Recensioni su Wyndham Hotel (Donghu Qilou Old Street Store)
Wyndham Hotel (Donghu Qilou Old Street Store)
Wenderson Hotel, No. 15 Haifu Road, Meilan District, Haikou City, Hainan Province, Meilan District, Haikou, Hainan, ChinaDettagli hotel
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Corrispondenza del prezzo
1 notte
Recensioni degli ospiti
4.7/5
Straordinario
1447 recensione
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Recensioni verificate
Ubicazione4.7
Strutture e servizi4.7
Servizio4.7
Pulizia4.7
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Reception gentilissima(264)
Ottimi servizi(231)
Parcheggio comodo(154)
Trasporti comodi(129)
Molti servizi(89)
Ottima colazione(72)
Da tornarci(32)
Posizione centrale(26)
Recensioni negative(27)
Ong Chin Huat
Camera Superior Queen
Soggiorno: ott 2024
Famiglia
5 recensione
4.2/5
Molto buono
Pubblicata: 4 nov 2024
Very attentive team and good service provided. Hotel rooms are clean and fitted with modern amenities and gadgets. Highly recommended for family and business travel.
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Risposta dalla struttura: {免費停車/自助洗衣房}尊敬的賓客:您好!感謝您 5 分的點評哦!每個城市總會有讓人惦念的理由,每個季節都有我們難捨的景色,每個酒店都有他們甜美而有温馨的回憶,希望小温會是您回憶裏最温馨最獨特的那個!常回小温家看看哦,祝:安好
sliceoflife
Camera Comoda con letto Queen Size
Soggiorno: mar 2024
Solo
24 recensione
3.5/5
Pubblicata: 1 mag 2024
I wouldn't recommend this hotel for foreigners, the staff had no idea how to process a booking for a Foreigner and I ended up behind the desk doing it myself. The breakfast was fine but there were no tables as the room was too small. The room itself was fine, the bed was comfortable, the other people were really noisy so I didn't get much sleep.
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Risposta dalla struttura: 尊敬的客人,看到您在小温家度過美好的夜晚,我們感到自豪很開心!人的一生有三分之一是在床上度過的,您來酒店入住的滿不滿意,睡得舒不舒適,床是一個很大的因素,很自信的告訴您,咱們家的床都是經過挑選哦,為的是讓每一位客人擁有舒心的入住體驗。再次謝謝您的肯定和支持,小温的全體員工歡迎您再次到訪哦!
Jacelyn
Camera Business con 2 Letti
Soggiorno: feb 2024
Famiglia
3 recensione
1.5/5
Pubblicata: 17 mar 2024
Despite booking a room designated for four people, we were surprised to find only two single beds provided. Upon inquiry, we were informed that this was indeed their designated room for four individuals. This discrepancy left us utterly perplexed and disappointed.
Additionally, our stay was further marred by inadequate amenities. Despite our reservation for four guests, we were initially provided with amenities catering to only two individuals – two bath towels, two toothbrushes, and two pairs of slippers. We had to bring this to the attention of the receptionist to ensure we received the appropriate provisions for all four guests. Such oversights detracted from the overall experience of our stay.
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Risposta dalla struttura: {免費停車/自助洗衣房}感謝您選擇本店,並抽出寶貴時間在此分享您的入住體驗,非常抱歉此次入住未能達到您的期望。酒店將加強酒店員工服務培訓,避免此類情況再次發生。我們始終追求為賓客打造完美的入住體驗,誠邀您的再次到來。
HCYeo
Camera Business con 2 Letti
Soggiorno: apr 2024
Viaggio con amici
3 recensione
3.2/5
Pubblicata: 5 mag 2024
The location was ok but DiDi will not stop at the hotel. You will need cross the motorist lane to get on and off the car. If you looking for night market, this hotel not walking distance to any.
The security of the hotel is not so strict so you will see non-guest of the hotel entering the hotel entrance. Also, we believe they will go to the room level as well because we received adv under the door.
The front desk staff not very sure on the check in for oversea guest, it took quite awhile for you check in as compare to other hotel we stayed in China.
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Risposta dalla struttura: Dear guestsHello! Firstly, thank you very much for choosing to stay at the Wyndson Hotel. Your arrival is our honor, and we sincerely apologize for any unpleasant incidents that occurred during your stay. It is our hotel's fault. I sincerely apologize to you here. After this incident occurred, our relevant departments conducted strict training to prevent it from happening again to the greatest extent possible. We also hope that you will have a more enjoyable experience when you stay at the Wyndson Hotel next time. Thank you again. Wishing you a more enjoyable journey!
Utente ospite
Camera Deluxe Genitore-Figlio
Soggiorno: feb 2024
Famiglia
2 recensione
4.2/5
Molto buono
Pubblicata: 7 mar 2024
Room is big, bed is comfy , nice tv screen,
hotel location near qilou old street about 5min by Didi
Traduci
Risposta dalla struttura: 尊敬的客人,看到您在小温家度過美好的夜晚,我們感到自豪很開心!人的一生有三分之一是在床上度過的,您來酒店入住的滿不滿意,睡得舒不舒適,床是一個很大的因素,很自信的告訴您,咱們家的床都是經過挑選哦,為的是讓每一位客人擁有舒心的入住體驗。再次謝謝您的肯定和支持,小温的全體員工歡迎您再次到訪哦!
Emily Balagat Verdadero
Camera Business con 2 Letti
Soggiorno: nov 2023
Famiglia
3 recensione
4.0/5
Molto buono
Pubblicata: 26 dic 2023
The hotel is great, small but clean. The staff are hospitable and friendly,if you’re a foreigner it takes so much time ti check-in
Traduci
Risposta dalla struttura: 【自助早餐】尊敬的賓客:您好!感謝您的光臨,同時也真誠感謝您對我們的喜愛和認可,您記住了在這裏的美好時光讓我們心裏很感動,讓賓客享有美好入住體驗是我們義不容辭的責任,能得到您的讚許我們深感榮幸,同時我們也更有動力繼續前行,希望能有更多為您服務的機會!
