No.1 Guanlanhu Avenue, Longhua District, Haikou, Hainan, 571155, ChinaDettagli hotel
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Corrispondenza del prezzo
1 notte
Recensioni degli ospiti
9.5/10
Straordinario
3141 recensione
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Recensioni verificate
Ubicazione9.6
Strutture e servizi9.4
Servizio9.5
Pulizia9.5
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Terme rilassanti(433)
Ideale per bambini(271)
Reception gentilissima(193)
Buffet delizioso(69)
Cena molto buona(43)
Con servizi per bambini(32)
Recensioni negative(40)
KH. Chen
Camera Genitore-Figlio per Famiglie (letto matrimoniale)
Soggiorno: mag 2024
Famiglia
4 recensione
9.5/10
Fantastico
Pubblicata: 9 giu 2024
One of the best 5 star hotel i have stayed.
Cleaningless is good except carpet has weird smell.
Location is great! Had a great shopping spree in the outlet nearby (shutter bus provided by hotel) there is many good buy in big brands like Adidas, Guess, Fila, Gap, CK and underamour etc. The restaurant in the outlet is well reasonable priced.
Amenities is superb. The swimming pool is big and loaded with lots of fun play which my boys enjoyed. The hot spring included in the package is on another level! My family has a a great time exploring the wide big different type of hot springs. Wish we had stayed couple more days to fully explore it.
Breakfast can be improved by adding more varieties but still considered acceptable.
The dinner buffet is fabulous! The only thing is service can be improved if they help assign the tables. There is many varieties and they are not stingy with expensive ingredients like small lobsters, lamb/beef satay, roast bake oyster, 4 types of japanese sashimi. They provide beer too!
Concierge service is nice and friendly unlike some 7 star hotel concierge act high and mighty in Haitang Bay. They went extra mile to provide dessert and fruit patter for us. Although we rejected it as we dont take it, i appreciate the service. Their concierge is friendly and explain the shutter bus service timing and location to us.
Definitely recommend to stay here for a longer period. Do select the package that include free buffet dinner. You will not regret it.
Heard from other guest that its a golf heaven but i do not have enough time to try it as only stay for 1 day. In future will give a try.
6/8
Risposta dalla struttura: Dear Guest, thank you for choosing to stay at Mission Hills Resort, We do hope that you have had an enjoyable stay and a sincere thank you for your high appreciation in relation to our hotel. It's our pleasure to have you here. Your praise for Mary will serve as a driving force to provide a better service for our guests. Last but not least, we are looking forward to see you again and wish you and your family all the best.---Guest Service Manager
Rossonere
Camera Genitore-Figlio per Famiglie (2 letti)
Soggiorno: mar 2025
Famiglia
20 recensione
7.5/10
Pubblicata: 16 apr 2025
The hotel is good for the one who wants to have a quiet time farm the busy life, is good also for family with kids, the swimming pools are huge but in some areas little bit dirty , the restaurant are good, just the rooms are getting older, but overall is good
Traduci
Risposta dalla struttura: 尊敬的賓客,感謝您選擇入住海口觀瀾湖度假酒店。非常感謝您將入住體驗和我們分享。我們户外泳池每天在開放前會進行清潔和消毒的,為了客人更好的體驗,節假日人多的情況下我們也會及時的更清理哦。我們已經對您提到的問題加強管理和監督,期待下次入住會讓您滿意。海口觀瀾湖一直秉承把客人的體驗放在首位的服務理念,旨在讓每一位客人都享受到最舒適貼心的服務,期待您的再次蒞臨。---賓客服務經理
Exygolf
Camera Superior Deluxe (letto matrimoniale)
Soggiorno: mar 2025
Solo
7 recensione
9.5/10
Fantastico
Pubblicata: 7 apr 2025
Once again I enjoyed my experience staying at the Mission Hills resort. Room very clean, tasty breakfast and friendly, helpful staff!
