Grand Bay Suites

A Very Good Option in Grand Baie area. Well located. Two small beaches closeby. Adjacent Grocery Shop. Plenty of restaurants/malls in the vicinity. Grand Baie anyway is a high-end tourist area and Grand Baie Suites is a good place to stay and explore the north side of the island. The property itself is neat and well maintained. Our twin room was large with good beds. Large kitchenette area with all amenities. Twin ACs. Well appointed bathrooms. Daily cleaning/housekeeping. Parking is outside but safe. Totally worth the money we paid.

Just returned from this property! We stayed from the 26th Jan, and lasted two nights of a one week booking. Unless you like cockroaches, prepared to accept staying in a property which is tired and run down, and poorly maintained, avoid at all costs. We booked for a week, and had to leave after the second night as previously mentioned. The pictures are out of date, and probably taken using a magic wand! Because it doesn’t look like that now. Four cockroaches, cooker only had one ring working, toilet seat broken, very flimsy. Couldn’t open the shower door because it was catching on the floor, bed was extremely uncomfortable, quilt not big enough for the bed, so constantly fighting for cover. Only 3 coat hangers to start with, also the window in the bathroom was broken, so you couldn’t close it to stop insects coming in. The air conditioning leaked water onto the floor, the lounge furniture had rips in it, basically need I say more!! I contacted my agent to request a refund once arrived home, but basically the hotel denied there was any problem, and actually blamed me for the toilet seat!! With reference to the 4 cockroaches, they replied by saying they offered me bug spray, which they did. That was just in 48hrs. We was on a ground floor apartment, they offered a replacement, but accepted that we’d had enough, and needed to move on. The only positive thing I can say about this property is the staff, with the exception of the day manager who just sat around all day on his phone. Especially the guy who booked us in on the day we arrived, only to find out he was the maintenance guy on a following day, he was very helpful. When we left, the manager was really only concerned about what review we would leave. Fortunately we have stayed in Mauritius a number of times, and was able to find new accommodation pretty quickly. We booked through Agoda, no help or support at all. You decide if you want to take a chance!

Here’s a refined version of your review: Our experience at this accommodation was extremely disappointing. The apartment furniture was in poor condition, and there were ants everywhere, even on the bed. The kettle and microwave & dished in the cupboard were dirty, and the air conditioners leaked into the wardrobe. On top of that, there were cockroaches, and the shower head was heavily covered in limescale. Some of my travel companions faced similar issues in their units. Their stoves didn’t work, and alarmingly, worms were coming out of the bathroom basin at 1 of the unit’s. The WiFi was only available at reception, not in the rooms. We had initially booked and paid for 11 nights but left after just one due to the unacceptable conditions, we were not refunded for the remaining nights or even partially compensated. I strongly advise avoiding this accommodation.

We had great fun at the Hotel 🥰 Great customer service from Christabelle, Julietta & Patrick Amazing ambiance 😊 Nice swimming pool 💯 Husband birthday celebration 🥳🥳🥳 & Thank you Chef for the nice & yummy cake 🎂🥰🥰🥰 We recommend 😇😇

We stayed at Grand Bay Suites in December for a week. From the welcome and the check in and everything in between, it was a pleasure. The rooms were very spacious and clean and well fitted for our self catering stay. The rooms were serviced everyday and was a pleasure coming back to after a long day out. The only issue, and this was a problem, is that you cannot get Wi-Fi in the rooms. You have to be on the balcony in order to connect. With the heat and humidity in Mauritius in December, this is a real problem with all the insects. The resort definitely needs to upgrade their Wi-Fi. The staff were always very friendly and very accommodating. I wouldn't hesitate to return for another holiday