Le Grand Galle

Recensioni su Le Grand Galle

Le Grand Galle

Hilltop Buiding, 30 Park Rd, Galle, Southern Province, 80000, Sri LankaDettagli hotel
Le Grand Galle
Le Grand GalleLe Grand GalleLe Grand Galle
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1 notte

Recensioni degli ospiti

4.2/5
Molto buono
43 recensione
Recensioni verificate
Ubicazione4.2
Strutture e servizi4.2
Servizio4.2
Pulizia4.2
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Tutte le recensioni(43)
Recensioni positive(18)
Recensioni con foto/video(14)
Soggiorno meraviglioso!(8)
Vista meravigliosa(7)
Proprietario simpatico(5)
Posizione conveniente(5)
Recensioni negative(7)
BENJAMIN WILLIAM HANSEN
Soggiorno: ott 2023
Coppia
1 recensione
4.2/5
Molto buono
Pubblicata: 5 ott 2023
We visited during off-season, so there were very few other guests. The first morning we had an unusual "set" breakfast, which was understandable as no buffet was offered when there were so few guests. Water pressure/temperature was unstable and there was a weird pulsating noise in the bathroom. On the positive side, the staff were very nice, friendly, and helpful. It's a lovely estate in absolute terms and stunning in relative terms. Very near the trendy fort area, which is worth a visit. Overall pleased.
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Risposta dalla struttura: Dear Guest,Thank you very much for dedicating your time to provide feedback on your recent stay at our property. We are genuinely sorry to learn that your experience did not meet your expectations, and we apologize for any inconvenience caused. We take all feedback seriously and have already taken steps to address the specific issues you raised with the relevant departments. Please rest assured that we are committed to improving our services and ensuring that similar issues do not occur for our future guests. Your feedback is invaluable to us as we continuously strive to enhance our guests' experiences.Thank you,Warm regards,Le Grand Team.
Door
Soggiorno: mar 2023
Famiglia
2 recensione
5.0/5
Eccezionale
Pubblicata: 1 apr 2023
This hotel was a pleasant surprise. Service was incredible and the scenery is without par in Galle. I highly recommend this hotel for families.
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Risposta dalla struttura: Dear Guest,Thank you very much for dedicating your time to provide feedback on your recent stay at our property. We are genuinely sorry to learn that your experience did not meet your expectations, and we apologize for any inconvenience caused. We take all feedback seriously and have already taken steps to address the specific issues you raised with the relevant departments. Please rest assured that we are committed to improving our services and ensuring that similar issues do not occur for our future guests. Your feedback is invaluable to us as we continuously strive to enhance our guests' experiences.Thank you,Warm regards,Le Grand Team.
Utente ospite
Soggiorno: ago 2023
Famiglia
5 recensione
2.2/5
Pubblicata: 13 ago 2023
The geographical location is very good and the scenery is beautiful, but the service really needs to be improved! The hygiene of the room is really poor. The floor, table, chairs, etc. have not been cleaned for a long time. It is estimated that cleaning the room is just a replacement of bedding, which does not meet this price range. I would like to give a negative review! Ctrip is also very garbage and cannot book two rooms at the same time, but booking one room at a time will immediately double the price of the next order! 携程很垃圾，不能同时定两间，可是一间一间的定房，下一单立马涨价翻两倍！
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Risposta dalla struttura: Dear Guest,Thank you very much for dedicating your time to provide feedback on your recent stay at our property. We are genuinely sorry to learn that your experience did not meet your expectations, and we apologize for any inconvenience caused. We take all feedback seriously and have already taken steps to address the specific issues you raised with the relevant departments. Please rest assured that we are committed to improving our services and ensuring that similar issues do not occur for our future guests. Your feedback is invaluable to us as we continuously strive to enhance our guests' experiences.Thank you,Warm regards,Le Grand Team
Steve Jayes
Soggiorno: ago 2023
Solo
3 recensione
4.7/5
Fantastico
Pubblicata: 8 ago 2023
Hotel is contemporary design just outside the fort area 15m walk great pool overlooking the ocean if it was not so rocky they would have their own beach rooms are very large some with a plunge pool excellent breakfast great choices veg if you prefer the staff are polite and will do anything to help if you like the old colonial style stay in the fort wall's
Traduci
Risposta dalla struttura: Dear Guest,Thank you very much for dedicating your time to provide feedback on your recent stay at our property. We are genuinely sorry to learn that your experience did not meet your expectations, and we apologize for any inconvenience caused. We take all feedback seriously and have already taken steps to address the specific issues you raised with the relevant departments. Please rest assured that we are committed to improving our services and ensuring that similar issues do not occur for our future guests. Your feedback is invaluable to us as we continuously strive to enhance our guests' experiences.Thank you,Warm regards,Le Grand Team.
