Recensioni su Lavande Hotel (Haikou Arcade Street Hainan University)
Lavande Hotel (Haikou Arcade Street Hainan University)
No. 8-14 Haidian 3rd East Road, Meilan District, Haikou, Hainan, 570100, ChinaDettagli hotel
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Paragoniamo i prezzi
1 notte
Recensioni degli ospiti
4.8/5
Eccellente
2516 recensione
Per garantire l'autenticità delle valutazioni visualizzate, non forniamo semplicemente una media. Al contrario, teniamo in considerazione la credibilità e le date di soggiorno dell'ospite per determinare la valutazione finale.
Recensioni verificate
Ubicazione4.7
Strutture e servizi4.7
Servizio4.8
Pulizia4.8
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Tutte le recensioni(2516)
Recensioni positive(2478)
Recensioni con foto/video(308)
Reception gentilissima(209)
Vicino all'area commerciale(193)
Comodo per lo shopping(155)
Trasporti comodi(141)
Ottima colazione(88)
Ottimi articoli per l'igiene personale(20)
Soggiornato diverse volte(11)
Recensioni negative(38)
Utente ospite
Camera Deluxe matrimoniale
Soggiorno: dic 2023
Coppia
9 recensione
2.5/5
Pubblicata: 9 gen 2024
The hotel is not clean. i can't sleep because of the smell of cigarette smoke and bedbug bites.
Traduci
Risposta dalla struttura: Dear guest, welcome to our hotel. We are very sorry for the trouble you have experienced in our hotel. The room provides electric mosquito coils and refreshing agents to solve this problem for you. We look forward to your next stay and let us have the opportunity to express our apologies.
got-Swe
Camera Standard per due persone
Soggiorno: set 2023
Solo
3 recensione
4.2/5
Molto buono
Pubblicata: 11 nov 2023
Nice and clean room. Very nice loundry room with drayer and washing machine. Crew don't speak english but they helpful you just need translator. Many restaurants and service's near by. Room matching to pictures from trip.com
Traduci
Risposta dalla struttura: Thank you for your evaluation of our hotel. We will work hard to improve our shortcomings and welcome you to stay again
Ed from Texas
Camera Standard per due persone
Soggiorno: lug 2023
Solo
20 recensione
4.5/5
Ottimo
Pubblicata: 26 ago 2023
I stayed for 6 nights while on vacation - my opinion may be a bit biased as my favorite color is purple ('Lavende' = lavender motif throughout the whole hotel). Staff was wonderful & accommodating despite my lack of Chinese. Housekeeping was unobtrusive and thurough. It is clear that they have remodeled recently and I hope they will eventually get to replacing the carpet in the first room I stayed in. It was readily apparent the carpet was well-maintained (and I did appreciate the pattern & purple motif), for as worn as it was. The second room I stayed in was recently remodeled and wonderful. I would suggest for anyone staying here, I would suggest a room on the 8th floor or above so you might enjoy a city view of Haikou.
Traduci
Risposta dalla struttura: Dear customer, it's great to see your affirmation of Xiaoli and your recognition of the receptionist's service. As a member of the hotel, Xiaoli has always been committed to bringing every guest a sense of homecoming. We are well aware of the importance of warm and thoughtful service for a pleasant stay experience, so we continuously strive to improve the professional level of our employees to ensure that you feel our sincerity and care every time you stay. The hotel is located in the downtown area of Haikou, with convenient transportation. There are famous Nanmen Snack Street, arcade, Baishimen Park, etc. around the hotel. The geographical location is excellent, and we look forward to meeting you again
Amitkdah
Camera Business (2 letti)
Soggiorno: dic 2022
Viaggio con amici
4 recensione
4.7/5
Fantastico
Pubblicata: 1 feb 2023
Awesome location, cleanness and supportive staffs. I will recommend to book this hotel if like to visit Haikou
Traduci
Risposta dalla struttura: 感謝客官的細緻點評,俗話説金盃銀盃不如客人的口碑,金獎銀獎不如您的誇獎,您的滿意是我們義不容辭的責任,歡迎您常來入住~
sweeneystravels
Camera Deluxe matrimoniale
Soggiorno: feb 2022
Solo
45 recensione
3.0/5
Pubblicata: 14 mar 2022
Stayed here just one night. Can’t complain about it really. Clean and efficient. Coffee at breakfast was horrid. If you’re a coffee enthusiast, probably best to nip out and get some.
Traduci
Risposta dalla struttura: From the score you gave, Xiao Li can not make you very satisfied. I am deeply sorry to you here. The coffee problem you reported to Li Li will be rectified as soon as possible. Xiao Li strives to make the guests very satisfied, however, there are still some areas that need to be improved and improved along this path of exploration. You may speak frankly. Xiao Li will be humbly promoted in the good places and will strive to improve in the bad places. I hope your next stay will give Xiao Li a wonderful review, xiao Li will certainly work hard ~ Xiao Li also hope to have you such guests as you more whip, will live up to your expectations. The inconveniences brought to you by the thoughtless work, I once again express my deep apology to you, thank you my dear guest!
Utente ospite
Camera Standard per due persone
Soggiorno: gen 2022
Coppia
4 recensione
4.7/5
Fantastico
Pubblicata: 9 feb 2022
Location is good. Room very clean and well fitted, new and well maintained, great bed and pillows. Amenities great. Great attention for detail. Front desk staff friendly and efficient. Breakfast available (optional), though cheap and basic (just 4 euro). I stayed at 4 different branches of lavande and all of them have been a surprisingly great experience,
Great price/quality!! Certainly recommend this brand and this branch.
Traduci
Risposta dalla struttura: 为了遇见你,小麗用尽了必生的运气,收到您的好评,小麗觉得世界是如此美好,再苦再累也都值得了~世间不止一个小麗,但小麗的全世界就是你❤
Risposta dalla struttura: 因為選擇,我們在這裏相遇,因為信任,就此拉進了我們之間的距離;感謝客官的5星好評,感恩有你,這些種種的回憶,讓我們的緣分才能在這裏繼續蔓延。期待與您的下次相遇!小麗家距離海南大學南門小吃街、騎樓老街、雲洞圖書館、白沙門公園、天空之山都很近哦,期待您的再次光臨!
Risposta dalla struttura: 親愛的小麗家人,十分抱歉給您帶來不好的入住體驗。前台的棉簽是帶碘伏的消毒棉簽哦。另外我們也有紗布可以給您的傷口做包紮處理的呢。關於您説的訂了兩天不能退房這個事情。小麗在這提醒您,如果入住期間有要提前離店的情況可以聯繫前台的工作人員或者聯繫咱攜程的客服哦。先在這裏給您致歉了。歡迎您隨時聯繫我們。若您下次至此,希望能再次預訂本酒店,給我們一個機會致歉。小麗期待再次光臨!祝您生活愉快!工作順利!身體健康!