The Western Citypoint Apartments

Loved the location and city view. I was surprised at how spacious and modern the apartment was.. only thing I didn’t care for was the bed was awfully uncomfortable.. that’s a preference tho.

Great option for a small group, rooms were nice and very comfortable. Great location in Galway. Kitchen was handy

Location and apt was nice. Check in was difficult and convoluted with car, parking and getting to apt on a different location. This inconvenience however, paled in comparison to the lack of hot water for showers. There was ZERO HOT WATER!!!!! We could not take a shower

The apartment was clean and spacious and location was excellent. The private parking was also a plus. We had a balcony/terrace, but there was not patio furniture, which was a little strange. The check-in process however was confusing and frustrating. you have to check-in at the Western Hotel first, and finding parking while you do this was very difficult, it was also not clean that this was the process, although it may be contained in the instructions provided and I just didn't read through them carefully enough....would be useful to state this in a more obvious way so it is clear - overall a very positive experience with the check-in being the check-in process being the only real issue.

Absolutely wonderful property in a key location at the heart of Galway.

This apartment is in a perfect position for exploring Galway. You can hear traffic noise in the living room during the day but it isn’t overbearing. The bedrooms are at the back of the apartment and we heard no noise at all. It’s large and spacious, perfect for 4 people. There is great kitchen space with most things you would need with a good fridge freezer. This was quite full of purchasable drinks and snacks, but if you are not buying them you can move them out of the fridge for your stay and put them back as you leave. Marks and Spencer’s is across the road and a brilliant Lidl with a fresh bakery is less than 5 minutes walk. Check in was explained really well before we arrived, checking in at the hotel and then going around to the apartments. I understand some of the reviews mentioning this, driving from the hotel to the apartments is a wee bit awkward mainly due to the one way system around Galway. I’m not sure there’s anything that could be done to change that. A few ******* such as no ironing board or anything to dry clothes and towels on. With four adults all showering each day we needed a clothes horse. The apartment felt quite stuffy at times as you couldn’t any windows in the living area. Overall a great apartment and I would recommend staying here.

Good location, easy walk to all the pubs restaurants night life, but just far enough away to be quite great views

Was unaware the actual registration / key retrieval was at the Western up the block. Not joyous after walking 3 luggage items in the rain from the train. Had to locate that guidance on the apartment lobby door. No useful shelving in unventilated bathroom - clean clothes and toiletry kit were perched on garbage can cover and windowsill, respectively. Whether it was the pub across the street or a downstairs neighbor, people were singing at the top of their lungs until 0300. This is not the fault of the apartment owner, but a feature of the neighborhood. Clean, spacious 2 bedroom apartment with 2 bath. Separate quarters were appreciated after 4 of us sharing a 2 bed hotel room in Dublin.

We have stayed here in the past and had better experiences. This time, the carpet in both bedrooms was very stained. One of the bedrooms has an unpleasant odor.The washing machine did not work. We learned of that when the clothes were soaking wet after the dry cycle. This was an ongoing problem with many communications with the staff and trips to have our same load of clothes dried. The toaster did not work. There was a bare minimum of kitchen utensils. There is still a beautiful view from the living area and the beds were comfortable. The staff were very helpful and pleasant.