Biquan Kongzhong Hot Spring Hotel

Last week I booked a 3-day stay at the Biquan Sky Hot Spring Hotel for myself through Trip.Com. Though there were few photos of the hotel available, the descriptions and reviews convinced me that this might be a good choice for me—but all I can say, is that the praises and kudos that I read are all understatements of what I found there! I arrived before check in Monday and was greatly assisted by Chen Yunsi, the on-duty butler. My requested upgrade was easily processed and all questions answered clearly. (With electronic translators—as my Putonghua is non-existent! When a problem in the room arose, the maintenance staff came quickly and resolved the problem without delay. I found that the massage therapists for complementary neck and shoulder treatments are very effective—but if you prefer wimpy neck rubs, such as not place for you! The buffet breakfast is combination of Chinese and “westernish” food and drink. Options for coffee were quite limited. A personal situation arose on the third morning, and I was required to leave one day early. Although the situation could easily have become stressful, with the assistance and cooperation of on-duty staff (including: Ke Yan, Cheng Min, Li Min, and Fei Long), I was able to check out, receive my local refund for the upgrade, and also receive my my Trip.com credit fairly quickly. All in all, I found the facilities to be of good quality, condition, and cleanliness; the staff to be exceptionally thoughtful, kind and helpful. I highly recommend the Biquan Sky Hot Spring Hotel and hope to return there with my husband sometime.

I was searching for hotels serving dinner buffet and breakfast with a reasonable room rate near 从化. I have two little girls, 2 and 4 years old. On the previous day, we stayed at Regal resort. Of course, compared to Regal resort, this hotel is not that good condition. It is old and located in old town (it seemed like that. I’m not sure tho) we even waited almost 1 hr to get check-in cuz most of rooms are not cleaned and ready. However, my daughters enjoyed so much water slides and kids pools. Pools are small and cozy also these seem local. There are various menus of dinner buffet but the restaurant was crowded. Yet, the room rate is so cheap! I shouldn’t complain anything 😝

This is a really nice hit spring resort for friends to have fun. It is not as quiet or romantic as some others, but for friends who want a weekend away together that mixes fun and relaxation it is brilliant. Unfortunately the food, especially the dinner is awful for vegetarians... and even meat eating international visitors suffer. Nevertheless, I would go back here for sure. The rooms are excellent!

Relaxing two nights. I come here often because the staff is so courteous especially the lady at the hot springs reception. This time i decided to bring work with me and i got a lot of it done while taking breaks to dip in the hot springs. Waking up, soaking in the tub and watching the sunrise is such a blessing. The breakfast was up to standard as usual. But something has to be done about the smell in the balcony. Also, the overhead shower head seems to be clogged in every room ive stayed in. The public hotspring area seems to have had a deep clean as the tubs and surrounding areas look cleaner. Recommended place to relax and have good service.

Quite good hot springs hotel, will come again

very helpful staff and delicious breakfast