Achengdebairimeng
Camera doppia Super deluxe
Soggiorno: ott 2024
Solo
88 recensione
5.0/5
Eccezionale
Pubblicata: 1 nov 2024
毫無疑問，這是加勒品質最高的酒店。房間大，設施齊全，離加勒古堡15分鐘步行時間。早餐豐富，類型很多。住之前看評論説有在房間裏丟東西的情況，還有點擔心入住的話，因為服務員會在你離開的時候進屋打掃房間，所以錢財和重要的東西一定要隨身攜帶，以免發生不愉快的事情。
Traduci
6/8
Risposta dalla struttura: Dear Guest,Thank you very much for dedicating your time to provide feedback on your recent stay at our property. We are genuinely sorry to learn that your experience did not meet your expectations, and we apologize for any inconvenience caused. We take all feedback seriously and have already taken steps to address the specific issues you raised with the relevant departments. Please rest assured that we are committed to improving our services and ensuring that similar issues do not occur for our future guests. Your feedback is invaluable to us as we continuously strive to enhance our guests' experiences.Thank you,Warm regards,Le Grand Team.
Katuolan
Soggiorno: set 2024
Coppia
12 recensione
4.8/5
Fantastico
Pubblicata: 14 nov 2024
可以看到加勒古堡的海景酒店！ 非常喜歡的一家酒店，比起古城裡的酒店規模大更寬敞而且是一線海景，走到古城10分鐘也可以tutu 海景室外泳池是亮點，哪怕躺在那裡發呆也很舒服！ 房間在加勒算是大的，雖然有一些年頭但維護的不錯，避免一樓的房間，是在半地下那種…
Traduci
Risposta dalla struttura: Dear Guest,We appreciate the time you took to provide feedback on your recent stay at our property. Your positive comments are deeply valued and serve as a significant source of motivation for our team. It is gratifying to learn that your experience with us was both pleasant and comfortable. We eagerly anticipate the opportunity to welcome you back during your future visits to Colombo. Please do not hesitate to contact us if there are any additional measures we can take to enhance your next stay.Thank you for choosing to stay with us.Warm regards,Le Grand Team.
Linchecheche
Soggiorno: feb 2024
Coppia
22 recensione
4.1/5
Molto buono
Pubblicata: 16 apr 2024
相比於旁邊的燈塔，酒店較新，房間挺大，地理位置更好，離景點更近，雖然叫亞洲酒店但沒幾個亞洲人，餐廳感覺很愜意，臨時升級了房型。超過2晚就有點無聊了
Traduci
Risposta dalla struttura: Dear Guest,Thank you very much for dedicating your time to provide feedback on your recent stay at our property. We are genuinely sorry to learn that your experience did not meet your expectations, and we apologize for any inconvenience caused. We take all feedback seriously and have already taken steps to address the specific issues you raised with the relevant departments. Please rest assured that we are committed to improving our services and ensuring that similar issues do not occur for our future guests. Your feedback is invaluable to us as we continuously strive to enhance our guests' experiences.Thank you,Warm regards,Le Grand Team.
