Hotel Family-friendly a Garden Grove

典型的商務型酒店 位置：與迪斯尼樂園在同一條大道，相距3.公里左右，但是由於樓層不高（衹有7層）所以晚上看不到迪斯尼的煙花。但位置優越，馬路對面就是Target 和7.8家餐廳，非常方便。 設施：酒店很老，但是近期重新裝修，所以看上去也挺好的。整體就是商務酒店的端莊氣質，不想度假酒店那麼隨意。 房間：中規中矩，沒有怪味，床品不錯。衹是床有點老舊，總有吱吱嘎嘎的聲音。星巴克咖啡，冰箱，保險櫃是標配。 順便説一句，作為萬豪白金會員，酒店並沒給我升級，因為酒店沒什麼不同等級的房型，但早餐和Wi-Fi免了。Sheraton lounge供應簡單的早餐，全天供應飲料，水果，小吃如薯片爆米花。 性價比相當高的一家喜來登！

I booked a room here in case I needed to be able to stop and reset on a Sunday and turn back around to San Diego on Monday... I picked this hotel because literally every single errand I would need to do Sunday afternoon could be accomplished on the same block across the street after check-in and there were some photos on Google that didn't look like a crime scene. I didn't have to stay over but wanted to check out the motel anyway for future trips back and forth as I was headed past... I was pleasantly surprised... The rooms are recently refurbished, clean, and well-maintained. The outside is clean and freshly painted. The desk clerk was polite, friendly, and offered great customer service. I would have been comfortable staying overnight. I can see where the outside would be a bit dicey with the location near the gas station and the wrap-around parking lot. It is what it is... Price, convenience, and and location vs the safety of a larger chain with all rooms inside or off an enclosed passageway. They are clearly making their best effort and I respect that!

雖然都給了四顆星，但設施給了5顆，理由是，他們家可以做飯，也是我們連着住的最久的，孩子在附近學校夏令營，沒有提前定，找了一圈，這個最合適了，但美麗國的電磁爐温度不高，但早上做個早點可以，樓下有個服務員，印尼的吧，瘦瘦的態度不是很好，到底收早餐特別快，我們提了點建議，早餐一般吧，咖啡隨便喝，可以用洗衣機洗衣服，適合長住

Stavo in questa posizione prima! E 'una grande posizione e il personale erano super amichevole. Era un po' più sporco di quello dell'ultima stanza. Ha una grande piscina e jacuzzi, nonché la struttura di giornata.

Mi è piaciuto molto questo hotel! Consigliamo a parenti e amici per soggiorni futuri

I love this hotel! My boyfriend and I were super happy with the service, the room was clean and the bed was comfortable. The front desk staff was excellent especially Mirka, who made us feel extra welcome!! I highly recommend this hotel and can't wait to be back!

L'hotel è molto caldo e la varietà di colazione è aggiornata ogni giorno.Le esportazioni semiautosufficienti sono molto piacevoli.La qualità è anche buona.Il cameriere è entusiasta e educato.Poiché la posizione dell'hotel è molto vicina a Disney, il tasso di alloggio è molto alto.

The booking at Days Inn Garden Grove was most dissatisfying. I had difficulty finding the location and reached out to the hotel. The representative was extremely rude on the phone indicating there was no medical center nearby and he had a customer in front of him saying, ”you need to hold on.” Essentially, the customer who had just arrived was more important than me, who was lost on the phone. Turns out, the medical complex I was in was directly next to the Days Inn (Harbor Inn) motel. Upon arrival and check in, I realized the door was broken and wouldn't shut all the way. There was also a very strong cleaning/chemical smell that was truly overpowering. It smelled like a strong carpet powder had been spread all over the room. Lastly, there was very little water pressure and the towels were all very tiny, as if for small children. With these items in mind, and with the ironing board propped up under the handle of the door for safety, I attempted to sleep and checked out in the morning, an early checkout from my 4 night scheduled stay. The manager was unavailable and the same representative told me the manager would call me regarding a refund for the early check out. I had checked in around 9pm and checked out before 9am the next day. I was charged a full 4 nights' stay PLUS a deposit and never heard back from the manager. I had to send an email through the app and received a short response of ”Hi, we are sorry to let you know but the reservation was non refundable and non cancellation anytime.” I called back and asked to speak to the manager and was told by a representative that because I was offered another room, I cannot receive a refund. I left my phone number again and emailed again asking that a manager call to speak with me directly. I have not received a call. I was, in fact, offered another room. However, I was not offered quality/caring service, I had a room that wreaked, I barely slept because I felt unsafe (the screws were literally falling out of the door lock), and the shower essentially didn't work. I showed the representative videos and pictures of all of these things. I assure you he did not care and did not seem surprised. What was the likelihood that another room would be better? And the fact that a manager will not speak to me speaks volumes. I would highly recommend that you seek another place to stay. Best wishes to all for safe travels and a stay that affords you simple comforts like a working door and shower.