Steigenberger Guangzhou

Recensioni su Steigenberger Guangzhou

Steigenberger Guangzhou

No. 73 North Fenghuang Road, Huadu District, Guangzhou, Guangdong, ChinaDettagli hotel
Steigenberger Guangzhou
Steigenberger GuangzhouSteigenberger GuangzhouSteigenberger Guangzhou
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Corrispondenza del prezzo
1 notte

Recensioni degli ospiti

9.3/10
Molto buono
2998 recensione
Recensioni verificate
Ubicazione9.4
Strutture e servizi9.2
Servizio9.3
Pulizia9.4
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Tutte le recensioni(2998)
Recensioni positive(2925)
Recensioni con foto/video(743)
Ottima colazione(295)
Reception gentilissima(292)
Ideale per bambini(82)
Vista sul lago isolato(70)
Trasporto da/per l'hotel(68)
Ottimo ristorante(59)
Con area gioco per bambini(16)
Recensioni negative(71)
Utente ospite
Camera Superior (2 letti, con vista sulla città)
Soggiorno: apr 2025
Viaggio con amici
1 recensione
8.5/10
Molto buono
Pubblicata: 1 giu 2025
Very clean room, nice views. Good location - about 5 minutes walk from ski mall.
Traduci
Risposta dalla struttura: 尊敬的賓客，感謝您對我們提出的建議，我們將更好地完善自己服務和設施，將更好的體驗帶給所有客户，期待您的再次到來，祝願您身體健康，生活愉快。
K___Z
Camera Executive Queen
Soggiorno: mar 2025
Altro
11 recensione
10.0/10
Eccezionale
Pubblicata: 21 apr 2025
Excellent service, convenient location, and friendly and helpful staff. The room's first impression is really excellent. 10 out of 10, really impressive, worth staying
Traduci
Risposta dalla struttura: 尊敬的賓客，感謝您對我們提出的建議，我們將更好地完善自己服務和設施，將更好的體驗帶給所有客户，期待您的再次到來，祝願您身體健康，生活愉快。
Utente ospite
Camera Deluxe Queen
Soggiorno: mar 2025
Famiglia
28 recensione
10.0/10
Eccezionale
Pubblicata: 26 apr 2025
New and nice hotel. Location is convenient . Near shopping centre and indoor and outdoor playground . Many restaurants KTV and night market.
Traduci
Risposta dalla struttura: 尊敬的賓客，感謝您花寶貴的時間給予酒店評價，您的評價是我們服務提升的重要動力，期待您的再次光臨，融創文旅城酒店羣永遠歡迎世界各地的賓客到店遊玩，祝您身體健康，生活愉快。
Ming Sang
Camera Superior (2 letti, con vista sulla città)
Soggiorno: mar 2025
Famiglia
5 recensione
10.0/10
Eccezionale
Pubblicata: 14 apr 2025
It's our 2nd stay to this hotel. Room is spacious. Breakfast has different varieties I would like to thank specially to hotel staff 小許, who's offered us a room upgrade. Will definitely come and stay again.
Traduci
Risposta dalla struttura: Dear guest: Hello! Thank you very much for your support and recognition of the hotel in all aspects. Everything we do is only for each guest to bring a different holiday experience. We are really very moved to see your satisfaction and affirmation，We will continue to work hard to be ready for your return
Utente ospite
Camera Premier (2 letti, con vista sulla città)
Soggiorno: mar 2025
Famiglia
3 recensione
9.5/10
Fantastico
Pubblicata: 10 apr 2025
The staff are all very helpful and very polite. The hotel is very clean and classy. It is just 5 to 6 minute walk to the mall with ice skiing and lots of restaurants and the car racing sports center. If you are taking the high speed train from Hong Kong, the hotel is very far away from the guangzhou south station, closer to the guangzhou north station. But there are cross border buses in the hotel and right outside the mall which is a 4 hour ride between the hotel/mall and Hong Kong Island.
Traduci
Risposta dalla struttura: Dear guest, hello! Thank you for choosing Steigenberger Sunac Hotel Guangzhou! We are deeply sorry that we did not get all 5 points from you this time. We hope to have more communication and exchange opportunities with you and give us more valuable suggestions to improve us. We will do a good job in every service link, live up to your high expectations of the hotel! I hope Steigenberger Sunac Hotel Guangzhou can be your home in Guangzhou! We sincerely look forward to your visit again! Thank you! ^ ^
Utente anonimo
Camera Superior (2 letti, con vista sul lago)
Soggiorno: mar 2025
Viaggio con amici
16 recensione
8.5/10
Molto buono
Pubblicata: 17 apr 2025
The hotel is spacious and staff was friendly to accept our request to have late check out.
Traduci
Risposta dalla struttura: 尊敬的賓客，感謝您花寶貴的時間給予酒店評價，您的評價是我們服務提升的重要動力，期待您的再次光臨，融創文旅城酒店羣永遠歡迎世界各地的賓客到店遊玩，祝您身體健康，生活愉快。
Utente anonimo
Camera Deluxe (letto matrimoniale, con vista sul lago)
Soggiorno: feb 2025
Famiglia
6 recensione
9.5/10
Fantastico
Pubblicata: 30 mar 2025
Major love the hotel design and cleanliness! Everything had been so great. It would be perfect if the lady at front desk could be more friendly instead of so cold and it’s like she hates her job.
Traduci
Risposta dalla struttura: 尊敬的賓客您好！ 非常感謝您選擇廣州融創施柏閣酒店！ 此次入住沒能得到您的滿意，我們深表歉意，希望與您有更多的溝通與交流機會， 給我們提出更多寶貴建議來提升我們。我們會細緻的做好每一個服務環節， 不辜負您對酒店寄予的厚望！ 希望廣州融創施柏閣酒店能夠成為您在廣州的家！ 我們衷心的期待着您的再次光臨！ 謝謝！^_^
Mrs Lai DadMaLimBeanPee
Camera Superior (2 letti, con vista sulla città)
Soggiorno: nov 2024
Famiglia
9 recensione
8.0/10
Molto buono
Pubblicata: 7 gen 2025
The hotel is very close to the ski area. It’s just 5-8 mins walk, so it’s very convenient if the key activity is skiing. The room is clean but the only issue is the sound proofing is not good and so it’s a bit noisy esp at late night.
