Lavande Hotel (Fuzhou Sanfang Qixiang Wuyi North Road)

Recensioni su Lavande Hotel (Fuzhou Sanfang Qixiang Wuyi North Road)

Lavande Hotel (Fuzhou Sanfang Qixiang Wuyi North Road)

No. 3 Shamaojing Lane, Gulou District, Fuzhou, Fujian, ChinaDettagli hotel
Lavande Hotel (Fuzhou Sanfang Qixiang Wuyi North Road)
Lavande Hotel (Fuzhou Sanfang Qixiang Wuyi North Road)Lavande Hotel (Fuzhou Sanfang Qixiang Wuyi North Road)Lavande Hotel (Fuzhou Sanfang Qixiang Wuyi North Road)
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Corrispondenza del prezzo
1 notte

Recensioni degli ospiti

4.7/5
Straordinario
1360 recensione
Recensioni verificate
Ubicazione4.7
Strutture e servizi4.6
Servizio4.6
Pulizia4.8
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Ottimi servizi(211)
Ottima colazione(148)
Ambiente di classe(121)
Reception gentilissima(116)
Parcheggio comodo(41)
Da tornarci(33)
Posizione centrale(18)
Comodo per taxi(13)
Recensioni negative(28)
Utente ospite
Camera Deluxe matrimoniale
Soggiorno: nov 2024
Coppia
14 recensione
4.5/5
Ottimo
Pubblicata: 1 gen 2025
hotel location in the alley,quiet. walk 5minutes will be in main street, calling taxi in the morning/afternoon a little difficult cause there is school nearby so the road closed.But the hotel itself is good, clean. Breakfast is better than expected, food variety Chinese n western.
Traduci
Risposta dalla struttura: Thank you for your recognition of the hotel. We are sorry that we did not receive your 5-point review, which also shows that we still have room for improvement. Your review is the biggest feedback and encouragement for us. Satisfaction is just the starting point, surprise and emotion are our ultimate goals. No matter what your needs are, Xiaoli will do her best to help you. Xiaoli looks forward to your next stay~
WH
Camera doppia business naturale pura
Soggiorno: ott 2024
Famiglia
9 recensione
4.0/5
Molto buono
Pubblicata: 24 nov 2024
It is located just behind M17 Cultural Square so meals are readily available and choices are aplenty. It's walkable to Sanfang Qixiang and West Lake. Check-in and check-out is a breeze.
Traduci
Risposta dalla struttura: Youth is accompanied by dreams, poetic and picturesque, like a song and a melody. Chasing the faint light of dreams, even if the ahead is full of thorns, we must still press on in the rain and wind, never giving up! We have always been striving to provide high-quality,, and cozy services to every guest.
Utente anonimo
Camera doppia business naturale pura
Soggiorno: nov 2024
Prenotato per altri
21 recensione
5.0/5
Eccezionale
Pubblicata: 21 gen 2025
Had book it for my parents and they say comfortable and enjoy
Traduci
Risposta dalla struttura: 感謝您的好評,得到您的認可是我們最大的榮幸,同時也給我們巨大的動力,讓我們在今後的服務中不斷提升,期待您的再次光臨,我們將竭誠為您服務!
Guest User
Camera Deluxe matrimoniale
Soggiorno: dic 2024
Coppia
6 recensione
5.0/5
Eccezionale
Pubblicata: 5 gen 2025
The hotel looks abit dull on the outside but on the inside the hotel looks nicely renovated. The receptionist lady that checked us in was very friendly. She gave us a free room upgrade 🥳🙌🏽 we are very grateful for her!!! Didn’t stay long to explore the hotel facilities but the room itself was clean and had many high tech features. Highly recommend!
Traduci
Risposta dalla struttura: 親愛的朋友:您好!謝謝閣下的滿分點評,您的支持與鼓勵,是我們前進的最大動力。麗楓酒店以不斷的為客人營造温馨舒適的居住環境而努力,以最高的性價比滿足不同賓客的要求。小麗期待您的再次光臨!
Yang
Camera Deluxe matrimoniale
Soggiorno: dic 2024
Coppia
1 recensione
4.7/5
Fantastico
Pubblicata: 13 gen 2025
Clean and comfortable hotel. Note the hotel does not have a mini fridge and safe.