Leileizhoubianyou
Soggiorno: set 2023
Coppia
13 recensione
5.0/5
Eccezionale
Pubblicata: 1 ott 2023
酒店房間很大，偏日式的風格，很棒👍👍，無敵海景，可惜近海不太藍，距離Galle古城堡很近，突突車講講價300盧比一趟，古堡還是值得逛逛
Traduci
Risposta dalla struttura: Dear Guest,Thank you very much for dedicating your time to provide feedback on your recent stay at our property. We are genuinely sorry to learn that your experience did not meet your expectations, and we apologize for any inconvenience caused. We take all feedback seriously and have already taken steps to address the specific issues you raised with the relevant departments. Please rest assured that we are committed to improving our services and ensuring that similar issues do not occur for our future guests. Your feedback is invaluable to us as we continuously strive to enhance our guests' experiences.Thank you,Warm regards,Le Grand Team.
Utente ospite
Soggiorno: set 2023
Viaggio con amici
1 recensione
5.0/5
Eccezionale
Pubblicata: 1 ott 2023
酒店很滿意 景觀很美 食物好吃 服務周到熱情 碰巧遇到來姨媽沒有衞生巾 酒店沒有賣 工作人員幫我借到了一些 感謝他們
Traduci
Risposta dalla struttura: Dear Guest,Thank you very much for dedicating your time to provide feedback on your recent stay at our property. We are genuinely sorry to learn that your experience did not meet your expectations, and we apologize for any inconvenience caused. We take all feedback seriously and have already taken steps to address the specific issues you raised with the relevant departments. Please rest assured that we are committed to improving our services and ensuring that similar issues do not occur for our future guests. Your feedback is invaluable to us as we continuously strive to enhance our guests' experiences.Thank you,Warm regards,Le Grand Team.
Utente ospite
Soggiorno: ott 2023
Viaggio con amici
17 recensione
5.0/5
Eccezionale
Pubblicata: 5 ott 2023
房間裝修風格現代，舒適度很高。服務也很周到，酒店位置就在古城旁邊，隔海相望就看到古堡城牆，風景非常優美。
Traduci
Risposta dalla struttura: Dear Guest,Thank you very much for dedicating your time to provide feedback on your recent stay at our property. We are genuinely sorry to learn that your experience did not meet your expectations, and we apologize for any inconvenience caused. We take all feedback seriously and have already taken steps to address the specific issues you raised with the relevant departments. Please rest assured that we are committed to improving our services and ensuring that similar issues do not occur for our future guests. Your feedback is invaluable to us as we continuously strive to enhance our guests' experiences.Thank you,Warm regards,Le Grand Team.
Nindebeibizhengzailang
Soggiorno: set 2023
Viaggio con amici
21 recensione
5.0/5
Eccezionale
Pubblicata: 4 nov 2023
還不錯，酒店有沙灘，很美的酒店，海景房，乾淨服務好，早飯還可以，水果種類豐富，很出片，適合長期度假入住
Traduci
Risposta dalla struttura: Dear Guest,Thank you very much for dedicating your time to provide feedback on your recent stay at our property. We are genuinely sorry to learn that your experience did not meet your expectations, and we apologize for any inconvenience caused. We take all feedback seriously and have already taken steps to address the specific issues you raised with the relevant departments. Please rest assured that we are committed to improving our services and ensuring that similar issues do not occur for our future guests. Your feedback is invaluable to us as we continuously strive to enhance our guests' experiences.Thank you,Warm regards,Le Grand Team.
