Narada Resort & Spa，Shoukai, Fuzhou.

This is the our first visit to Fuzhou. I traveled with my husband and my mum. I booked 4 different hotels for a total of 9 nights in Fuzhou. Narada is the second hotel. We stayed for two nights at the private hot spring wing. Was given free upgrade upon checking in. We were then driven to our rooms by the lovely front desk lady, Xiao Li (前台小李). She is very professional, super helpful as the moment we got out of the cab, she carried all our baggages. Throughout our trip, she is always there to answer all our questions and is very warm and personable. The next morning, we then called the front desk for the buggy to pick us up to the main hotel side for breakfast. The spread is very good with both Chinese and Western cuisine. The chefs are very nice and approachable. I want to take this chance to thank the restaurant waitress, Chen Hong (陈虹). Every morning we were greeted by her superb service. She shared with us about the culture, food and places to go in Fuzhou. She really go out of the way to make us feel welcomed. Checking out was a breeze too. We just called the front desk and leave our keys in the room and head off. We then made our way to next hotel nearer to the city centre. We were shocked by the condition as the surroundings and the exterior of the hotel looked so rundown and dirty. We then decide to go back to Narada. We were again served by Xiao Li (前台小李). The moment she saw us, she immediately came to us asking if there’s anything she can help us with. We told her about our horrific encounter at the other hotel and she helped us arrange for 2 rooms at the main hotel side. She even brought us up to see the rooms before committing the stay. We also met Chen Hong (陈虹) while waiting for the rooms, she was empathic and recommended other local places and events. We were so impressed by the rooms, the hospitality and the impeccable service by Xiao Li (前台小李) and Chen Hong (西餐厅陈虹) that we decided not to move in to the city centre and stayed here for 7 more nights before our flight back to Singapore. Big thumbs up to Narada Resort & Spa, Shoukai, Fuzhou. The people there are truly amazing. Thank you very much!

酒店環境優雅，温泉池設計別緻，泡在温暖的泉水中，身心都得到了極大的放鬆。工作人員服務熱情周到，房間乾淨舒適，設施齊全。特別值得一提的是，餐廳的美食讓我驚艷不已，工作人員陳虹服務非常到位。無論是地道的本地特色菜還是精緻的西餐，每一道都色香味俱全，讓人回味無窮。無論是短暫的週末 getaway 還是長假期，這裏都是絕佳的選擇，強烈推薦！

完全沒有服務的一家酒店。一個有親子房的酒店，沒有準備小童床圍欄。提前致電前台，前台一副很理所當然的樣子：對啊，我們是温泉酒店，不是親子酒店，沒有床圍欄。好吧，既然沒有那我就自己帶。我帶着孩子先打車去了酒店。下車，我一個人拖着一個小行李箱，帶着一個床圍欄，一個包，拖着三歲大的孩子。門口保安看見了，沒有幫忙，自顧自聊天。入住辦理前台沒有告知出停車場需要掃碼，我們第一次出門停車一個半小時。收費十五。再來，昨天福州夜裡温度11度，房間一直保持24.5的温度。非常悶熱。況且我七點之後沒有再泡澡了。和前台反饋，空調開不了，衹能提供冷風機。冷風機沒什麼用。熱的不行。孩子十點半睡了。翻來覆去睡不好。凌晨三點徹底醒了。不睡了。問酒店有沒有更涼快房間或者有沒房間有空調，就一句話，沒有。孩子根本睡不了，我衹能這時候退房了。要不是自己是本地人，這個點還能回家，我得帶着三歲孩子硬抗一個晚上。帶着孩子出去不同城市旅行，大小酒店也都住過。真的是我體驗過最糟糕的一次。會回頭看酒店評論，其實不止一個人反饋過房間悶熱問題。福州這天氣，有時候一天過四季，這麼熱，酒店也沒有重視。除了新，離市區近，環境還可以。其他沒什麼優點。以後不會再來了

這次入住體驗超棒！酒店設施設備很新，床品柔軟舒適，泡池出水流暢。小章服務熱情周到，辦理入住耐心解答問題。環境更是沒得説，房間乾淨整潔，周邊也很安靜。早餐種類豐富，營養均衡。下次來還住這兒，必須好評！

設施：非常新非常全 衞生：乾淨衞生整潔 環境：非常幽靜，像花園 服務：熱情周到 酒店大門口離4號線地鐵非常近，裏面有獨立的温泉，住客去遊玩有優惠。訂的房間是自帶温泉的房間，在酒店旁邊的温泉房區裏，坐酒店接駁車可以到，走路也可以從酒店裡麪穿過茉莉泉温泉館到達。房間的温泉自己控制水量，熱水冷水，非常方便。酒店早餐非常豐富，單獨列出了福州特色的餐飲，這在其他酒店早餐裏很少見，做的味道不錯，比外面老字號的店裡做的還要好。旁邊有個山可以健步走。

房間挺大挺乾淨的，陳設物品看起來都很新，有歡迎水果，孩子們一進房間就開心壞了，最愛住酒店了，所以可為他們特意挑選了相對住起來舒服的酒店，位置有點偏，出門來回需要打車，旁邊有個温泉館，時間充足也可以去玩玩，離高鐵站也很近，十幾分鍾車程，住了兩晚，除了熱了點，其他都挺好的，有機會會再住