Hotel in zona Crossroads Church South Fulton, Fulton County

I didn’t read the reviews as I ended up in Atlanta unexpectedly after good old Southwest cancelled my Austin flight & Atlanta was my only option to get back home. I’m glad I didn’t anyway because I probably wouldn’t have booked it but I have nothing but good things to say about my 1 night stay. The neighbourhood probably isn’t the best but I wasn’t here to sightsee The shuttle came quickly & the journey from the airport took less than 10 mins The hotel was bright and clean & the lady on reception was very friendly & welcoming. She acknowledged my IHG platinum status & I was checked in very quickly I had room 616. It was spotlessly clean, modern & comfortable with all the hoped for amenities. Fridge, hair dryer, microwave, coffee maker, iron etc. It was also quiet & the air conditioning unit was good as I like a cold room. Clean bathroom with a great shower. Breakfast this morning was also excellent. Bacon, eggs, muffins, pancake machines, juices. They also have free coffee & tea available all day. Didn’t use pool as it’s chilly but it looked clean The lady at reception this morning let me keep my room a few hours longer & was also really lovely. Everyone I encountered smoked & said good morning. As a lone British female stranded in Atlanta I felt safe, comfortable & welcome & I would happily stay again should the need arise Ps I didn’t see any homeless people sleeping in the lobby?!

Used this hotel as a base to explore Atlanta and locations further out in North Georgia. I was travelling alone so tended to spend a lot of time in the room of an evening. I would say it was a fairly average experience and things were fine but I had expected a little more from the Sheraton brand. Photographs of communal areas like bars, restaurants and pool look far better online than they do in real life. Simply put, the hotel looks a lot nicer in pictures. My room had a slightly stale smell but the biggest issue I had with the aircon/heater. I couldn't change the temperature because it was broken and it couldn't seem to be fixed. Sadly that meant it was never quite right, either too cold or too hot and I had an engineer visit the room two or three times. One night, the mental cover panel hadn't been reattached properly and fell off in the night - unsurprisingly giving me an almighty scare! I don't remember being offered a new room (I *could* be wrong about that) and I don't particularly remember the desk staff being keen to help and get the issues sorted. In fact, they didn't seem delighted whenever anyone went to speak to them. Almost like the front desk was just part of their day job and they were juggling several other things - so probably not their fault. That did change in the evening when they seemed to have friends visiting in the lobby - music playing from phones and loud conversations. This didn't massively bother me, but I could see it being intimidating for someone looking to visit the front desk. Location was close enough to the tourist district (Centenntial Park, World of Coca-Cola etc) to walk but the area around the hotel feels a little run down. I'm never one complain about situations that can't be helped, but I think this hotel may be local to a homeless shelter and that meant quite a few people pitching very near the hotel. I don't think there was one occasion coming to and from the hotel on foot when I wasn't approached for money/food etc. One of these times was slightly nervy as the man became quite insistent and aggressive when I said I couldn't help. Generally, and this may be just me not feeling confident and knowing the area, I don't always feel ”safe” walking back to the hotel after dark. That may just be me! Lots of food options nearby though, so well located for that. Had a rental car and the parking facilities are good. All in all, it was fine but I've stayed at far nicer Sharatons and the pictures available perhaps offer a higher impression than the reality. With a little more effort and sharpening up service, customers would feel much more welcome. The aircon and heater issue was a frustration and I didn't really feel like it was taken very seriously. I personally wouldn't stay again as I like to spend time at my hotel but it was certainly a cheaper option than other hotels in the area, so it would be good for someone using it purely as a base looking for value for money.

Beautiful hotel in a great location. Loads of amenities are available, food is on point, and service is top-notch. Would definitely consider this my go-to Atlanta hotel of choice.

Le persone del desk erano grandi! Ma ho lasciato il non disturbare la pendenza sulla mia porta prima di uscire e quando sono tornato era dentro la mia stanza. Non volevo che la custodia venisse. Come una sola donna che viaggia, avevo fatto parte della stanza che sarebbe stata una situazione inconfortabile e potenzialmente insicuro. Le foto sono state prese prima di controllare (io cerco sempre di pulire la spazzatura e di consolidare le tute sporche per rendere più facile la pulizia).

Il rapporto prezzo non è alto, l'hotel è prezioso, è meglio vivere in un hotel a cinque stelle più lontano, perché Atlanta può usare il telaio della città, quindi è molto conveniente vivere ovunque.Il servizio dell'hotel è buono, l'aria condizionata della camera degli amici è rotta e il modello della camera è stato aggiornato direttamente

This hotel was great! It was located in a good,safe part of town with lots nearby. We ate at Wheelhouse Craft Pub & Kitchen, which was great. Ron at the front desk was awesome! When we walked in he greeted us and asked for the last name. He remembered my first name just from seeing the reservation come through. He was so friendly and helpful throughout our stay. The free breakfast was really, really good! I have paid for breakfast not as good as theirs. Recommended for sure! We usually stay with Hilton hotels but we might be switching brands after this stay!

E'molto buono, e'troppo forte, e' evidente che il piano e' troppo grande.

Hotel is in great condition and is very well run with excellent customer service. Lamin, the gentleman who helped us with our bags to the room, is helpful, personable and a great ambassador for the company. The front desk associate greeted us warmly and recognized our Bonvoy status and we received access to the concierge lounge. The lounge had a terrific buffet breakfast and the male and female staff persons there were very personable and service-oriented. Our hotel room was spotless and everything was in good working order. Bed and furnishings were very comfortable, water pressure was good and there was plenty of lighting in the room. Hotel is in a nice area. It is a little confusing finding the entrance when driving so look out for the directional signs as you approach the mall area. My only recommendation would be to upgrade the dinner menu in the hotel restaurant to include more options.

Uso questo come uno dei miei principali residenze a casa quando viaggi per affari in ATL. E 'pulito, il personale è sorprendente, professionale, amichevole e utile. Questa settimana era molto occupata, molto più che mai, ma il personale che si salutava al divano ogni giorno era piacevole e accogliente. Il livello sonoro, anche se al suolo era alto, era muffolato dal momento che sono entrato nella mia stanza, così ho potuto lavorare, dormire e godere del mio soggiorno per la settimana. Una sera ho avuto servizio in camera, il servizio e il cibo erano buoni. Sarebbe bello se ci fossero altri posti dove mangiare a piedi, ma ci sono molte opzioni solo poche miglia a piedi della strada, non così male.

La costruzione della strada era terribile. Era piena per la sera. Quando sono arrivato lì, hanno detto che la mia prenotazione era per il prossimo fine settimana? Ho fatto una copia del messaggio che ho ricevuto. Poi ha detto solo una stanza. Ho avuto due. Finalmente ha trovato la mia e finalmente ha trovato mia nipote in suo nome?Ma ho pagato per entrambe le camere sulla mia carta di credito???