Traduci
Risposta dalla struttura: 尊敬的賓客,感謝您選擇入住海口觀瀾湖度假酒店,得到您對我們的認可使我們最大的榮幸,同時也給予我們巨大的動力,讓我們在今後的服務中不斷提升,不斷創新,期待您的再次光臨,我們將竭誠為您服務---賓客服務經理
Banizm
Camera Deluxe con 2 letti singoli
Soggiorno: feb 2025
Viaggio con amici
3 recensione
10.0/10
Eccezionale
Pubblicata: 15 mar 2025
staff is friendly in this clean and beautiful resort. enjoyed our 2 nights stay with hotspring, pets park and outlet shopping. there was also complimentary dessert delivered to our room
Traduci
6/7
Risposta dalla struttura: 尊敬的賓客,非常感謝您的入住及點評。從您的評價裏我們感受到了您對我們深深的喜愛。很高興您對酒店的滿意和肯定,很榮幸您在海口觀瀾湖度過歡樂的假期。觀瀾湖•海口國際高爾夫度假區都是當仁不讓的首選場所。多不勝數的世界級休閑養生設施,讓您身心徹底放鬆,為追求休閑和健康生活方式的愛好者及遊客們提供一個無可比擬的度假勝地。集旅遊度假、休閑娛樂、環球美食和温泉水療於一身的觀瀾湖火山巖度假區,是中國海南又一絕佳的旅遊目。再次感謝您的肯定,期待您的再次光臨--賓客服務經理
TylerJames
Deluxe King
Soggiorno: mar 2025
Altro
42 recensione
10.0/10
Eccezionale
Pubblicata: 15 apr 2025
Great hotel. Perfect for golf even if you play the South course
Traduci
Risposta dalla struttura: 尊敬的賓客,感謝您選擇海口觀瀾湖度假酒店作為您的下榻之所,我們很榮幸得到您對我們的認可。觀瀾湖高爾夫球會是世界第一大公眾高爾夫球場,擁有十個不同風格的球場。酒店坐落在美麗的高爾夫球場內,得天獨厚的絕美風景和奢華配套,為追求休閑和健康生活方式的愛好者及遊客們提供一個無可比擬的度假勝地。歡迎您常來度假---賓客服務經理
Diana Vlasova
Camera Deluxe con 2 letti singoli
Soggiorno: dic 2024
Famiglia
5 recensione
10.0/10
Eccezionale
Pubblicata: 5 gen 2025
Mission hills is the great place to relax and enjoy the beauty of the nature. It is located away from all the hustle of the modern cities. The room is spacious, there is a huge bath with the tub and a seperate shower. The view from the balcony is spectacular. The service is up to its five star standard, especially I would like to thank you Miss Lilian Du 杜琼兰, who was very kind to help me with my request
Traduci
Risposta dalla struttura: Dear Guest, thank you for choosing to stay at Mission Hills Resort, We do hope that you have had an enjoyable stay and a sincere thank you for your high appreciation in relation to our hotel. It's our pleasure to have you here. Your praise for Lillian will serve as a driving force to provide a better service for our guests. Last but not least, we are looking forward to see you again and wish you and your family all the best.---Guest Service Manager
Utente ospite
Camera Deluxe con 2 letti singoli
Soggiorno: mar 2025
Famiglia
4 recensione
10.0/10
Eccezionale
Pubblicata: 20 apr 2025
You won't be disappointed when you choose Mission Hills Hotel for your vacation. Beautiful resort and polite staff! There will be a dedicated staff to answer your queries. The lady attending to me (Coco) was patient and kind, and allowed my extension of stay as I wanted to head to the hot spring before my check out. The hotel even went the extra mile to serve you piping hot green bean soup which warms our stomachs and hearts after our hot spring soak! If I come back to Haikou, I will come here again!
Traduci
Risposta dalla struttura: 尊敬的賓客,非常感謝您的入住及點評。從您的評價裏我們感受到了您對我們深深的喜愛。很高興您對酒店的滿意和肯定,很榮幸您在海口觀瀾湖度過歡樂的假期。觀瀾湖•海口國際高爾夫度假區都是當仁不讓的首選場所。多不勝數的世界級休閑養生設施,讓您身心徹底放鬆,為追求休閑和健康生活方式的愛好者及遊客們提供一個無可比擬的度假勝地。集旅遊度假、休閑娛樂、環球美食和温泉水療於一身的觀瀾湖火山巖度假區,是中國海南又一絕佳的旅遊目。再次感謝您的肯定及推薦,期待您的再次光臨,祝您國慶節快樂--賓客服務經理
BrookeM
Deluxe King
Soggiorno: mar 2025
Famiglia
2 recensione
9.5/10
Fantastico
Pubblicata: 10 apr 2025
The service is good with kind staff. Families should check to ensure water park is fully operational as there is currently some repair and renovations. Good price, located near airport and rail station. The greens looked good for golfers. The kids activities are a fun cultural experience. They gym is also good with equipment and attentive staff. We prefer not to support the petting zoo, it is a bit strange in a room with loud music that is likely unpleasant for the animals.