SHIAUWAN
Camera Comoda con letto Queen Size
Soggiorno: mar 2024
Famiglia
3 recensione
5.0/5
Eccezionale
Pubblicata: 19 apr 2024
Good Services
Traduci
Risposta dalla struttura: 尊敬的賓客:您好!感謝您的光臨,同時也真誠感謝您對我們的喜愛和認可,您記住了在這裏的美好時光讓我們心裏很感動,讓賓客享有美好入住體驗是我們義不容辭的責任,能得到您的讚許我們深感榮幸,同時我們也更有動力繼續前行,希望能有更多為您服務的機會!
Utente ospite
Camera Superior Queen
Soggiorno: mag 2023
Famiglia
2 recensione
5.0/5
Eccezionale
Pubblicata: 23 giu 2023
h
服务:ok so
Traduci
Risposta dalla struttura: 【免費停車/健身房/自助洗衣房/智能小度】簡單的肯定,小温已經接受到朋友的滿意和讚美,我們會竭盡全力做的更好,時會驗證它獨特的價值,期待您的再次光臨!
Risposta dalla struttura: {免費健身房/自助洗衣房}尊敬的賓客:感謝您選擇我們並對酒店給予支持與厚愛。您對酒店設施及服務的滿意是酒店全體員工工作的動力,讓每位賓客都能感受到賓至如歸的感覺是我們服務的最終目標。酒店客房温馨的佈置,並配有免費高速 WIFI,是您外出旅遊的最佳選擇。為您服務是我們的榮幸,酒店全體員工期待您的下次光臨!
Risposta dalla struttura: 【免費停車場】尊敬的客人,看到您在小温家度過美好的夜晚,我們感到自豪很開心!人的一生有三分之一是在床上度過的,您來酒店入住的滿不滿意,睡得舒不舒適,床是一個很大的因素,很自信的告訴您,咱們家的床都是經過挑選哦,為的是讓每一位客人擁有舒心的入住體驗。再次謝謝您的肯定和支持,小温的全體員工歡迎您再次到訪哦!
Risposta dalla struttura: {免費停車/自助洗衣房}尊敬的賓客:感謝您選擇我們並對酒店給予支持與厚愛。感謝您對於客房電視的喜愛與智能小度的點贊!對於您反饋的房間問題,不同房型的設計朝向空間確實會有些許差異化,若您在入住期間遇到任何不滿意的地方,隨時聯繫前台,咱們一定積極為您處理調換房型,盡最大誠意保障您的入住體驗。對於您點評中有不到位的地方,咱們一定努力調整,積極整改,再次感謝您選擇入住本酒店,祝您新年快樂,闔家幸福!
Risposta dalla struttura: 【免費烘乾機】親愛的客人:您好!歡迎您選擇入住小温家!很開心看到您經常入住,正是擁有像您這樣客人,我們得以有強大的動力不斷努力前進。咱們酒店自開業以來一直致力於讓每一位客人擁有賓至如歸的入住體驗,便利的地理位置,温馨舒適的入住環境,熱情周到的入住服務,都是我們亦應具有的。能得到您的滿意,我們的付出就是值得的,也希望您能將這份滿意分享給其他小夥伴,小温祝您生活愉快,天天開心哦!
Risposta dalla struttura: 【免費停車場】尊敬的客人,看到您在小温家度過美好的夜晚,我們感到自豪很開心!人的一生有三分之一是在床上度過的,您來酒店入住的滿不滿意,睡得舒不舒適,床是一個很大的因素,很自信的告訴您,咱們家的床都是經過挑選哦,為的是讓每一位客人擁有舒心的入住體驗。再次謝謝您的肯定和支持,小温的全體員工歡迎您再次到訪哦!
Risposta dalla struttura: 【免費烘乾機】親愛的客人:您好!歡迎您選擇入住小温家!很開心看到您經常入住,正是擁有像您這樣客人,我們得以有強大的動力不斷努力前進。咱們酒店自開業以來一直致力於讓每一位客人擁有賓至如歸的入住體驗,便利的地理位置,温馨舒適的入住環境,熱情周到的入住服務,都是我們亦應具有的。能得到您的滿意,我們的付出就是值得的,也希望您能將這份滿意分享給其他小夥伴,小温祝您生活愉快,天天開心哦!
Utente ospite
Camera Speciale
Soggiorno: dic 2024
Solo
1 recensione
5.0/5
Eccezionale
Pubblicata: 15 gen 2025
酒店的不管是前台還是客房啊姐服務態度都很好,房間衞生也乾淨整潔,房間全智能化很方便。酒店還有停車場和充電樁出行挺方便的,就不用到處找停車場🅿️停車啦!打車也很方便很快就有司機接單啦!而且酒店離騎樓老街和一些景區都挺近的,附近還有一些廣場購物很方便。有機器人可以送餐,還有免費的洗衣機和烘乾機健身房特別方便。值得推薦! L.
Traduci
Risposta dalla struttura: 【免費烘乾機】親愛的客人:您好!歡迎您選擇入住小温家!很開心看到您經常入住,正是擁有像您這樣客人,我們得以有強大的動力不斷努力前進。咱們酒店自開業以來一直致力於讓每一位客人擁有賓至如歸的入住體驗,便利的地理位置,温馨舒適的入住環境,熱情周到的入住服務,都是我們亦應具有的。能得到您的滿意,我們的付出就是值得的,也希望您能將這份滿意分享給其他小夥伴,小温祝您生活愉快,天天開心哦!