Le Grand Galle

Recensioni su Le Grand Galle

Le Grand Galle

Hilltop Buiding, 30 Park Rd, Galle, Southern Province, 80000, Sri LankaDettagli hotel
Le Grand Galle
Le Grand GalleLe Grand GalleLe Grand Galle
Controlla le camere disponibili per le tue date di viaggio
Corrispondenza del prezzo
1 notte

Recensioni degli ospiti

4.3/5
Molto buono
62 recensione
Recensioni verificate
Ubicazione4.4
Strutture e servizi4.2
Servizio4.4
Pulizia4.4
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Tutte le recensioni(62)
Recensioni positive(27)
Recensioni con foto/video(19)
Camere magnifiche(10)
Soggiorno meraviglioso!(9)
Personale amichevole(9)
Magnifica vista sul mare(8)
Pulito e ordinato(6)
Posizione ideale(5)
Posizione conveniente(5)
Recensioni negative(7)
Steve and Lucky
Camera Deluxe
Soggiorno: dic 2024
Coppia
2 recensione
5.0/5
Eccezionale
Pubblicata: 16 gen 2025
Found Hotel to be extremely clean, all staff are very courteous from management all the way down, made to feel most welcome. Food is excellent. Would be happy to return.
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Sally Anna
Camera Deluxe
Soggiorno: dic 2024
Coppia
14 recensione
3.5/5
Pubblicata: 19 gen 2025
As an experienced business and leisure traveller, I was very disappointed with this hotel, which is definitely not five star. The rooms are shabby and very few of the staff are properly trained or can understand English. We booked a Delux and were given a damp dark room in the basement with a caterpillar in the shower. We insisted on changing rooms but the only available room was a suite (a nice spacious room with private pool) which cost us an additional $100. The buffet was ok, with some good Indian options, but not outstanding or very extensive. Front desk staff were generally unfriendly and did not make us feel welcome. I do not recommend staying here unless you can get a huge discount and are happy with a mediocre hotel.
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BENJAMIN WILLIAM HANSEN
Soggiorno: set 2023
Coppia
3 recensione
4.2/5
Molto buono
Pubblicata: 5 ott 2023
We visited during off-season, so there were very few other guests. The first morning we had an unusual "set" breakfast, which was understandable as no buffet was offered when there were so few guests. Water pressure/temperature was unstable and there was a weird pulsating noise in the bathroom. On the positive side, the staff were very nice, friendly, and helpful. It's a lovely estate in absolute terms and stunning in relative terms. Very near the trendy fort area, which is worth a visit. Overall pleased.
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Risposta dalla struttura: Dear Guest,Thank you very much for dedicating your time to provide feedback on your recent stay at our property. We are genuinely sorry to learn that your experience did not meet your expectations, and we apologize for any inconvenience caused. We take all feedback seriously and have already taken steps to address the specific issues you raised with the relevant departments. Please rest assured that we are committed to improving our services and ensuring that similar issues do not occur for our future guests. Your feedback is invaluable to us as we continuously strive to enhance our guests' experiences.Thank you,Warm regards,Le Grand Team.
Door
Soggiorno: feb 2023
Famiglia
2 recensione
5.0/5
Eccezionale
Pubblicata: 1 apr 2023
This hotel was a pleasant surprise. Service was incredible and the scenery is without par in Galle. I highly recommend this hotel for families.
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Risposta dalla struttura: Dear Guest,Thank you very much for dedicating your time to provide feedback on your recent stay at our property. We are genuinely sorry to learn that your experience did not meet your expectations, and we apologize for any inconvenience caused. We take all feedback seriously and have already taken steps to address the specific issues you raised with the relevant departments. Please rest assured that we are committed to improving our services and ensuring that similar issues do not occur for our future guests. Your feedback is invaluable to us as we continuously strive to enhance our guests' experiences.Thank you,Warm regards,Le Grand Team.
Utente ospite
Soggiorno: lug 2023
Famiglia
5 recensione
2.2/5
Pubblicata: 13 ago 2023
The geographical location is very good and the scenery is beautiful, but the service really needs to be improved! The hygiene of the room is really poor. The floor, table, chairs, etc. have not been cleaned for a long time. It is estimated that cleaning the room is just a replacement of bedding, which does not meet this price range. I would like to give a negative review! Ctrip is also very garbage and cannot book two rooms at the same time, but booking one room at a time will immediately double the price of the next order! 携程很垃圾,不能同时定两间,可是一间一间的定房,下一单立马涨价翻两倍!
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Risposta dalla struttura: Dear Guest,Thank you very much for dedicating your time to provide feedback on your recent stay at our property. We are genuinely sorry to learn that your experience did not meet your expectations, and we apologize for any inconvenience caused. We take all feedback seriously and have already taken steps to address the specific issues you raised with the relevant departments. Please rest assured that we are committed to improving our services and ensuring that similar issues do not occur for our future guests. Your feedback is invaluable to us as we continuously strive to enhance our guests' experiences.Thank you,Warm regards,Le Grand Team