Traduci
Risposta dalla struttura: 尊敬的賓客,非常感謝您能夠抽出寶貴的時間將您在海口觀瀾湖入住的感受與我們分享。看到您喜歡我們酒店,我們全體員工都非常開心。我們由衷的感謝您給予我們的肯定,能夠超越客人的期望是我們一直以來,所致力以來,所致力追求的。觀瀾湖擁有完善的度假配套設施,酒店有着豐富多彩的親子水上娛樂項目及五大洲礦物温泉,還有專為小童打造的萌寵樂園和松鼠部落,可以跟30多種小動物互動。距離酒店僅10分鐘車程即可抵達的觀瀾湖華誼馮小剛電影公社,還有聚集了各式娛樂設施、餐飲、免税購物於一體的觀瀾湖新城,是家庭、朋友出行度假的首選之地。海口觀瀾湖一直秉承把客人的體驗放在首位的服務理念,旨在讓每一位客人都享受到最舒適貼心的服務,期待您的再次蒞臨----賓客服務經理
sweeneystravels
Deluxe King
Soggiorno: mar 2025
Solo
49 recensione
10.0/10
Eccezionale
Pubblicata: 12 apr 2025
Awesome again at Mission Hills! Love coming to Haikou to play golf here, stay, use the spa, have a great breakfast… nowhere better really!
Traduci
Risposta dalla struttura: 尊敬的賓客,非常感謝您能夠抽出寶貴的時間將您在海口觀瀾湖入住的感受與我們分享。看到您喜歡我們酒店,我們全體員工都非常開心。我們由衷的感謝您給予我們的肯定,能夠超越客人的期望是我們一直以來,所致力以來,所致力追求的。觀瀾湖擁有完善的度假配套設施,酒店有着豐富多彩的親子水上娛樂項目及五大洲礦物温泉,還有專為小童打造的萌寵樂園和松鼠部落,可以跟30多種小動物互動。距離酒店僅10分鐘車程即可抵達的觀瀾湖華誼馮小剛電影公社,還有聚集了各式娛樂設施、餐飲、免税購物於一體的觀瀾湖新城,是家庭、朋友出行度假的首選之地。海口觀瀾湖一直秉承把客人的體驗放在首位的服務理念,旨在讓每一位客人都享受到最舒適貼心的服務,期待您的再次蒞臨----賓客服務經理
Utente ospite
Camera Superior Deluxe (2 letti)
Soggiorno: ago 2024
Famiglia
1 recensione
10.0/10
Eccezionale
Pubblicata: 5 ott 2024
Resort and golf club have good condition. Olivia zeng is specially very kind and gave us nice service. Thank you so much. Room condition is good and spacious.
Traduci
Risposta dalla struttura: Dear Guest, thank you for choosing to stay at Mission Hills Resort, We do hope that you have had an enjoyable stay and a sincere thank you for your high appreciation in relation to our hotel. It's our pleasure to have you here. Your praise for Olivia will serve as a driving force to provide a better service for our guests. Last but not least, we are looking forward to see you again and wish you and your family all the best.---Guest Service Manager
Long Tiger Foo
Deluxe King
Soggiorno: nov 2024
Famiglia
1 recensione
10.0/10
Eccezionale
Pubblicata: 28 dic 2024
Beth was very attentive and helped made sure our kid had a great birthday celebration. Thanks very much Beth!
