Hotel con piscina a Guildford

L'hotel è molto conveniente, poiché ci sono negozi vicino a piedi solo in pochi minuti. La colazione è buona e deliziosa e sicuramente sceglierebbe questo hotel di nuovo.

La posizione è conveniente per il viaggio, buon ambiente, pulita igiene, ricco colazione inglese.

The doors are heavy and the steps are slippery under raining conditions. Also the network is very bad

We recently stayed at this hotel as a family of 10, booking several superior rooms. Unfortunately, our initial experience with the rooms was disappointing. The superior rooms were far below expectations — think shabby Travelodge. After raising the issue with the staff, they did move us to more appropriate rooms, which was appreciated, but we were charged for one of the room changes as it had to be an upgrade which, given the time it took and the disruption to our first day was disappointing. The buffet dining experience was also underwhelming. The food quality reminded us of school dinners — it did not live up to the standards we expected from a hotel in this price range. Breakfast was OK. On the positive side, the staff were very helpful and friendly. They went out of their way to assist us with our concerns, and their service was the highlight of our stay. However, there was a significant overcharge on each room's final bill. Thankfully, this was resolved after we sought clarification, but it added unnecessary stress to our departure. Overall, while the hotel has some strong points, particularly with its excellent staff, the quality of some of the rooms and food needs improvement. With better attention to detail, this hotel could offer a much better experience.