設施與服務,希望您能再次光臨體驗,我們一定給您帶來不一樣的住宿感受!
Konqza
Camera "Discount"
Soggiorno: dic 2024
Coppia
7 recensione
4.0/5
Molto buono
Pubblicata: 14 gen 2025
โรงแรมก็ดูเก่าบ้างบางจุดแต่ถ้าเทียบกับราคาที่พักตอนนี้ใน snow town ถือว่าไม่ได้แย่และไม่ไกลเดินไปได้
Traduci
Risposta dalla struttura: 尊敬的賓客,您好!感謝您選擇入住【萬嘉森林温泉酒店(雪鄉國家森林公園店】。雪鄉親近自然的度假環境讓每位入住的賓客都能夠更好的放鬆並融入其中,十分期待您再次來雪鄉玩雪,我們將一如既往為賓客提供出色的服務
Risposta dalla struttura: 親愛的客人,很抱歉沒能給您提供好的體驗。收到您的反饋我們立馬做出調查和整改:【我們也會加強酒店前台餐廳的服務意識。增加餐品種類,提升房間設施設備】再次向您致以誠摯的歉意,酒店會持續升級設施與服務,希望您能再次光臨體驗,我們一定給您帶來不一樣的住宿感受!