Hotel in zona Jackson Street Bridge, Fulton County

Used this hotel as a base to explore Atlanta and locations further out in North Georgia. I was travelling alone so tended to spend a lot of time in the room of an evening. I would say it was a fairly average experience and things were fine but I had expected a little more from the Sheraton brand. Photographs of communal areas like bars, restaurants and pool look far better online than they do in real life. Simply put, the hotel looks a lot nicer in pictures. My room had a slightly stale smell but the biggest issue I had with the aircon/heater. I couldn't change the temperature because it was broken and it couldn't seem to be fixed. Sadly that meant it was never quite right, either too cold or too hot and I had an engineer visit the room two or three times. One night, the mental cover panel hadn't been reattached properly and fell off in the night - unsurprisingly giving me an almighty scare! I don't remember being offered a new room (I *could* be wrong about that) and I don't particularly remember the desk staff being keen to help and get the issues sorted. In fact, they didn't seem delighted whenever anyone went to speak to them. Almost like the front desk was just part of their day job and they were juggling several other things - so probably not their fault. That did change in the evening when they seemed to have friends visiting in the lobby - music playing from phones and loud conversations. This didn't massively bother me, but I could see it being intimidating for someone looking to visit the front desk. Location was close enough to the tourist district (Centenntial Park, World of Coca-Cola etc) to walk but the area around the hotel feels a little run down. I'm never one complain about situations that can't be helped, but I think this hotel may be local to a homeless shelter and that meant quite a few people pitching very near the hotel. I don't think there was one occasion coming to and from the hotel on foot when I wasn't approached for money/food etc. One of these times was slightly nervy as the man became quite insistent and aggressive when I said I couldn't help. Generally, and this may be just me not feeling confident and knowing the area, I don't always feel ”safe” walking back to the hotel after dark. That may just be me! Lots of food options nearby though, so well located for that. Had a rental car and the parking facilities are good. All in all, it was fine but I've stayed at far nicer Sharatons and the pictures available perhaps offer a higher impression than the reality. With a little more effort and sharpening up service, customers would feel much more welcome. The aircon and heater issue was a frustration and I didn't really feel like it was taken very seriously. I personally wouldn't stay again as I like to spend time at my hotel but it was certainly a cheaper option than other hotels in the area, so it would be good for someone using it purely as a base looking for value for money.

Beautiful hotel in a great location. Loads of amenities are available, food is on point, and service is top-notch. Would definitely consider this my go-to Atlanta hotel of choice.

Questo hotel si trova nel cuore della città di Atlanta. È sicuramente una posizione fantastica, se stai cercando di godere di te stesso nel centro. Parcheggio valet è stato fantastico quando sono arrivato. In hotel siamo super puliti e il colazione è stato fantastico. Raccomando molto questo hotel se si sta soggiornando nella zona centrale.

Le persone del desk erano grandi! Ma ho lasciato il non disturbare la pendenza sulla mia porta prima di uscire e quando sono tornato era dentro la mia stanza. Non volevo che la custodia venisse. Come una sola donna che viaggia, avevo fatto parte della stanza che sarebbe stata una situazione inconfortabile e potenzialmente insicuro. Le foto sono state prese prima di controllare (io cerco sempre di pulire la spazzatura e di consolidare le tute sporche per rendere più facile la pulizia).

Our stay was very comfortable, the hotel is absolutely beautiful! The service was ok, as some of the staff were not very welcoming. Those standing at the door (the first face visitors see) stand in a staunch, serious manner, and do not even offer a greeting, smile, nod, nothing. You are not even acknowledged. I guess it depends on who you are. The front desk workers were always pleasant and attended to questions/ requests with a smile. My family and I enjoyed the food at the Nest restaurant, as we ate there several times during our stay. Overall, we enjoyed Signia by Hilton. The only thing I didn’t appreciate was being made to feel that we were not welcomed.

This hotel was great! It was located in a good,safe part of town with lots nearby. We ate at Wheelhouse Craft Pub & Kitchen, which was great. Ron at the front desk was awesome! When we walked in he greeted us and asked for the last name. He remembered my first name just from seeing the reservation come through. He was so friendly and helpful throughout our stay. The free breakfast was really, really good! I have paid for breakfast not as good as theirs. Recommended for sure! We usually stay with Hilton hotels but we might be switching brands after this stay!

Uso questo come uno dei miei principali residenze a casa quando viaggi per affari in ATL. E 'pulito, il personale è sorprendente, professionale, amichevole e utile. Questa settimana era molto occupata, molto più che mai, ma il personale che si salutava al divano ogni giorno era piacevole e accogliente. Il livello sonoro, anche se al suolo era alto, era muffolato dal momento che sono entrato nella mia stanza, così ho potuto lavorare, dormire e godere del mio soggiorno per la settimana. Una sera ho avuto servizio in camera, il servizio e il cibo erano buoni. Sarebbe bello se ci fossero altri posti dove mangiare a piedi, ma ci sono molte opzioni solo poche miglia a piedi della strada, non così male.

I didn’t read the reviews as I ended up in Atlanta unexpectedly after good old Southwest cancelled my Austin flight & Atlanta was my only option to get back home. I’m glad I didn’t anyway because I probably wouldn’t have booked it but I have nothing but good things to say about my 1 night stay. The neighbourhood probably isn’t the best but I wasn’t here to sightsee The shuttle came quickly & the journey from the airport took less than 10 mins The hotel was bright and clean & the lady on reception was very friendly & welcoming. She acknowledged my IHG platinum status & I was checked in very quickly I had room 616. It was spotlessly clean, modern & comfortable with all the hoped for amenities. Fridge, hair dryer, microwave, coffee maker, iron etc. It was also quiet & the air conditioning unit was good as I like a cold room. Clean bathroom with a great shower. Breakfast this morning was also excellent. Bacon, eggs, muffins, pancake machines, juices. They also have free coffee & tea available all day. Didn’t use pool as it’s chilly but it looked clean The lady at reception this morning let me keep my room a few hours longer & was also really lovely. Everyone I encountered smoked & said good morning. As a lone British female stranded in Atlanta I felt safe, comfortable & welcome & I would happily stay again should the need arise Ps I didn’t see any homeless people sleeping in the lobby?!

호텔 직원이 너무 친절하여 만나는 사람마다 다들 인사하며 안부를 묻습니다. 다만 아침 식사 메뉴가 한정되어 있어 오랫동안 머무르는 손님은 조식이 지겨울 수가 있네요. 맛은 좋아요

Great location and a gorgeous property conveniently located on the outskirts of Atlanta… with easy access to the Perimeter Mall. From the friendly valet greetings and courteous reception staff (Kelly S.) everything was perfect during our stay. Compliments to the housekeeping staff… our room and the entire property is spotless. Great bar, super breakfast buffet and friendly staff… all for an unbelievably low price point. 5 Stars!!!