Traduci
Risposta dalla struttura: 尊敬的客人, 非常感謝您的寶貴反饋!我們深感榮幸能夠得到您的認可和推薦。閲讀到您對房間清潔、窗簾電動控制、浴室水量、聯動音樂以及床墊枕頭的舒適度,以及早餐和服務的滿意評價,我們倍感欣慰。 您的滿意是我們不斷努力的方向。我們很高興知道您在享受我們酒店設施的同時,也感受到了家的温馨。您的每一句好評都是對我們工作的最大鼓勵。 再次感謝您的支持與信任,我們承諾將繼續提供優質的服務,確保每一位入住的客人都能擁有愉快的體驗。期待您的再次光臨,我們將竭誠為您服務,再次為您帶來美好的住宿體驗。
Chayue
Camera doppia business naturale pura
Soggiorno: ott 2024
Viaggio con amici
10 recensione
4.2/5
Molto buono
Pubblicata: 16 gen 2025
I absolutely love my stay here. Good amenities and clean rooms. Easy access to places of interest. Love the laundry room and breakfast
Traduci
Risposta dalla struttura: 感謝小主對酒店的認可,沒能得到您的5分好評,我們很是遺憾 ,同時也説明我們還有提升的空間,您的點評就是給我們最大的回饋和鼓勵啦~滿意衹是起點,驚喜和感動才是我們的最終目標,不管您有任何需求,小麗都會盡全力幫您,小麗期待您的再一次入住哦~
Sylviaa
Camera Deluxe matrimoniale
Soggiorno: set 2024
Solo
2 recensione
5.0/5
Eccezionale
Pubblicata: 4 nov 2024
Everything was really good and clean! As a solo traveller I feel safe staying in this hotel and it's pretty near San fang qi xiang (5 minutes drive). It's modern, clean and nice. Would recommend
Traduci
Risposta dalla struttura: Xiaoli read your comment very carefully,thank you for your recognition and support to us, we will definitely work harder to make better service.
Wei
Camera Deluxe (2 letti)
Soggiorno: set 2024
Altro
9 recensione
2.2/5
Pubblicata: 1 nov 2024
The hotel was good, clean and modern. Location and breakfast were very good. The walls are unfortunately very THIN. I can hear my neighbours talking, using the bathroom, watching TV. If you're unlucky like we were to have bad neighbours, then it is VERY disturbing. We made a complaint to the front desk but they did not help us at all, they just said, we have taken your feedback.
Traduci
Risposta dalla struttura: Dear guest, thank you for choosing Fuzhou Lifeng Hotel. We deeply apologize for the unpleasant experience you have had. The hotel management attaches great importance to the issue you mentioned and has upgraded the soundproofing cotton in the guest rooms. We hope to bring you a different experience next time and look forward to your next visit and five-star review.
Wei
Camera Deluxe matrimoniale
Soggiorno: set 2024
Altro
9 recensione
3.5/5
Pubblicata: 31 ott 2024
The hotel is a very new and modern hotel that is clean and comfortable. The amenities are good. However, the rooms are rather small. The breakfast buffet was nice too. However I would say the other guests were quite rude. We also ran out of seats to eat breakfast at in the morning. My main problem with the hotels however is that the walls are too thin, if you're lucky you won't have a problem, but during the week I stayed here, the guests next door were VERY LOUD and disruptive. They had their TV on loudly past 1am and were talking loudly constantly. I spoke to the reception and asked them to help me with this issue, they only said they would take this feedback. Nothing was done unfortunately. Overral it should have been a good experience, but our stay was unfortunately ruined by bad neighbours and thin walls.
Traduci
Risposta dalla struttura: Dear Guest, Hello! Thank you very much for your stay. It is guests like you who continuously care for and urge us to improve, which us identify issues in our work and make constant progress. From your review, we are sorry to see that this stay did not meet your expectations. We have been hard to resolve the issues you raised, and we apologize for any inconvenience caused. The hotel management takes this matter very seriously, and has conducted a thorough investigation and rectification. Your understanding and support are a great encouragement to our work! We sincerely look forward to your next visit!
