OZO George Town Penang

Stayed for 2 nights and everything was great, couldn't find a single thing that wasn't good. Special shout out to Yen Yin (front desk receptionist) who helped with my check in. She speaks well and had exceptionally good attitude. Observed her going the extra mile to help a guest patiently. Great location in Georgetown. If you're lucky you may get the sea view rooms. You can store your luggage at Level 1, the staff there is friendly and speaks English well too. You can also order food delivery and get the driver to leave it at the lobby. Then, head to level 20 for checkin. Overheard a guest getting a late check out granted so you may try your lucky if you need one too (subject to availability I assume). Breakfast will be at Level 20 too but I opted out to try the local Breakfast nearby. I was lucky to get the Seaview room on level 18 and catch some mini fireworks released at the beach side. The room was surprisingly new and clean. The beds and duvet were super comfortable despite it being standard single and not super single. Pillows were too soft for me personally. TV had multi lingual channels from English to Chinese to Malay. I also like that the wardrobe was positioned inside the toilet. Steam iron and ironing board are provided as well. For ladies, you'll be happy that the hairdryer provided is a Philips branded one, dries my hair very quickly. The towels are quite soft too. I'll definitely book OZO again on my next penang trip! Highly recommend to you if you're considering.

Love the modern concept of hotel. Although the first impression entering into the hotel ground level looked like 2/3 star due to the stretch of neighbouring shops / massage and forum hotel which looked like 2 star. It's a whole new world once u reach 20th floor front desk . Love the view from the swimming pool deck . The Did not particularly like the location. Busy street and traffic on the weekend. Concierge service was friendly and accommodating. Good service

Cant move on from this hotel. The bed and pillow so comfy thats make us choose this hotel over and over again. Staff also give us a great hospitality 👍

Located at the centre of Georgetown, within walking distance to a lot of restaurants. Cool parking space.

Love the car park system, quite impressive, hotel was overall a good experience

The receptionist tried to charge me RM10 for tourist tax, be remember that all tourist tax are included in the online booking, also, dont forget to ask for a receipt in case they really want to charge you.