The Elgin Norkhill - Heritage Resort and Spa

This is a heritage hotel, so you must not expect sparkling glass doors like Sofitel hotels and rain showers and fancy digitally operated rooms. What it provides instead is the history of the place, it's old grandeur and aura. Yes the lobby is a little startling with turquoise furniture, but think French decor and all is cheerful and bright. What is fabulous is the well experienced staff who anticipate and accomplish anything you could ever think of service-wise. It is great to watch the care in cleaning the premises, the landscaped garden and the variety of food and the manner in which it is served. When ccasionally there were only a few of us for dinner, we were served with utmost care and we could easily imagine ourselves as members of royalty for that dinner. Otherwise there was a good buffet spread. We had excellent service from the staff with special mention to Ashish and the other managers. The dining room overlooks the beautiful garden that in turn overlooks a FB stadium. Traffic can be messy if there is a match going on, and more so if a VIP chooses to attend. On another note the shower heads are weak and the bath tub is not easy to navigate, especially if you haven't lifted your foot more than 8" per step for a long period and now have to climb over a tub. :) As stated previously this is a heritage hotel.... expectations should be made with that in mind. The management and staff made up for all that the hotel construction left desired. We had a wonderful stay here and we sincerely appreciated all the plus points this hotel provided.

Great place to stay in Gangtok. Our room opened to the view of Football stadium, with hills on the background. Entire staff starting with front desk, restaurant and housekeeping is very courteous and attentive. Great food, good rooms, hospitable staff, convenient location (15 mins walk from MG Marg) made our stay memorable. We got lucky with some local Sikkimese vegetables as part of dinner menu :-)

Great hotel and an excellent restaurant and Mr Sudip ( F/B manager) was out standing customer service Great location of the the hotel and easy access to MG Rd Feels like living in British Raj Beautiful place to be with the family holidays All staff are courageous and professional

We stayed The Elgin in Gangtok during our Sikkim trip in early May. 1. Location: 20-25 mins walking from MG Market. Easily accesible by car. Great views of the Palzor football stadium. 2. Ambience/ Property: Immaculately maintained heritage property and gardens. We were offered room 404 which was both spacious and cozy. Beautiful decor. 3. Service/ Dining: Great service. Staff are similing and ever willing to oblige. Special mention to Sharmila (desk), Ashoke and RajKishore (dining) and the gardening/ cleaning staff. I would crib that dining menu was limited and pricey though, although good in taste and service. Especially the cookies, tea, cakes at tea service. 4. Accessibility: It is a heritage property so has no lifts/ elevators. One has to use the stairs. 4. BONUS: Hilton, the furry Samoyed was a treat and we loved to play with him. We also picked up the book "Kanchenjunga Whispers" by the owner. Rea Oberoi. On hindsight we should have stayed in The Elgin in Pelling and Darjeeling too.

It is one of the best stays of our life, while we have travelled worldwide since 35 years. Everyday Food was amazing. Every time food is a memory for us. Would love to visit once again in our lifetime. Ujjalendu Ghosh, Shoma Ghosh, Ulhas and Smita.

It’s the people that make the place ! The staff of this place is amazing….they go beyond the narrative to make you comfortable & happy ! It’s the micro efforts that make all the difference. Even minor deficiencies become insignificant, when there are sincere human efforts involved. Elgin Nor Khill is all about sincere human interaction and great heritage ! Keep it up…Will have to visit here again !