Steve Jayes
Soggiorno: lug 2023
Solo
3 recensione
4.7/5
Fantastico
Pubblicata: 7 ago 2023
Hotel is contemporary design just outside the fort area 15m walk great pool overlooking the ocean if it was not so rocky they would have their own beach rooms are very large some with a plunge pool excellent breakfast great choices veg if you prefer the staff are polite and will do anything to help if you like the old colonial style stay in the fort wall's
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Risposta dalla struttura: Dear Guest,Thank you very much for dedicating your time to provide feedback on your recent stay at our property. We are genuinely sorry to learn that your experience did not meet your expectations, and we apologize for any inconvenience caused. We take all feedback seriously and have already taken steps to address the specific issues you raised with the relevant departments. Please rest assured that we are committed to improving our services and ensuring that similar issues do not occur for our future guests. Your feedback is invaluable to us as we continuously strive to enhance our guests' experiences.Thank you,Warm regards,Le Grand Team.
Chun Kit
Camera doppia Super deluxe
Soggiorno: feb 2025
Viaggio con amici
1 recensione
4.7/5
Fantastico
Pubblicata: 25 mar 2025
very good
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Oscar
Camera doppia Super deluxe
Soggiorno: nov 2024
Coppia
4 recensione
4.7/5
Fantastico
Pubblicata: 17 dic 2024
Estancia excelente. Las instalaciones y el servicio son formidables. A unos 15 minutos caminando de Galle Fort. Mi única recomendación es que el hotel debería de enseñar inglés a los empleados del restaurante ya que tanto durante la cena como durante el desayuno tuvimos problemas de comunicación que provocaron malentendidos en nuestra selección de platos.
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Tema G
Camera doppia Super deluxe
Soggiorno: nov 2024
Famiglia
1 recensione
5.0/5
Eccezionale
Pubblicata: 14 gen 2025
Обслуживание очень понравилось, идеальный отдых, праздник Нового 2025 года удался на ура
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Utente ospite
Camera doppia Super deluxe
Soggiorno: dic 2024
Famiglia
20 recensione
5.0/5
Eccezionale
Pubblicata: 31 gen 2025
來斯里蘭卡兩週住的最乾淨的酒店了,智能馬桶,簡約裝修,空間很大,能看海。推薦 就是天氣不給力,整體都很不錯!
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Achengdebairimeng
Camera doppia Super deluxe
Soggiorno: set 2024
Solo
119 recensione
5.0/5
Eccezionale
Pubblicata: 1 nov 2024
毫無疑問,這是加勒品質最高的酒店。房間大,設施齊全,離加勒古堡15分鐘步行時間。早餐豐富,類型很多。住之前看評論説有在房間裏丟東西的情況,還有點擔心入住的話,因為服務員會在你離開的時候進屋打掃房間,所以錢財和重要的東西一定要隨身攜帶,以免發生不愉快的事情。
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6/8
Risposta dalla struttura: Dear Guest,Thank you very much for dedicating your time to provide feedback on your recent stay at our property. We are genuinely sorry to learn that your experience did not meet your expectations, and we apologize for any inconvenience caused. We take all feedback seriously and have already taken steps to address the specific issues you raised with the relevant departments. Please rest assured that we are committed to improving our services and ensuring that similar issues do not occur for our future guests. Your feedback is invaluable to us as we continuously strive to enhance our guests' experiences.Thank you,Warm regards,Le Grand Team.
Katuolan
Soggiorno: ago 2024
Coppia
18 recensione
4.8/5
Fantastico
Pubblicata: 14 nov 2024
可以看到加勒古堡的海景酒店! 非常喜歡的一家酒店,比起古城裡的酒店規模大更寬敞而且是一線海景,走到古城10分鐘也可以tutu 海景室外泳池是亮點,哪怕躺在那裡發呆也很舒服! 房間在加勒算是大的,雖然有一些年頭但維護的不錯,避免一樓的房間,是在半地下那種…
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Risposta dalla struttura: Dear Guest,We appreciate the time you took to provide feedback on your recent stay at our property. Your positive comments are deeply valued and serve as a significant source of motivation for our team. It is gratifying to learn that your experience with us was both pleasant and comfortable. We eagerly anticipate the opportunity to welcome you back during your future visits to Colombo. Please do not hesitate to contact us if there are any additional measures we can take to enhance your next stay.Thank you for choosing to stay with us.Warm regards,Le Grand Team.
Tangduierguaiguai
Camera Deluxe
Soggiorno: dic 2024
Famiglia
13 recensione
5.0/5
Eccezionale
Pubblicata: 23 gen 2025
位置絕佳,環境、設施、衞生、服務都非常優秀。
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すいかせいじん
Camera doppia Super deluxe
Soggiorno: ott 2024
Solo
15 recensione
4.7/5
Fantastico
Pubblicata: 1 dic 2024
旧市街の入口に位置し、部屋の広さ・設備・スタッフの方のご対応など、文句はありません。 シャワールームに前の宿泊客の忘れ物?が残っていたので清潔度を1ポイント下げました。 朝食もおいしかったです。
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Risposta dalla struttura: Dear Guest,We appreciate the time you took to provide feedback on your recent stay at our property. Your positive comments are deeply valued and serve as a significant source of motivation for our team. It is gratifying to learn that your experience with us was both pleasant and comfortable. We eagerly anticipate the opportunity to welcome you back during your future visits to Colombo. Please do not hesitate to contact us if there are any additional measures we can take to enhance your next stay.Thank you for choosing to stay with us.Warm regards,Granbell Team
Utente ospite
Camera Premium
Soggiorno: dic 2024
Famiglia
5 recensione
4.5/5
Ottimo
Pubblicata: 1 feb 2025
房間很大 地理位置也很好 就在加勒城門處 酒店室外風景非常贊 是一望無際的大海 但是不能下海 沒有沙灘 美中不足的是房間的按摩浴缸是壞的
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