Traduci
Risposta dalla struttura: Dear Guest, thank you for choosing to stay at Mission Hills Resort, a sincere thank you for your high appreciation in relation to our hotel and Mineral spring. It's our pleasure to have you here. We are looking forward to serving you at a high standard and wish you all the best---Guest Experience Manager
koh lay ping
Camera Deluxe con 2 letti singoli
Soggiorno: nov 2024
Famiglia
1 recensione
9.0/10
Ottimo
Pubblicata: 16 dic 2024
Very comfortable, classy and beautiful resort hotel with water theme park and hotel spring facilities onsite. Huge room with nice view (if you select the view facing the water theme park). The breakfast is ok. The room quality is very good and bed/pillows are super comfortable. Service is good as the staff will add you on wechat and you can talk to staff on wechat if you have any issues. They provided free dessert i.e. honeydew sago which is nice and not too sweet and also had a turndown service. Overall, a very good stay especially since I got the double twin room at a good promotional price of Y799 which includes hotspring and breakfast and the hotel give us a free upgrade too. The location is the only weak factor. It is about 30mins from city centre/touristy sites (e.g. Haikou Old Street). There is no big shopping mall /bustling commercial area in walking distance. However, the hotel provides a shuttle bus to a relatively quiet shopping and dining area that is 5 min drive away (the hotel provide shuttle bus every 30 mins to this location).
Traduci
Risposta dalla struttura: Dear Guest, thank you for choosing to stay at Mission Hills Resort, a sincere thank you for your high appreciation in relation to our hotel and Mineral spring. It's our pleasure to have you here. We are looking forward to serving you at a high standard and wish you all the best---Guest Experience Manager
Cathng
Camera Genitore-Figlio per Famiglie (2 letti)
Soggiorno: nov 2024
Famiglia
5 recensione
9.5/10
Fantastico
Pubblicata: 11 dic 2024
This is my favourite resort and place to stay in Haikou thus far!
We booked the family room which comes with 2 double beds and a bunk bed. It's super spacious despite the number of beds, and the kids loved the hot tub. The only downside was the sliding doors were a little hard to manoeuvre for little hands so we just mostly left them open.
There were both adult and kids bathrobes and bedroom slippers and wet slippers (we used it for our trips to the hotspring and pool) as well as kids dental kits and shower toiletries. Our package included buffet breakfast and dinner, spread was great and the kids had no difficulty finding food they liked.
The highlight of our stay was definitely the hotspring, followed by the indoor pool. The animal club was small-ish but the kids had fun there too. It was a pity the outdoor water park and firefly activities were closed/not available as it was winter and we weren't aware of that. Also, not all the pools in the hotspring were loaded with the herbs but the upside was there wasn't much crowd when we were there.
Just a side note: A number of farms in the area were closed on weekdays also because of winter/typhoon destruction. So make sure to call up before heading over.
Traduci
Risposta dalla struttura: Dear Guest, thank you for choosing to stay at Mission Hills Resort, a sincere thank you for your high appreciation in relation to our hotel and Mineral spring. It's our pleasure to have you here. We are looking forward to serving you at a high standard and wish you all the best---Guest Experience Manager
Nina
Deluxe King
Soggiorno: nov 2024
Altro
1 recensione
10.0/10
Eccezionale
Pubblicata: 3 dic 2024
I stayed for one night in this hotel and I met very good person in reception exactly Beth! She is kind and attentive to the problems of the tourist!! Thanks for my amazing rest!
Traduci
Risposta dalla struttura: Dear Guest, thank you for choosing to stay at Mission Hills Resort, We do hope that you have had an enjoyable stay and a sincere thank you for your high appreciation in relation to our hotel. It's our pleasure to have you here. Your praise for Beth will serve as a driving force to provide a better service for our guests. Last but not least, we are looking forward to see you again and wish you and your family all the best.---Guest Service Manager
Freddy
Deluxe King
Soggiorno: mag 2024
Coppia
17 recensione
10.0/10
Eccezionale
Pubblicata: 14 giu 2024
Very good value for money with the nice hotel, nice breakfast and nice Japanese buffet.
Traduci
Risposta dalla struttura: Dear Guest, thank you for choosing to stay at Mission Hills Resort, a sincere thank you for your high appreciation in relation to our hotel. It's our pleasure to have you here. We are looking forward to serving you at a high standard and wish you all the best.---Guest Service Manager