Traduci
Risposta dalla struttura: Dear guest, hello! Thank you for choosing Steigenberger Sunac Hotel Guangzhou! We are deeply sorry that we did not get all 5 points from you this time. We hope to have more communication and exchange opportunities with you and give us more valuable suggestions to improve us. We will do a good job in every service link, live up to your high expectations of the hotel! I hope Steigenberger Sunac Hotel Guangzhou can be your home in Guangzhou! We sincerely look forward to your visit again! Thank you! ^ ^
JaziTp
Camera Premier (2 letti, con vista sulla città)
Soggiorno: nov 2024
Famiglia
11 recensione
10.0/10
Eccezionale
Pubblicata: 27 feb 2025
The hotel is located close to the shopping mall and there are many playgrounds nearby. Very convenient. It is clean and tidy, with big room.
Traduci
Risposta dalla struttura: Dear guest: Hello! Thank you very much for your support and recognition of the hotel in all aspects. Everything we do is only for each guest to bring a different holiday experience. We are really very moved to see your satisfaction and affirmation，We will continue to work hard to be ready for your return
ChowJackie
Camera Premier (letto matrimoniale, con vista sul lago)
Soggiorno: nov 2024
Famiglia
3 recensione
7.5/10
Pubblicata: 25 dic 2024
As one of the better hotels in that area, of the 4 nights we stay, the room make up never have the cups washed or spoon cleaned. The scale was broken, and the cabinet door holding the fridge need to be opened to keep the fridge cool. The bedsheets were never changed despite we did not put the “no change sheet” card on the bed. Also the mattress was quite hard. However in view of the convenience to Bonski, it might be still a good choice to stay in.
Traduci
Risposta dalla struttura: Dear guest, hello! Thank you for choosing Steigenberger Sunac Hotel Guangzhou! We are deeply sorry that we did not get all 5 points from you this time. We hope to have more communication and exchange opportunities with you and give us more valuable suggestions to improve us. We will do a good job in every service link, live up to your high expectations of the hotel! I hope Steigenberger Sunac Hotel Guangzhou can be your home in Guangzhou! We sincerely look forward to your visit again! Thank you! ^ ^
Andy
Camera Superior (2 letti, con vista sul lago)
Soggiorno: gen 2025
Famiglia
12 recensione
10.0/10
Eccezionale
Pubblicata: 9 feb 2025
Great service, great location, great cleanliness. Will come again.
Traduci
Risposta dalla struttura: Dear guest: Hello! Thank you very much for your support and recognition of the hotel in all aspects. Everything we do is only for each guest to bring a different holiday experience. We are really very moved to see your satisfaction and affirmation，We will continue to work hard to be ready for your return
Utente ospite
Camera Superior (2 letti, con vista sulla città)
Soggiorno: dic 2024
Famiglia
5 recensione
10.0/10
Eccezionale
Pubblicata: 14 gen 2025
Very nice place and free upgrade to the lake view room . Thanks so much
Traduci
Risposta dalla struttura: Dear guest: Hello! Thank you very much for your support and recognition of the hotel in all aspects. Everything we do is only for each guest to bring a different holiday experience. We are really very moved to see your satisfaction and affirmation，We will continue to work hard to be ready for your return
Utente ospite
Camera Superior (2 letti, con vista sulla città)
Soggiorno: apr 2025
Famiglia
10 recensione
10.0/10
Eccezionale
Pubblicata: 18 mag 2025
My friend was having a birthday and she was amazed with the decoration and the birthday cake. Thank you so much for the arrangement Xiao Xie.
Traduci
Risposta dalla struttura: 尊敬的賓客，感謝您花寶貴的時間給予酒店評價，您的評價是我們服務提升的重要動力，期待您的再次光臨，融創文旅城酒店羣永遠歡迎世界各地的賓客到店遊玩，祝您身體健康，生活愉快。
H0235050
Camera Superior (2 letti, con vista sul lago)
Soggiorno: ott 2024
Coppia
43 recensione
10.0/10
Eccezionale
Pubblicata: 1 feb 2025
Stay there for indoor ski holiday! Very nice hotel with good service. The room was spacious too.
Traduci
Risposta dalla struttura: 尊敬的賓客，感謝您花寶貴的時間給予酒店評價，您的評價是我們服務提升的重要動力，期待您的再次光臨，融創文旅城酒店羣永遠歡迎世界各地的賓客到店遊玩，祝您身體健康，生活愉快。
Utente ospite
Camera Deluxe (2 letti, con vista sulla città)
Soggiorno: nov 2024
Famiglia
4 recensione
8.5/10
Molto buono
Pubblicata: 21 gen 2025
Breakfast is very good. 24 hours Gym. The service is good also.
Traduci
Risposta dalla struttura: Dear guest, hello! Thank you for choosing Steigenberger Sunac Hotel Guangzhou! We are deeply sorry that we did not get all 5 points from you this time. We hope to have more communication and exchange opportunities with you and give us more valuable suggestions to improve us. We will do a good job in every service link, live up to your high expectations of the hotel! I hope Steigenberger Sunac Hotel Guangzhou can be your home in Guangzhou! We sincerely look forward to your visit again! Thank you! ^ ^