Recensioni su Highland Resort Hotel & Spa

Risposta dalla struttura: Thank you very much for staying with us and for sharing your valuable feedback.We appreciate your comments regarding your stay and your understanding about the renovation on the 4th floor. We apologize for any inconvenience caused by not being able to change your room to a higher floor.Please kindly note that the reservation plan you selected does not allow for room type or floor selection in advance, and therefore we are unable to accept floor-specific requests, including for the 7th, 8th, or 9th floors depending the situation on the day. Thank you again for your understanding. We hope to have another opportunity to welcome you and provide a better experience in the future.Highland Resort Hotel & Spa

Risposta dalla struttura: Thank you very much for taking the time to share your kind feedback. We are delighted to hear that our team’s hospitality, the Fuji-Q One-Day　Pass discounts, and our onsen all contributed to an enjoyable stay. Your warm recommendation is truly appreciated.We look forward to the pleasure of welcoming you back to our hotel in the near future.Highland Resort Hotel & Spa

Risposta dalla struttura: Thank you very much for staying with us and for taking the time to share your positive feedback. We are delighted to hear that you enjoyed the convenient location next to the amusement park, the beautiful view of Mt. Fuji, as well as our onsen and breakfast. Your kind words encourage us to continue providing excellent service. We look forward to welcoming you back for another wonderful stay in the future!Highland Resort Hotel & Spa

Risposta dalla struttura: Thank you for your kind feedback.We are delighted to hear that you enjoyed the magnificent Mt. Fuji view from your room, and that waking up to such a breathtaking scenery became the highlight of your trip.Your satisfaction is our greatest motivation. We look forward to welcoming you back on your next visit to Mt. Fuji!Highland Resort Hotel & Spa

Risposta dalla struttura: Thank you very much for your wonderful feedback and for staying at our hotel.We are delighted to hear you enjoyed our amenities, spacious rooms, buffet breakfast, and the convenience of our on-site and nearby shops.We are sorry that the weather did not allow you to enjoy the Mt. Fuji view this time. Your advice to future travelers is much appreciated and very helpful.We hope to welcome you again and that next time you will get a clear view of Mt. Fuji!Highland Resort Hotel & Spa

Risposta dalla struttura: Thank you very much for taking the time to share your feedback. We are delighted to hear that you enjoyed our service and the superb view from your room. Your kind words are truly appreciated and will serve as great encouragement to our team.We continuously strive to provide excellent service and memorable experiences for all our guests. Should you have any suggestions or require any special assistance during your next stay, please do not hesitate to let us know.We sincerely look forward to welcoming you back in the near future.Highland Resort Hotel & Spa

Risposta dalla struttura: Thank you very much for your valuable feedback.We are delighted that you enjoyed our theme park, hotel, and onsen.We appreciate that you highlighted the early park entry benefit and the priority pass for select rides.We look forward to welcoming you again!Highland Resort Hotel & Spa

Risposta dalla struttura: Thank you very much for staying at Highland Resort Hotel & Spa and for taking the time to share your feedback.We are delighted to hear that you enjoyed the beautiful views, as well as the food at our hotel. Your kind words are a wonderful encouragement to our team.We look forward to welcoming you back for another memorable stay.Highland Resort Hotel & Spa