23 Love Lane Hotel

I travel to Penang from time to time for a getaway leisure - for its food, historical buildings, and trying all kinds of lodgings. The look and facilities are by far my favourite in Georgetown — very tasteful arts, furnitures, coloured cushions, little book nook, lovely greens and garden, such crafty variety of how they use the space — you will always find your coziest spot. Not doing anything else, I just pampered myself finding my most comfy armchair and read. Before visiting, I noticed previous reviews about the hygiene — I’m not particularly allergic; I think it’s fine with this price range. However compared to my next lodging, there was room to slightly improve indeed. The bathroom, floors, and furnitures are fine; it’s more about the dusty window panes and walls, and the air-con seems just too outdated and be placed facing your head when sleeping (strongly suggest they add a wind deflector). I treasure the mere existence of how the owner wants to run this gem. Staff all so welcoming and thoughtful too, especially the 阿伯 uncle and a young guy at breakfast shift.

The location is convinced, 5-10 mins walking distance to street foods areas and lovely hotel. Is noisy from the restaurants nearby.

Liked the location. Walking distance to nearby places of inrerests and restaurants and street foof. Friendly and helpful staff. Breakfast was included, the standard american breakfast or local roti canai. But upon checking into the room. Found a dead cockroach and a used bath towel in the room. Informed reception, who immediately went to check and removed them. Could do with some upgrading of the property as they appeared worned and tired.

Behind the hotel room is a road, night time might be disturbed by vehicle passing by n there are quite a lot of mosquito.

老建築，中意合璧。有中式庭院，有東南亞調調的建築。每天都不少旅客以為這是景點進來拍照打卡。酒店有衹貓，孩子們很喜歡跟它玩，還給它起了個名字，Miu Miu。

在檳城算數一數二漂亮的酒店，南洋建築風格很喜歡，外觀精緻復古，小花園也很漂亮，適合拍照打卡。早餐很豐富，可選擇多，都很美味。酒店養的小貓咪很可愛親人。可惜唯一不足是洗澡經常沒熱水，有一點點遺憾，希望能改進。

先誇：工作人員還蠻好的 然後酒店真的沒有其他優點，是目前住過衞生條件最差最差的！舊可以忍，破可以忍，臟忍不了一點。作為一個呼吸科醫生，實在不能接受四面都大面積發黴的牆壁，黴菌並不難處理，可見不把住客的健康當一回事！ 茶杯裏有上一個住户喝剩的水！ 一層真的很潮，被子和枕頭都很潮濕，非常難受，沒有被套，衹有一層薄的布墊在被子下面…無法細想！ 和房價非常不匹配

酒店的服務和管理非常的差勁 Day1：過來登記入住給我安排了一樓的房間非常潮濕多蚊子 跟前台説要換房間 前台同意了 房間有很濃的香茅味 不太舒服 沒有熱水 也沒有告知wifi 和吃早餐的地方 第二天睡醒枕頭被子都是潮濕的 Day2：答應給我換房間 出門了回來發現還是給我一樓的房間 沒有熱水 很多蚊子 水壓很低 沒辦法正常的洗澡洗頭 把我氣哭了 非常影響心情 去了那麼多地方 第一次出門旅遊體驗感那麼糟糕 Day3：終於給我換了房間 但是依舊沒有熱水 哪怕環境再好，糟糕的服務設施真的讓人開心不起來 酒店的費用我都可以住五星級酒店了 但是最基本的酒店服務都享受不到 體驗感非常的糟糕 你們實在太不專業了 不專業到不適合開酒店 住在這裏三天沒有一天洗到熱水澡 真的不如住便宜的酒店