Utente ospite
26 agosto 2023
Can’t say nothing for the villa, cuz we’re asked to Leave, before even stay there, because the owner start yelling and insulting us when I told and show her that the room that we booked through booking it’s not the same one that they gave us and there’s no air conditioner like in the description, and we want what we paid for. The lady told us that we’re not staying in her home and we’re free to go and find another place(it was 21:30h) BUT she will charge us. SHE TOOK OUR ID CARDS WITH HER AND AGAIN TOLD US TO LEAVE AND THAT SHE IS NOT GONNA BRING THE CARDS BACK. She heard us talking on the phone with police and booking services and after 30min bring the cards back. Thanks to the booking services she cancelled the reservation without any fees. THE WORST HOST ever! When you make a mistake the smallest thing is to apologise, but I don’t think that she knows what that means.. the locals said, that they know her and she is famous there with her attitude…
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