Lavande Hotel (Haikou Arcade Street Hainan University)

Recensioni su Lavande Hotel (Haikou Arcade Street Hainan University)

Lavande Hotel (Haikou Arcade Street Hainan University)

No. 8-14 Haidian 3rd East Road, Meilan District, Haikou, Hainan, 570100, ChinaDettagli hotel
Lavande Hotel (Haikou Arcade Street Hainan University)
Lavande Hotel (Haikou Arcade Street Hainan University)Lavande Hotel (Haikou Arcade Street Hainan University)Lavande Hotel (Haikou Arcade Street Hainan University)
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Recensioni degli ospiti

4.8/5
Eccellente
2516 recensione
Recensioni verificate
Ubicazione4.7
Strutture e servizi4.7
Servizio4.8
Pulizia4.8
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Tutte le recensioni(2516)
Recensioni positive(2478)
Recensioni con foto/video(308)
Reception gentilissima(209)
Vicino all'area commerciale(193)
Comodo per lo shopping(155)
Trasporti comodi(141)
Ottima colazione(88)
Ottimi articoli per l'igiene personale(20)
Soggiornato diverse volte(11)
Recensioni negative(38)
Utente ospite
Camera Deluxe matrimoniale
Soggiorno: dic 2023
Coppia
9 recensione
2.5/5
Pubblicata: 9 gen 2024
The hotel is not clean. i can't sleep because of the smell of cigarette smoke and bedbug bites.
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Risposta dalla struttura: Dear guest, welcome to our hotel. We are very sorry for the trouble you have experienced in our hotel. The room provides electric mosquito coils and refreshing agents to solve this problem for you. We look forward to your next stay and let us have the opportunity to express our apologies.
got-Swe
Camera Standard per due persone
Soggiorno: set 2023
Solo
3 recensione
4.2/5
Molto buono
Pubblicata: 11 nov 2023
Nice and clean room. Very nice loundry room with drayer and washing machine. Crew don't speak english but they helpful you just need translator. Many restaurants and service's near by. Room matching to pictures from trip.com
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Risposta dalla struttura: Thank you for your evaluation of our hotel. We will work hard to improve our shortcomings and welcome you to stay again
Ed from Texas
Camera Standard per due persone
Soggiorno: lug 2023
Solo
20 recensione
4.5/5
Ottimo
Pubblicata: 26 ago 2023
I stayed for 6 nights while on vacation - my opinion may be a bit biased as my favorite color is purple ('Lavende' = lavender motif throughout the whole hotel). Staff was wonderful & accommodating despite my lack of Chinese. Housekeeping was unobtrusive and thurough. It is clear that they have remodeled recently and I hope they will eventually get to replacing the carpet in the first room I stayed in. It was readily apparent the carpet was well-maintained (and I did appreciate the pattern & purple motif), for as worn as it was. The second room I stayed in was recently remodeled and wonderful. I would suggest for anyone staying here, I would suggest a room on the 8th floor or above so you might enjoy a city view of Haikou.
Traduci
Risposta dalla struttura: Dear customer, it's great to see your affirmation of Xiaoli and your recognition of the receptionist's service. As a member of the hotel, Xiaoli has always been committed to bringing every guest a sense of homecoming. We are well aware of the importance of warm and thoughtful service for a pleasant stay experience, so we continuously strive to improve the professional level of our employees to ensure that you feel our sincerity and care every time you stay. The hotel is located in the downtown area of Haikou, with convenient transportation. There are famous Nanmen Snack Street, arcade, Baishimen Park, etc. around the hotel. The geographical location is excellent, and we look forward to meeting you again
Amitkdah
Camera Business (2 letti)
Soggiorno: dic 2022
Viaggio con amici
4 recensione
4.7/5
Fantastico
Pubblicata: 1 feb 2023
Awesome location, cleanness and supportive staffs. I will recommend to book this hotel if like to visit Haikou
Traduci
Risposta dalla struttura: 感謝客官的細緻點評,俗話説金盃銀盃不如客人的口碑,金獎銀獎不如您的誇獎,您的滿意是我們義不容辭的責任,歡迎您常來入住~
sweeneystravels
Camera Deluxe matrimoniale
Soggiorno: feb 2022
Solo
45 recensione
3.0/5
Pubblicata: 14 mar 2022
Stayed here just one night. Can’t complain about it really. Clean and efficient. Coffee at breakfast was horrid. If you’re a coffee enthusiast, probably best to nip out and get some.
