Gurney Bay Hotel, A PARKROYAL Hotel

Stayed 2N at Gurney Bay to explore Gurney area. Location wise, it is walking distance (1km) to the malls and close to the Sleeping Buddha Temple (800m). However, under the hot sun with little shade along the route, it is better to take Grab around. If you want to explore the Central area of Georgetown, it is far. The lobby is grand like a 5☆ hotel, amenities are good and the room is big. However, the furniture and fittings look rather dated, IMO, they need some refurbishment. The water pressure of the shower could be higher. The bed and pillows have good support. Overall cleanliness is very good. The cafe's breakfast spread offers a mix of local and international, more on the local side, which is good. The Char Kuay Teow and Roti Canai are particularly very good. Also, it offered Teh Tarik. We also had a 3-course set lunch, and it was nice, too. Service wise, the front desk staff is polite, and the concerige is courteous when responding to enquiries. But I would say we don't feel the warmth that I experienced in most 5☆ hotels, even some 4☆ hotels. Overall, we had a pleasant stay.

Formerly known as Evergreen Laurel Hotel. Old 4 or 5 stars hotel under Parkroyal partner group. Hotel was well maintained. Just facing newly opened Gurney Bay park. Room was clean and well maintained. But it is time to upgrade. Breakfast spread was okay. Just checked in process was so damn slow. I counted it took about 10-12 min just to check in each person. My suggestion…for online booking..the front counter should pre registered all before the customer arrived. It just a waste of time for each customer register one by one at the counter. Please speed up tje process

Check-in process is slow but otherwise everything is good. Location is central and lots of good food nearby.