The Elgin Norkhill - Heritage Resort and Spa

Wonderful location, beautiful heritage property that is well maintained. Food was great and sitting outdoors for a cup of tea was lovely. Great example of professional, warm and top quality hospitality. Breakfast was the only meal that I believe could have been better.

This is a heritage hotel, so you must not expect sparkling glass doors like Sofitel hotels and rain showers and fancy digitally operated rooms. What it provides instead is the history of the place, it's old grandeur and aura. Yes the lobby is a little startling with turquoise furniture, but think French decor and all is cheerful and bright. What is fabulous is the well experienced staff who anticipate and accomplish anything you could ever think of service-wise. It is great to watch the care in cleaning the premises, the landscaped garden and the variety of food and the manner in which it is served. When ccasionally there were only a few of us for dinner, we were served with utmost care and we could easily imagine ourselves as members of royalty for that dinner. Otherwise there was a good buffet spread. We had excellent service from the staff with special mention to Ashish and the other managers. The dining room overlooks the beautiful garden that in turn overlooks a FB stadium. Traffic can be messy if there is a match going on, and more so if a VIP chooses to attend. On another note the shower heads are weak and the bath tub is not easy to navigate, especially if you haven't lifted your foot more than 8" per step for a long period and now have to climb over a tub. :) As stated previously this is a heritage hotel.... expectations should be made with that in mind. The management and staff made up for all that the hotel construction left desired. We had a wonderful stay here and we sincerely appreciated all the plus points this hotel provided.

Hotel was very nice and cosy. Not very big. the staff were friendly and excellent in service. We had taken half boarding which included breakfast and dinner. The food was quite good with lot of veg options. The food manager also took our suggestions and prepared specific dishes for us which really needs to be appreciated. The hotel is also close to MG Market where there is lot of shopping.

Oh amazing stay, Room was amazing. The staff very loving and caring. We loved the way they served us breakfast and dinner. The staff asked us lovingly should we bring any food for youll. And they were always around to serve us. Food was excellent. Will miss the all the staff.

We had a wonderful luxurious experience during our stay in the norkhill. Overall ambience of the hotel gives you a royal feel and kudos to the entire staff and the management for giving us a memorable expreience and a wonderful stay at gangtok

The experience has been fantastic starting from reception, room ambience, room view of Kanchanjaga, fingerling food and serving. The mindset of hospitality has given us the lifetime memory. We would like to thank each and every person of the hotel for creating beautiful and brilliant holiday in Gangtok. Best regards Banerjee’s