Recensioni su Dongshan Hotel (Guangzhou Dongshankou Metro Station)

Risposta dalla struttura: Dear Guest,Thank you so much for your wonderful review! We are thrilled to know that our hotel's location in the CBD, with cafes, restaurants, and McDonald's just a 2-minute walk away, has made your stay convenient and enjoyable.It's heartening to hear that our complex, which was once reserved for VIPs, gives you the feeling of a little oasis amidst the hustle and bustle of the city. We strive to provide a serene and exclusive atmosphere for all our guests.We are also delighted to know that our staff have been friendly and helpful during your stay.Providing exceptional service is our top priority, and we are glad that we could meet your expectations.And how lovely to read about your appreciation for the Chinese tea leaves vacuum-sealed in foil bags that we deliver to your room daily! We take pride in offering such unique and authentic touches to make your stay more memorable.Once again, thank you for choosing our hotel. We look forward to welcoming you back soon and continuing to provide you with an outstanding experience.

Risposta dalla struttura: Dear guest,Thank you very much for choosing our hotel as your accommodation for the third time. Your revisit is the greatest affirmation and support for us. However, we deeply apologize for any dissatisfaction you encountered during this stay.The feedback you provided about the building and facilities being in less than satisfactory condition is indeed an area that requires our immediate attention and improvement. We understand that as a hotel committed to providing high-quality services, maintaining the integrity and updating of facilities is crucial. Regarding the changes to the evening desserts and the adjustment of tea bag options, we are very sorry to have fallen short of your expectations. We will relay this feedback to the relevant departments and strive to restore or offer more diversified choices to cater to the tastes of different guests. Regarding the issue of the damaged safety lock, we feel even more responsible. Safety is a top concern for every guest and a top priority in our hotel service. We have immediately arranged for professional personnel to conduct repairs and ensure that all safety facilities in the rooms are functioning properly.Despite the inconveniences you experienced during your stay, you still considered our hotel worthwhile in terms of price, location, and room size. This touches us deeply yet also makes us feel ashamed. We are fully aware that only by continuously improving our service quality can we win the trust and satisfaction of our guests. Therefore, we will take this opportunity to comprehensively review and optimize our service processes, ensuring that every guest can enjoy a more comfortable and convenient stay.Thank you once again for your valuable opinions and feedback. We look forward to having the opportunity to serve you again in the near future and provide you with an even more perfect stay experience.

Risposta dalla struttura: Dear Guest,Thank you very much for your valuable feedback! We are delighted to have provided you with early check-in service (9:30 am), especially after your long flight, as this arrangement undoubtedly allowed you to rest and relax earlier. Your satisfaction is our greatest motivation and pursuit, and we are very honored to have provided you with a comfortable accommodation environment. We have always been committed to providing guests with attentive and considerate service, and your recognition brings us great relief. If you have any other needs or suggestions in the future, please feel free to contact us, and we will be happy to assist you.

Risposta dalla struttura: Dear guests, thank you very much for your support to Guangzhou Rongtong Dongshan Hotel. Without receiving your full 5-star rating, we feel a little disappointed. There may be areas where the hotel could have done better. We hope that on your next visit, you can point out our shortcomings so that we can strive to improve. Our dedicated service aims to make every guest feel the warmth of home upon arrival. We hope our service can bring you more surprises and touch your heart. Looking forward to your next visit!

Risposta dalla struttura: 親愛的賓客，非常感激您抽出寶貴的時間為我們的酒店留下了積極的評價。我們將繼續努力提升各項服務和設施，為您提供更加舒適和愉快的住宿體驗。感謝您的支持和信任，期待您下次再次光臨廣州融通東山賓館！

Risposta dalla struttura: Thank you very much for your feedback. We are delighted to provide you with a satisfactory stay experience during your trip. We hope to have the opportunity to visit Canton again and wish you and your family happiness and health!