Utente ospite
Camera Deluxe matrimoniale
Soggiorno: feb 2025
Coppia
8 recensione
3.3/5
Pubblicata: 19 mar 2025
前台態度很差 阿姨還沒退房就開始打掃房間 自説自話 出去了一趟回來房間已經打掃好了 東西全扔了 萬一吃的我還要吃呢? 房間隔音也很差 隔壁就是配電間 電視機不能投屏 一百個無語對這家酒店
Traduci
Risposta dalla struttura: 親愛的客人,首先,非常感謝您對我們酒店的寶貴反饋。我們真心感謝您選擇入住我們的酒店,並且願意分享您的體驗。聽到您的不滿,我們深感抱歉,這絕對不是我們希望您在酒店體驗中遇到的情況。關於您提到的前台服務問題,我們深感遺憾。我們承認,阿姨在您未退房時就開始打掃房間,並且沒有事先與您溝通,這是我們的失誤。我們對此表示誠摯的歉意。我們深知這給您帶來了不便。至於房間隔音問題,我們也很抱歉。隔壁配電間的噪音確實影響了您的休息質量,這是我們沒有考慮到的問題。同時,電視機無法投屏也給您帶來了不便,對此我們同樣深感抱歉。為了改善這些問題,我們已經採取了以下措施:1. 加強前台服務培訓,確保每位員工都能提供更加周到和尊重客户私隱的服務。2. 在打掃房間前,我們會提前與客人溝通,確保在不打擾到您的情況下進行清潔工作。3. 我們已經對房間隔音進行了檢查,並計劃進行必要的隔音改造,以減少外部噪音的幹擾。4. 對於電視機的問題,我們已經向上反饋情況。我們希望這些整改措施能夠讓您感到滿意。再次感謝您的反饋,您的滿意是我們不斷進步的動力。我們期待有機會再次為您服務,並讓您享受到更加舒適的住宿體驗。祝您生活愉快!
Utente ospite
Camera Deluxe matrimoniale
Soggiorno: feb 2025
Famiglia
12 recensione
4.2/5
Molto buono
Pubblicata: 2 mar 2025
首先酒店環境,衞生,地理位置優越,這是不可否認的,不管是酒店大堂房間簡約大氣,乾淨整潔,空間也大。早餐餐廳也不錯,吃得東西也可以,還有個健身房。但是!這麼悶熱的南風天,20幾度,前台把總空調都給關了,熱了一個晚上沒睡覺,帶着孩子,別提多難熬!隔天吃飯的時候在餐廳才知道,原來好多人反應這個問題,但是就是不開空調。住了這麼多年酒店,真是第一次見。前台補償了早餐券,但是熱了一個晚上沒休息好,還是趕緊一大早退房走了,換酒店。 不開空調!!不開空調!!不開空調!!再見
Traduci
Risposta dalla struttura: 親愛的客人,首先,非常感謝您對我們酒店的寶貴反饋。您的滿意和不滿都是我們前進的動力,我們真心感謝您選擇我們的酒店,並願意與我們分享您的體驗。對於您在晚上因空調問題而感到不適的經歷,我們深感抱歉。這絕對不是我們希望您在酒店體驗中遇到的情況。我們承認,這是我們的疏忽,沒有及時調整好空調系統,讓您和您的孩子遭受了不便,對此我們深感愧疚。關於空調問題,我們瞭解到並非個別現象,這反映出我們在服務上的不足。為了解決這個問題,我們已經採取了以下措施:1. 立即對空調系統進行了全面檢查和維修,確保所有房間空調都能正常工作。2. 加強了酒店的服務培訓,確保在天氣變化時能夠及時調整空調設定,為客人提供舒適的住宿環境。3. 我們也會加強管理,防止類似問題再次發生。對於您的不便,我們深感抱歉,並希望您能接受我們誠摯的歉意。我們理解您的選擇,也感謝您在困難情況下仍能保持耐心。希望您能給我們一個機會,再次體驗我們酒店的優質服務。我們在未來一定會更加註重細節,確保每位客人都能享受到舒適的住宿體驗。再次為給您帶來的不便表示歉意,並期待您的再次光臨。祝您和家人一切安好。
Zhuifengshaonianlengxiaoxing
Camera doppia Business
Soggiorno: feb 2025
Solo
1 recensione
5.0/5
Eccezionale
Pubblicata: 12 mar 2025
房間非常滿意,平潭島回來,晚上十點左右入住,前台妹妹很熱情的幫我升了套房,意外之喜,非常開心,房間很大,熱水也很及時,酒店去三坊七巷也很方便。酒店是新開業的,各種設施設備都很新,非常滿意。
Traduci
Risposta dalla struttura: 親愛的客人,首先,非常感謝您對我們酒店的寶貴評價和信任。您的滿意是我們最大的動力和驕傲。從您的文字中,我們感受到了您在平潭島之旅中的美好回憶,以及我們酒店服務帶給您的愉悦體驗。得知您晚上十點左右入住時,前台妹妹的熱情接待和為您升級至套房的細心安排,讓我們倍感欣慰。您的意外之喜和開心,正是我們服務的初衷——讓每一位客人都能感受到家的温馨和舒適。房間寬敞、熱水及時,以及酒店便捷的交通位置,都得到了您的認可,這讓我們倍感榮幸。作為新開業酒店,我們深知設施設備的新穎和便利性對您的重要性,您的滿意是對我們最大的肯定。再次感謝您的支持與鼓勵,我們會繼續努力,不斷提升服務質量,為您提供更加優質的服務。期待您的再次光臨,願您在未來的日子裏,每一次入住都能感受到我們的誠意和關懷。祝您生活愉快,期待與您再次相聚!
