Te Waonui Forest Retreat

its a nice hotel，has the comfortable room，the reception was so friendly，special the chinese stuff ，thank u so much，would introduce the hotel to friends

Good food

非常好的酒店，禮賓先生會免費代客泊車，前台工作人員也友好熱情，對提問都會一一回答和滿足，晚餐5道菜，服務也是非常的好，非常滿意，下次走西部海岸還會選擇。

非常好，服務及硬件

新西蘭少有的五星級酒店，前台是中國人。房間也比較乾淨，酒店的餐廳挺好吃的，到店會有人幫忙搬運行李，整體感受不錯

環境非常優美。

晚餐味道很好

The resort was located in a good position with easy walking distance to the village area. The resort itself was very clean and the staff friendly and helpful. Our room was clean, bed comfortable and the shower was great. Dinner and breakfast were both very good. Spa facilities available but not used by us this time.

This is difficult to write completely. Te Waonui bills itself as a five star luxury hotel with a five course degustation dinner. Nothing could be further from the truth. While the waiters do wear white gloves, that’s all you’re getting. The food is frozen and then thawed and cooked. It’s just terrible. It’s basically a place for huge tour buses to stop for the night and have a ton of tourists spend the night at a “5-star” luxury hotel and they probably entice customers with that offering. And while it might be the better option in Franz Josef, the hotel is just not how it’s described. It’s dank. No one meets you outside (not that we needed that but it’s also on the website). The dining room is truly depressing and the staff just do their job. For our three night stay, we decided it was just a place to sleep after long hiking days and deal with the really bad mattress and pillows. It was so humid that anything we washed for laundry took the full three days to dry. We skipped dinner on nights 2&3 and ate out instead (Alice May & Monsoon). So much better to eat out with the Franz Josef visitors. Such a great eclectic group. For breakfasts, after viewing Te Waonui’s offering, we went to Full of Beans every morning. Amazing breakfasts there with quick and attentive service. In the end, while Te Waonui wasn’t a particularly awful experience, it’s just a place to sleep. Don’t eat there and don’t expect anything close to luxury. If you go in with that in mind, it’ll be fine for your Franz Josef stay.