Guilin Hongmou Hotel

clean ✅ breakfast ✅ amenities✅ Overall the hotel was good. It was very clean which was something that's important in a hotel stay. The breakfast buffet was good too with local food and some western choices. Unfortunately their restaurant was closed and they only offer snacks at their coffee bar. The pool and gym was still closed, hope they can re.open sooner. I asked for extra coffee cream and water and they gave it without any charge. I got the room upgrade and late check out from Trip.com membership. It was interesting because we were having a late night flight and we were hoping to stay a bit. During the first day I was told to check out at 2pm but the following day I was told the latest is 4pm. I didn't have a good time when we checked in. We didn't fell the warmth that we normally enjoyed in previous accomodations. We were also left to carry our bags to our room. The staff the following day were more accomodating. We were allowed to order takeaway food but I have to pick it up from downstairs.

四星級酒店佈局，商務酒店的設施。官老爺似的服務，單從住宿條件來説，300元的價格真不值！ 唯一值得點讚的是室內恆温泳池，裏面的環境及設施是該酒店唯一值得肯定的地方！

春節假期一路地遊玩，第一次遇到這麼沒禮貌的前台，沈榕 ，1.沒禮貌，耍大牌，雖説前台是坐式對客，問詢時就不能起身對話了? 像一蹲大佛就一直坐着，就像那種辦證大廳那種一直坐着，問題是酒店是酒店，辦證大廳是辦證大廳，需要我們這些遊客來供着的嗎? 雖説是政務酒店，就是這樣的對客服務態度? 若是來個領導那服務態度會不會有不一樣呢，真是典型的形式主義做派， 2.一名前台還塗閃閃指甲油，就連機場人員都不會這樣，這就是政務酒店培訓出的樣子? 整體的體驗感很差