Traduci
Risposta dalla struttura: From the score you gave, Xiao Li can not make you very satisfied. I am deeply sorry to you here. The coffee problem you reported to Li Li will be rectified as soon as possible. Xiao Li strives to make the guests very satisfied, however, there are still some areas that need to be improved and improved along this path of exploration. You may speak frankly. Xiao Li will be humbly promoted in the good places and will strive to improve in the bad places. I hope your next stay will give Xiao Li a wonderful review, xiao Li will certainly work hard ~ Xiao Li also hope to have you such guests as you more whip, will live up to your expectations. The inconveniences brought to you by the thoughtless work, I once again express my deep apology to you, thank you my dear guest!
Utente ospite
Camera Standard per due persone
Soggiorno: gen 2022
Coppia
4 recensione
4.7/5
Fantastico
Pubblicata: 9 feb 2022
Location is good. Room very clean and well fitted, new and well maintained, great bed and pillows. Amenities great. Great attention for detail. Front desk staff friendly and efficient. Breakfast available (optional), though cheap and basic (just 4 euro). I stayed at 4 different branches of lavande and all of them have been a surprisingly great experience, Great price/quality!! Certainly recommend this brand and this branch.
Traduci
Risposta dalla struttura: 为了遇见你,小麗用尽了必生的运气,收到您的好评,小麗觉得世界是如此美好,再苦再累也都值得了~世间不止一个小麗,但小麗的全世界就是你❤
Utente ospite
Camera Standard per due persone
Soggiorno: nov 2024
Famiglia
1 recensione
5.0/5
Eccezionale
Pubblicata: 8 dic 2024
酒店很乾凈,前台接待很熱情,給提供了熱毛巾和茶水。 因為帶孩子出行給我們免費升級了朝向居民區的房間,晚上睡的很安靜。 距離不遠處有海大夜市,吃飯方便。還贈送了我們早餐券,種類豐富。總的來説各方面都很不錯,推薦大家入住。
Traduci
Risposta dalla struttura: 感謝客官對小麗的認可和好評,麗麗家以薰衣草為主題,倡導多一點舒適與自在,旨在為您創造難以忘懷的入住體驗,酒店地處海口市中心地段,交通便利,酒店周邊有有名的南門小吃街、騎樓、白沙門公園等~地理位置絕佳,期待與您再次相遇~Good Morrow 衹為更好的出發
Utente ospite
Camera Standard per due persone
Soggiorno: ott 2024
Coppia
19 recensione
4.7/5
Fantastico
Pubblicata: 30 nov 2024
衞生:看起來打掃得不錯。 環境:地理位置挺好的,距離海大南門夜市和騎樓老街都不算遠。 服務:店員服務不錯,前台問詢和客房服務都挺及時的。 設施:設施略有不足。主要是停車位不多,停車有些難。客房隔音略差。
Traduci
6/7
Risposta dalla struttura: 小麗很感謝您對我們酒店的支持,我們始終相信好的口碑一定是從客人最真誠的滿意度推薦出去的,同時我們也很榮幸能為你提供最優質的服務。不足之處小麗會盡快整改呢!非常歡迎您無論商務出差或是旅行再次選擇我們酒店!真誠期待您的再次光臨!Good Morrow 衹為更好的出發!
Utente ospite
Camera Standard per due persone
Soggiorno: nov 2024
Famiglia
4 recensione
5.0/5
Eccezionale
Pubblicata: 16 dic 2024
非常不錯的酒店,乾淨整潔傢俱新,服務更好,整個空氣裏有薰衣草香味,非常適合一家人帶娃出行居住,位置也很好,出門幾步就是海大夜市,打車起步價就到騎樓老街,下次還來住
Traduci
Risposta dalla struttura: 【距離美蘭機場23公里】 往往感動的時刻來自於親親對我們的肯定,常常美好的時刻來自親親對我們的讚許,我們即使付出再多心血也是值得的,您的滿意是我們不懈的追求!願小麗給您帶來快樂與舒心,親愛的謝謝有您的陪伴!Good Morrow 衹為更好的出發!
