Plot 54366 Western Commercial Rd, Gaborone, South-East, BotswanaDettagli hotel
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1 notte
Recensioni degli ospiti
4.2/5
Molto buono
66 recensione
Per garantire l'autenticità delle valutazioni visualizzate, non forniamo semplicemente una media. Al contrario, teniamo in considerazione la credibilità e le date di soggiorno dell'ospite per determinare la valutazione finale.
Recensioni verificate
Ubicazione4.3
Strutture e servizi4.2
Servizio4.2
Pulizia4.3
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Tutte le recensioni(66)
Recensioni positive(47)
Recensioni negative(2)
Sydb
Camera King
Soggiorno: jul. 2024
Famiglia
18 recensione
4.0/5
Molto buono
Pubblicata: 8. jul. 2024
We were met late at night at the airport by a lovely gentleman called Mpho, he was very attentive from start to finish. Check in was smooth with Tebogo and relatively fast.
In the morning breakfast was great, great mix of western and local foods were on display. Staff were very friendly and approachable throughout our stay.
The only slight improvement I would recommend would be having a shower mat as the showers were rather slippery as well as a shower curtain or doors.
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Coleman
Camera King
Soggiorno: maj 2024
Lavoro
34 recensione
5.0/5
Eccezionale
Pubblicata: 22. jun. 2024
The customer service from the airport to hotel was outstanding. I really like the female driver from Hilton. Her demeanor was great her English was better and we got to hotel around 10:45 pm. The room and hospitality was great. I will come back in December
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Jan1
Camera doppia con letti singoli
Soggiorno: jul. 2022
Lavoro
20 recensione
5.0/5
Eccezionale
Pubblicata: 8. jul. 2022
Good location and good service and good food and good cleanliness
Camera accessibile ai disabili (letto a due piazze)
Soggiorno: maj 2024
Famiglia
37 recensione
5.0/5
Eccezionale
Pubblicata: 7. maj 2024
酒店位於核心商務區,地理位置優越,前台辦理入住迅速,此次還享受了延期退房的服務,滿意
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Utente ospite
Camera doppia con letti singoli
Soggiorno: sep. 2024
Lavoro
11 recensione
4.0/5
Molto buono
Pubblicata: 6. sep. 2024
房間空調感應報警器一直響,很糟糕
Traduci
Utente ospite
Camera King
Soggiorno: mar. 2024
Lavoro
10 recensione
5.0/5
Eccezionale
Pubblicata: 17. mar. 2024
非常棒的酒店
Traduci
Dydanto
Soggiorno: aug. 2023
Lavoro
4.0/5
Molto buono
Pubblicata: 3. aug. 2023
Ottimo hotel dagli standard elevati. Camere spaziose e pulite. Posizione ottima. Colazione abbondante per tutti i gusti, sia dolce che salata. Il Wi-Fi è presente in tutta la struttura e funziona bene. Unica nota dolente il servizio del personale al ristorante, lento e distratto.
Risposta dalla struttura: Dear Montelupo Thank you for staying with us and for taking a moment to share your experience. We are happy you had a wonderful stay! Your feedback on the restaurant team is well noted, the feedback does help us improve, we apologise for that. We look forward to welcoming you back. Best Regards, Hilton Garden Inn Gaborone Team
Utente ospite
Soggiorno: dec. 2024
Lavoro
4.0/5
Molto buono
Pubblicata: 23. dec. 2024
I lived in Gabs for 6 years and now that I visit for business I have to stay in hotels. I found the rooms clean and well maintained. The Hilton look and feel. I was warmly greeted at reception. Well informed of everything about the hotel immediately. Housekeeping was helpful and kept the room tidy and clean. It was a good experience. The breakfast is average though. Nothing interesting. Same everyday of the week. It would be nice to have one or two disses which are different everyday to make it more interesting for patrons who stay for a few days.
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guido d
Soggiorno: sep. 2024
Lavoro
4.0/5
Molto buono
Pubblicata: 20. sep. 2024
Spent two weeks. The hotel is OK. It is conveniently located and the service is excellent. Convenient the shuttle service with airport. Rooms are average. Breakfast OK. Drinks could be better. It is extremely repetitive. Gym is very disappointing
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Risposta dalla struttura: Dear Guido Thank you for staying with us and for taking a moment to share your experience. We are happy to hear that the service was excellent, we shared this feedback with the team. We are very sorry we did not exceed your expectations in some areas, this feedback helps us we continually work towards improving guest experience. We look forward to welcoming you back and we hope that your stay will be great! Best Regards, Gotlhe Moloise Front Office Manager
Evelyn W
Soggiorno: maj 2024
Lavoro
5.0/5
Eccezionale
Pubblicata: 30. maj 2024
The rooms were spacious and spotless, with great decor and crisp white bedsheets . The breakfast and lunch buffet was delicious, with a huge variety of options. The staff, chief Rubia, Mr. Sets, Pako, Faith, Imran,Jonathan, Ms. Lebo, Baoga, Stacy were attentive and went out of their way to ensure we had a comfortable stay and conference. Thank you Hilton Garden inn Gaborone
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Risposta dalla struttura: Dear Evelyn Thank you for staying with us and for taking a moment to share your experience. We are happy to hear that you enjoyed your stay and had a great conference experience. We applauded all team members you recognized and mentioned for the excellent service, they were all delighted. We look forward to welcoming you back to another great experience! Best Regards, Gotlhe Moloise Front Office Manager
Trip67612160510
Soggiorno: maj 2024
Lavoro
5.0/5
Eccezionale
Pubblicata: 30. maj 2024
We had a great Diaspora event that was hosted at the Hilton hotel Botswana and Chef Rubia went ahead to prepare Kenyan Authentic Cuisine for everyone. The only thing the Hotel could greatly improve on is lighting at the Pool area for outside events.
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Risposta dalla struttura: Dear Guest Thank you for taking a moment to share your experience. We are happy to hear that Chef Rubia went out of his way to prepare authentic cuisine! The feedback on highlighting is well noted, it will definitely help us as we continually work towards improving guest experience. We look forward to welcoming you back. Best Regards, Gotlhe Moloise Front Office Manager
aimbame79
Soggiorno: mar. 2024
Lavoro
5.0/5
Eccezionale
Pubblicata: 15. mar. 2024
This comfortable Hilton could be anywhere in the US if I didn’t know it was in Botswana. Very on brand, clean, comfortable with friendly staff. Nice breakfast selection, comfortable beds. Stayed here twice and would again. Easy walk to Square Mart and other shops and restaurants.
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Risposta dalla struttura: Dear Aimbame Thank you for staying with us and for taking a moment to share your wonderful experience. We are happy you to hear that you had a great stay! This great feedback will encourage everyone to continue offering excellent service. We look forward to welcoming you back. Best Regards, Gotlhe Moloise Front Office Manager
Utente ospite
Soggiorno: mar. 2024
Lavoro
5.0/5
Eccezionale
Pubblicata: 1. mar. 2024
First visit to Botswana and the hotel staff made me feel at home. The food was absolutely phenomenal. The location great. Close to several nice eateries and shopping. Taxis easy to get. All in all, a wonderful place to stay. I will visit again!
Traduci
Risposta dalla struttura: Dear Harkins Thank you for staying with us and for taking a moment to share your experience. We are happy you had a wonderful stay! This great feedback will encourage the team to continue offering excellent service. We look forward to welcoming you back. Best Regards, Hilton Garden Inn Gaborone Team