B&B Hotel Saint-Quentin

I booked this hotel as a short stop over enroute to the Alps, to break up the journey from central England! It was the perfect location, just off the autoroute (motorway) and easy to find. There was a shopping precinct within walking distance and a KFC, McDonald’s and a Burger King all a very short drive/ walk away! We had a mountain bike and staff were happy for us to store this in our room and plenty of other travellers were doing the same. Reception closed at 2030hrs. After then it was self service. The room was spacious, clean and good value for an overnight stay to get back on the motorway.

Accommodation was as expected but whole experience was ruined but how long it took us to get inside. The self-check in machine outside the entrance was broken and the intercom system next to the door kept ringing out, before eventually picking up, at which point a group who had been waiting with us was able to check in but despite saying there was another group the intercom call was dropped before we could check in and we had to start again. So we did eventually get in but it took 1 hour and we were stood outside in the cold the whole time, this system needs improvement.

Sadly we were very disappointed with our stay. The hallways smelt of smoke and the place was run down. The bed was very uncomfortable with no headboard(see picture), just the wall behind, one thin pillow each was supplied and the mattress was sat on flat MDF (see picture). The bed creaked whenever you moved and made for a very uncomfortable night. The air conditioning worked but was very noisy so we had to turn it off. The toilet was so close to the sink you were likely touching the sink whilst using the toilet. The breakfast wasn't that great either. We stayed one night and cancelled our future booking for the way home from our current trip. Would not recommend.

Madeline, on Reception, had already noted my email request for a ground floor room (easier with a dog) and was super-friendly and helpful. Our room was a decent size, clean and very comfortable. Parking was on-site and free, and only a short walk to several good eateries.

Hôtel très propre Personnel accueillant au niveau de la réception. Petit déjeuner avec un large choix. Parking sécurisé mais très vite en semaine Petit bémol au niveau des oreillers. Très très plats. La couette trop courte ou il faut coucher tout seul

Nous avons été très bien accueilli par la gérante, vraiment sympathique et très compétente ! Chambres propres et fonctionnelles, petits déjeuners complets et variés. L’hôtel est facile d’accès, le parking fermé est un plus , un peu petit quand même.