Ostfrieslandstraße 2, Finkenwerder, 21129, GermanyDettagli hotel
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Corrispondenza del prezzo
1 notte
Recensioni degli ospiti
2.9/5
77 recensione
Per garantire l'autenticità delle valutazioni visualizzate, non forniamo semplicemente una media. Al contrario, teniamo in considerazione la credibilità e le date di soggiorno dell'ospite per determinare la valutazione finale.
Recensioni verificate
Ubicazione3.1
Strutture e servizi2.8
Servizio3.0
Pulizia2.8
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Tutte le recensioni(77)
Recensioni positive(15)
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Recensioni negative(2)
Jet Y
Camera matrimoniale
Soggiorno: feb 2025
Coppia
3 recensione
1.7/5
Pubblicata: 14 mar 2025
It was a very worse experience. The room wasn’t fully cleaned after checked in, which some clothes, charger and personal stuff at bathroom were left behind. However, we didn’t report to the staff since we are only staying one night and these items were not bothering at all. Surprisingly, these items were then later cleaned unnoticed after we went out for dinner. That was a serious problem that the staff entered our room without prior inform or permission. There were no staffs further informed us afterwards as well.
On the next morning, a lady cleaner knocked our door and then broke into our room without permission or asking. She was talking in German which we couldn’t understand and she couldn’t talk with simple English either. It was 10:30 a.m. in the morning which the check out time is 11:00 a.m. Therefore, it is absolutely nonsense to break into our room without an acceptable explanation. This hotel certainly couldn’t provide the basic sense of security and privacy to their guests.
Lastly, the hygiene is worrying. Hairs and stains were observed in our bed sheets. We suspect that the cleaning is very sloppy.
Traduci
Utente ospite
Soggiorno: mag 2024
Lavoro
17 recensione
3.7/5
Pubblicata: 5 ago 2024
Not bad
Traduci
Utente ospite
Camera Economy singola
Soggiorno: dic 2024
Solo
57 recensione
2.7/5
Pubblicata: 3 feb 2025
Zimmer Nr und pincode nicht erhalten, dass heisst total fehlgeschlagen. Schade