Yangxiansenshuo
Soggiorno: giu 2023
Famiglia
8 recensione
5.0/5
Eccezionale
Pubblicata: 3 lug 2023
下午很早到酒店了，有打印攜程的訂單號（英文版），但還是耽誤了好久時間。不過給我們升級了房型：海景房（206房間）。入住體驗還是很棒的。因為前幾晚定的都是偏特色型酒店，最後一晚選擇亞洲休閑看重它是2018年的新酒店，也確實新，沒有失望。 餐飲：兩個餐廳，我們是點餐吃的花費26000盧比，性價比還是很高的。早餐是自助餐廳，小朋友 需要補差價。 位置：距離加勒城堡步行15分鐘，坐tutu車前往的話300-400盧比，還是很方便的。 配套：室外泳池的視線很棒，可以看到海景和屹立的古城，由於屬於風口位置，每晚衹開放到8點。健身房在G層器械種類一般。
Traduci
6/7
Risposta dalla struttura: Dear Guest,Thank you very much for dedicating your time to provide feedback on your recent stay at our property. We are genuinely sorry to learn that your experience did not meet your expectations, and we apologize for any inconvenience caused. We take all feedback seriously and have already taken steps to address the specific issues you raised with the relevant departments. Please rest assured that we are committed to improving our services and ensuring that similar issues do not occur for our future guests. Your feedback is invaluable to us as we continuously strive to enhance our guests' experiences.Thank you,Warm regards,Le Grand Team.
Utente ospite
Soggiorno: nov 2023
Coppia
1 recensione
5.0/5
Eccezionale
Pubblicata: 22 nov 2023
Schöne Hotelanlade. Pool mit Blick auf die Festung sowie auf das Meer. Außerdem gibt es zum Hotel auch noch einen kleinen direkten Zugang zu einer Bucht in der Man dann auch im Meer schwimmen kann wenn man mehr auf Natur und Salzwasser steht. Zimmer geräumig und sauber. Essen kann nicht bewertet werden, da wir vor dem Frühstück schon weiter mussten
Traduci
Risposta dalla struttura: Dear Guest,Thank you very much for dedicating your time to provide feedback on your recent stay at our property. We are genuinely sorry to learn that your experience did not meet your expectations, and we apologize for any inconvenience caused. We take all feedback seriously and have already taken steps to address the specific issues you raised with the relevant departments. Please rest assured that we are committed to improving our services and ensuring that similar issues do not occur for our future guests. Your feedback is invaluable to us as we continuously strive to enhance our guests' experiences.Thank you,Warm regards,Le Grand Team.
Utente ospite
Soggiorno: set 2023
Solo
5 recensione
3.7/5
Pubblicata: 1 ott 2023
チェックイン後すぐ部屋に赤ちゃんヤモリが出たので、部屋を変えてもらいました。 ですが清潔なホテルです。 スリランカで計6泊しましたが、水が良くないのかどのホテルもバスタオルが灰色でしたが唯一このホテルだけは真っ白でした。
Traduci
Risposta dalla struttura: Dear Guest,Thank you very much for dedicating your time to provide feedback on your recent stay at our property. We are genuinely sorry to learn that your experience did not meet your expectations, and we apologize for any inconvenience caused. We take all feedback seriously and have already taken steps to address the specific issues you raised with the relevant departments. Please rest assured that we are committed to improving our services and ensuring that similar issues do not occur for our future guests. Your feedback is invaluable to us as we continuously strive to enhance our guests' experiences.Thank you,Warm regards,Le Grand Team
Utente ospite
Camera Deluxe
Soggiorno: ago 2024
Famiglia
33 recensione
5.0/5
Eccezionale
Pubblicata: 29 ago 2024
房間不錯 可以看到拉克代夫海 離galle fort比較近
Traduci
Risposta dalla struttura: Dear Guest,Thank you very much for dedicating your time to provide feedback on your recent stay at our property. We are genuinely sorry to learn that your experience did not meet your expectations, and we apologize for any inconvenience caused. We take all feedback seriously and have already taken steps to address the specific issues you raised with the relevant departments. Please rest assured that we are committed to improving our services and ensuring that similar issues do not occur for our future guests. Your feedback is invaluable to us as we continuously strive to enhance our guests' experiences.Thank you,Warm regards,Le Grand Team.