MingkeKOSS
Camera per famiglie
Soggiorno: feb 2025
Viaggio con amici
2 recensione
5.0/5
Eccezionale
Pubblicata: 9 mar 2025
最喜歡酒店的外觀,比我想象的好 雖然跟景點不是很近,但也不是很遠,打車很方便,離地鐵站六百多米(雖然我沒坐過) 房間很寬敞但沒有拍照,要是家庭房的雙人床再大一點就更好了
Traduci
Risposta dalla struttura: 親愛的客人,首先,非常感謝您對我們酒店的寶貴反饋!您的滿意和意見對我們來説都非常重要,真的非常感謝您抽出寶貴時間來分享您的體驗。關於您提到的房間寬敞但雙人床尺寸的問題,我們深感抱歉。這確實是我們服務中的一個不足之處。我們瞭解到,對於家庭房來説,床的舒適度和空間是客人非常關注的點。對此,我們深感歉意。請您放心,我們非常重視您的體驗。再次感謝您的寶貴意見,我們會不斷努力,為您提供更加優質的服務。期待您的再次光臨,我們定當竭誠為您服務!
Utente ospite
Camera doppia Business
Soggiorno: feb 2025
Lavoro
6 recensione
5.0/5
Eccezionale
Pubblicata: 9 mar 2025
這次的入住體驗很滿意,前台的服務態度好,員工始終保持着親切的微笑,給人留下深刻的印象。酒店的位置也非常方便,交通便利,出行無壓力。房間也乾淨整潔 ,生活用品一應俱全。
Traduci
Risposta dalla struttura: 尊敬的客人,非常感謝您的寶貴評價!我們深感榮幸能夠得到您的認可,您的滿意是我們最大的動力。聽到您稱讚我們的環境乾淨舒適,地理位置便利為您帶來了愉悦的體驗,我們倍感欣慰。同時,前台接待微笑服務能夠得到您的熱情讚揚,也讓我們倍感自豪。您的每一句好評都是對我們工作的肯定,我們會繼續努力,保持一貫的高標準服務,讓每一位入住的客人都能感受到家的温馨。再次感謝您的支持與信任,期待您的再次光臨,我們將竭誠為您服務,再次為您帶來美好的住宿體驗。
Utente ospite
Camera Deluxe matrimoniale
Soggiorno: gen 2025
Famiglia
6 recensione
2.7/5
Pubblicata: 11 feb 2025
酒店房間又熱又悶,氣都透不過來!空調關了還是有暖氣,叫了前台説房間空調沒辦法調,還説別人都沒有講起的,呵呵了,衹能一個晚上都是開着窗户開着窗簾睡覺!夜裡小孩子拉了一泡屎馬桶居然堵住了!什麼垃圾馬桶……前台説秩序部9點多才上班,我們得等到9點多通馬桶!隔音根本沒有!旁邊走廊上一丁點聲音都可以聽到!!!根本沒法睡!!房間有點小,一進房間時看到床單上有黑色的印子,保潔也馬上過來更換了,有時候不注意我也能理解!衹不過下次來福州不會考慮這家酒店了!!
Traduci
Risposta dalla struttura: 親愛的客人您好!給您帶來不愉快的入住體驗,我們深表遺憾。酒店的空調是單行模式的中央空調,冬天採取的是制暖模式。對於設備問題,真心的向您道歉,我們一定會加強設備設施的檢查維護,定期檢修,杜絕發生類似的事情。安排人員加強各個樓層的巡查,做好温馨提示,確保入住環境的安靜,管理人員也會加強對衞生和床品的監督。再次向您表示由衷的歉意,祝您新的一年萬事順遂!