Recensioni su Runting Serviced Apartment (Datang Metro Station, Guangzhou)
Runting Serviced Apartment (Datang Metro Station, Guangzhou)
Room 1, Floor 1, No. 30, Datang Donghua Street, Hongwei Village, Haizhu District, Guangzhou, China, Haizhu District, Guangzhou, Guangdong, ChinaDettagli hotel
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Corrispondenza del prezzo
1 notte
Recensioni degli ospiti
4.4/5
1079 recensione
Per garantire l'autenticità delle valutazioni visualizzate, non forniamo semplicemente una media. Al contrario, teniamo in considerazione la credibilità e le date di soggiorno dell'ospite per determinare la valutazione finale.
Recensioni verificate
Ubicazione4.3
Strutture e servizi4.4
Servizio4.4
Pulizia4.4
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Tutte le recensioni(1079)
Recensioni positive(1025)
Recensioni con foto/video(400)
Reception gentilissima(117)
Ambiente di classe(86)
Posizione conveniente(77)
Trasporti comodi(75)
Insonorizzazione mediocre(33)
Vicino alla metro(16)
Camera ben pensata(10)
Soggiornato diverse volte(6)
Recensioni negative(54)
Mian ABDUR REHMAN
Camera Deluxe Queen
Soggiorno: mar 2023
Lavoro
41 recensione
1.0/5
Pubblicata: 14 apr 2023
Not ok hotel D class hotel .. Not A & Not B & Not C .. Only C class .
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Risposta dalla struttura: 您好,首先我不知道我們哪裡做得讓您不滿意您要這樣給這個差評 首先,您一到我們前台就告訴您不能接待外賓您並沒有告訴我們你有香港身份證 您訂房的時候也有清晰的看到不接待外賓 僅接待大陸和港澳台客人 您還是要為難我們前台 其次 您説您有香港身份證後也給您辦入住了 最後雖然您未經前台小姐姐同意拍了別人照片這是不禮貌的 但是我們依然以最高的誠意歡迎你下次光臨 也能給我們像您當面解釋的機會!(Hello, first of all, I don't know where we did it to make you dissatisfied. You should give this negative review like this. First of all, As soon as you arrived at our front desk, you told us that you couldn't receive foreign guests. You didn't tell us that you had a Hong Kong ID card. When you booked the room, you could clearly see that you didn't receive foreign guests. You only received guests from **************, Hong Kong, Macao, and Taiwan. You still had to face difficulties at our front desk. Secondly, after you said you had a Hong Kong ID card, you also checked in for you. Although it was impolite for you to take someone else's photo without the consent of the front desk sister, we still welcome you with the highest sincerity Next time you visit, you can also give us the opportunity to explain in person!)
Risposta dalla struttura: 尊敬的賓客:感謝您入住潤亭酒店,非常抱歉此次入住讓您失望,對此我們深表歉意,對您提到的問題我們會認真研究,我們一直致力於為賓客提供温馨舒適的住宿環境,我們也將以更為優質的服務來彌補此次的不足,我們也會積極改進,在您入住期間遇到各種問題我們都是有24小時值班人員,感謝您對我們提出的意見,我們前台也有名片以及投訴電話,公司後續一定會積極跟進嚴肅處理,希望您繼續關注和支持我們。再次謝謝您的點評,真誠期待您的再次光臨。