Risposta dalla struttura: 尊敬的賓客，感謝您對服務、位置、床品及院內環境的認可。期待您的再次光臨，我們將持續改進，提供更優質服務。期待您的下次光臨廣州融通東山賓館！

Risposta dalla struttura: 尊敬的賓客，感謝您的認可！作為歷史悠久的老酒店，我們一直致力於為客人提供優質的服務。很高興您對我們的設備維護、早餐品質感到滿意。您的滿分評價是對我們最大的鼓勵，期待再次為您服務，祝您一切順利！

Risposta dalla struttura: 尊敬的賓客，非常感謝您的詳盡評價與熱情推薦！得知我們的交通方便性、寬敞的停車場以及周到的車牌錄入服務給您帶來了便捷，我們倍感榮幸。服務團隊一直秉持着有求必應的態度，能得到您的肯定，是他們最大的動力。房間寬敞、設備齊全且衞生整潔是我們對賓客的基本承諾，很高興在這方面我們也做得讓您滿意。酒店餐廳的美食能贏得您的味蕾，我們深感欣慰。自助洗衣服務的提供，旨在為賓客的旅途增添更多便利。酒店周邊豐富的購物與餐飲選擇，無疑為您的住宿體驗增添了更多色彩。特別感謝您分享了這些美好的照片，它們生動地展現了酒店的魅力。期待未來有機會再次為您服務，祝您生活愉快！

Risposta dalla struttura: 尊敬的賓客，非常感謝您對我們酒店的高度評價與認可！得知大堂的氣派設計與咖啡機的配備給您留下了深刻印象，我們倍感榮幸。電梯刷房卡的設計確實為我們的賓客提供了額外的安全保障，很高興這一細節也得到了您的讚賞。客房的安靜舒適與乾淨整潔是我們不懈追求的目標，能得到您的肯定，是我們最大的動力。酒店內餐廳的豐富菜品能滿足不同賓客的口味需求，我們很高興得知這一點也讓您滿意。免費且寬敞的停車場更是我們為賓客準備的貼心服務之一。特別感謝您分享了這些美好的照片，它們生動地展現了酒店的魅力。前台與客房服務的周到是我們團隊的驕傲，期待未來再次為您服務，歡迎您再次光臨廣州融通東山賓館！祝您一切順利！

Risposta dalla struttura: 非常感謝您對我們酒店的高度評價！得知我們的位置優越、交通方便，尤其是離地鐵站很近，給您帶來了便捷，我們感到非常高興。自駕賓客能享受到我們超大的免費停車場，這也是我們酒店的一大亮點。尊敬的賓客，服務員們的熱情周到與禮貌態度是我們酒店文化的體現，能得到您的認可，我們倍感榮幸。房間設施的齊全與良好的衞生狀況是我們對每一位賓客的承諾，很高興在這方面我們也做得讓您滿意。酒店周邊豐富的配套設施，如醫院、商超和美食，為您的住宿增添了更多便利。同時，非常感謝您的分享，您曬出的照片讓我們看到了酒店温馨舒適的一面。您的肯定是我們最大的動力，我們會繼續努力提升性價比，為賓客提供更優質的服務。再次感謝您的分享與評價，期待未來有機會再次為您服務！祝您生活愉快！

Risposta dalla struttura: 親愛的賓客，看到您這飽含深情的評價，我們滿心歡喜！三十年後的重逢，您還能憶起往昔點滴，對如今的東山賓館依舊稱讚有加，實在令我們動容。地處市中心卻靜謐安逸，交通便捷、停車無憂、環境宜人、整潔如新，這些都是我們努力的成果。而員工的熱情周到能被您認可，更是給了大家十足動力。期待未來的日子，東山賓館依舊能伴您度過更多美好時光，常回家看看！

Risposta dalla struttura: 尊敬的客人，非常感謝您的反饋與推薦！我們已將此問題記錄，後續會安排翻新升級。得知家庭套房和交通便利性讓您滿意，我們很欣慰。感謝您對東順酒家早茶的認可，我們也會督促加快上菜速度。期待蛇年與您再次相遇，為您提供更優質的體驗！

Risposta dalla struttura: 尊敬的賓客，非常感謝您的細緻評價！很高興您喜歡我們這家老牌酒店，認可我們獨立的院子、齊全的設施以及優良的環境。儘管有些人覺得設施略舊，但您的肯定對我們意義重大，我們會繼續保持併發揚這些優點。早餐的老廣特色也是我們的一大亮點。關於交通，您提到的出行建議非常實用，感謝您的分享！期待您的再次光臨！