Mumudemeimeijia
Camera Standard per due persone
Soggiorno: nov 2024
Famiglia
13 recensione
5.0/5
Eccezionale
Pubblicata: 2 dic 2024
臨近海大小吃街,交通便利,前台很熱心,早餐品種也很豐富,味道不錯。 以後有機會還是會再次選擇這一家酒店的。
Traduci
Risposta dalla struttura: 因為選擇,我們在這裏相遇,因為信任,就此拉進了我們之間的距離;感謝客官的5星好評,感恩有你,這些種種的回憶,讓我們的緣分才能在這裏繼續蔓延。期待與您的下次相遇!小麗家距離海南大學南門小吃街、騎樓老街、雲洞圖書館、白沙門公園、天空之山都很近哦,期待您的再次光臨!
Utente ospite
Camera Deluxe matrimoniale
Soggiorno: set 2024
Lavoro
9 recensione
5.0/5
Eccezionale
Pubblicata: 28 ott 2024
來海口開會,附近酒店沒了,選了麗楓,和瀋陽大部分的感覺差不太多,總體還行,給升級了2天的房子。。。。
Traduci
Risposta dalla struttura: 不忘初心,方得始終。不論我們的距離有多遙遠,麗麗始終相信我們的心是緊緊相連在一起的。期待您的再次光臨!Good Morrow衹為更好的出發!
Utente ospite
Camera Business (2 letti)
Soggiorno: lug 2024
Famiglia
4 recensione
1.0/5
Pubblicata: 28 ago 2024
大堂門口停滿了汽車,我不得不選擇旁邊的一個斜平台下去,導致我摔跤了,手上裂開了一道口子,流了很多血,衣服上全是血,去找大堂服務人員,衞生箱子裏啥也沒有,消毒工具一樣沒有,就棉簽與創可貼;太氣人了,這不應該是一個酒店必備的嗎?因為直接定了兩天,退也沒有辦法退,衹能住下去,酒店方沒有任何人出面表示歉意????圖片是8.28晚拍,事情發生8.10日早上,傷口己過18天才好。
Traduci
Risposta dalla struttura: 親愛的小麗家人,十分抱歉給您帶來不好的入住體驗。前台的棉簽是帶碘伏的消毒棉簽哦。另外我們也有紗布可以給您的傷口做包紮處理的呢。關於您説的訂了兩天不能退房這個事情。小麗在這提醒您,如果入住期間有要提前離店的情況可以聯繫前台的工作人員或者聯繫咱攜程的客服哦。先在這裏給您致歉了。歡迎您隨時聯繫我們。若您下次至此,希望能再次預訂本酒店,給我們一個機會致歉。小麗期待再次光臨!祝您生活愉快!工作順利!身體健康!
Utente anonimo
Camera Standard per due persone
Soggiorno: lug 2024
Coppia
1 recensione
5.0/5
Eccezionale
Pubblicata: 2 ago 2024
對於本次入住真的很滿意,進門就遇到熱心的保安大叔幫忙拿行李,到前台辦理入住又被前台的小姐姐暖心到了,倒了花茶還遞上了香香的熱毛巾,想要安靜的房間也幫忙升級了,真的很暖心。打開房門窗簾就自動打開了,房間設施設備齊全。位置很很好,附近熱門打卡地點很近,去了騎樓老街和海大南門夜市,品嚐了海南清補涼,吃了糟粕醋火鍋,微酸辣有甜味,很開胃的湯底,附近還有一個賣海鮮的市場,吃到了親民又新鮮的海鮮。這家酒店值得推薦
Traduci
Risposta dalla struttura: 不錯的你,不錯的麗楓,在正確的時間遇見對的人,感恩遇見~~~期待再會~Good Morrow 衹為更好的出發!
LewangW
Camera Standard per due persone
Soggiorno: nov 2024
Lavoro
50 recensione
4.6/5
Ottimo
Pubblicata: 11 dic 2024
設施設備都比較新,而且配了洗衣房適合商務差旅
Traduci
Risposta dalla struttura: 感谢客官对小麗的肯定,小麗会再接再厉的。小麗家是有会议室的哈,会议室能容纳80人以内,商务会议,年会都是可以的呢!
Utente ospite
Camera Standard per due persone
Soggiorno: nov 2024
Famiglia
3 recensione
5.0/5
Eccezionale
Pubblicata: 24 dic 2024
很好!乾淨 整潔  前台人和善
Traduci
Risposta dalla struttura: 【小麗提供花茶热毛巾服务】 能为身在旅途中的您带来一份温暖~~希望麗麗能陪伴您度过人生一个又一个精彩的瞬间,见证您的每一次喜悦,期待您的再次到来哦~~