Olive Branch: i migliori hotel con palestra

This was the third stay at this hotel in a year where I had the same experience of having to unload a week's travel luggage for my wife and I from my car with no luggage carts available from the hotel. This hotel with over 170 rooms only has a total of 3 luggage carts and they are never available as the lucky few who snag one keeps it in their room so they will have one when they go to check out. The local workers are embarrassed about it and one of the front desk workers kindly volunteered to help my wife and I unload the car by hand and carry each piece to the elevator and room. I don't see this issue as just a local problem, it is a HILTON problem that they won't address, and it is ruining their reputation. I just cancelled out all of my current reservations at the Hilton Garden Inn and it will be many moons before I ever book at one again. I wanted to upload a picture of one of their luggage carts but I never saw one the whole time I was there.

As a business traveler traveling with my wife there are key aspects that are critical and key aspects I want to dispense with 1: Clean rooms - excellent 2: good beds - excellent 3: fresh towels, hot water, quality soap - excellent 4: Hot breakfast - excellent 5: Self parking - lighted - excellent 6: workout area - bright, roomy 7: coffee in room - excellent 8: Business center for printing : efficient This hotel excelled at all of the above. As a bonus these rooms and common areas where all recently renovated with fresh paint, clean carpets and no “carpet fresh” smells I also don’t want to be upsold or feel like every service event is a tip or high priced extras I would recommend this hotel to friends family and business associates. Thanks for the great value and high quality bundled !! Bobus

La prima stanza offerta aveva una doccia rotta e inutilizzabile che avrebbe dovuto essere notata se la stanza fosse stata pulita correttamente; il bagno aveva i capelli neri in essa; la seconda stanza era sull’altra parte dell’edificio, così faceva la strada e il rumore. Il letto era comodo, ma si sentiva di vapore. Il frigo aveva rotto un tappo, e la micro porta era molto difficile da aprire. Se si chiedeva alla Reception, si poteva ottenere acqua bollente. La signora alla serata tardi era amichevole, ma la squadra di colazione non era certamente. La colazione era limitata con burrito e baffi/croissant con ham/cheese che potresti riscaldare nel microonde se ti piacesse. Non c'era latte per il tè, ma avevano Earl Grey.. L'hotel non era senza spot, ma c'erano tamburi di lavaggio dall'ascensore che era buono per poter pulire le cose per te stesso. La palestra era piccola, ma il kit era OK con due palestra, un schermo e un barbecue elettronico.

Worst hotel experience ever and I’m still dealing with it. Steven, the night manager, is a liar. The elevator is broken and has been for some time now and I was told it will be for awhile. They put us on the 3rd floor. We decided it was fine and would deal with lugging all our luggage up three flights of stairs as a family of 5. The hallway outside our room was 88 degrees per the thermostat on the wall. Again, we would deal with that since it wasn’t our room. We drop our luggage and go eat. When we get back it’s after 9:00 and getting ready for bed. We notice the A/C in the room is not getting any cooler. Our floor is sticky. Even the carpet is sticky. I go down to the front desk and talk to Steven. He was apologetic and another worker told us they’d move us to a room down the hall and wanted us to go check to make sure the A/C was working. 🚩 red flag. I ask if there was the same amount of beds and I was told yes. My husband goes down to check and there were not enough beds. So I go back down to the front desk and tell them. Steven looked very surprised by this. He then says he can move us to the first floor. I ask if there’s the same amount of beds. He tells me no. They don’t have any more suites available. I send a text to my husband and he says no he doesn’t want to lug all the luggage and kids down and still have to squeeze into the beds. I tell Steven that my husband said no he didn’t want to move. Steven then tells me he’s giving us 3,000 points and he got the price down to $75. I said okay. Never did I say we were leaving the hotel or wanted to check out. At 7:30 the following morning we were awoken by someone trying to come in our room. The door opened and hit the lock bar. Scared all of us. My husband goes out to see what it’s about and a man is standing there saying he was told we were checked out and he needed to fix the A/C. This was news to me because me and Steven never had that conversation. 30 minutes later, the same guy and a front desk clerk both come up and told my husband we were checked out. So after getting all the kids up and around we load up in the car and I go to check out. Cherita at the front desk was extremely rude and said she had called Steven at home and woke him up and he told her we were checked out and now to charge us the full price of the room. I said no, he said it would be $75. She was very rude so I asked for her name. She grabbed her name tag and basically pushed it in my face. I grabbed the business card for the district manager. I called and left a message for Katrina the DM. Two days later Katrina calls me and apologizes and says that’s not the way she does things. She asked for my email and said if I gave her a couple days she would send me a receipt for $0.00 balance. I thought okay. That’s great. We get home from vacation and check our credit card statement. We have been charged the full price of the room. I call the hotel and Steven answers. I explain to him w

Le camere sono buone. Devono togliere il tappeto e renderlo tutto aggiornato in pavimento duro. I mobili nella stanza (sedia, sedia per computer) devono andare nel cestino. La camera è bella e non male per rimanere solo cose minori che sembrano che l'hotel potrebbe investire per aggiornare. Aiuta anche se l'hotel puzza come caffè fresco è a disposizione 24/7 invece di biancheria e pine-sol quando arrivano attraverso la porta. Il personale era bello