Hotel a Farmington, Stati Uniti d'America

Molto buon servizio e posizione, prefetto per i viaggiatori di business che vanno a Detroit e nelle vicinanze.

I had a poor experience at the Sheraton in Novi while staying with a family member to celebrate a belated Christmas as we weren't able to get together around Christmas proper. While I was upgraded to a room on the club lounge floor, the guest room I received was not clean by any definition of clean. There was hair on the desk and desk chair, hair on the toilet, hair under the toilet seat, hair on the wrapped bar of soap and soap dish, stains on the desk, and stains on the face tissue container. The single bathrobe hanging in the closet appeared to have been previously worn and didn't have a cincture. On my reservation I specifically requested only 100% feather pillows. My reservation also requested a bathrobe, slippers, extra pillows and extra towels. I didn't receive any of those things. The four pillows were four polyester down-alternative pillows. Those pillows are horrible. They always feel like someone stuffed cotton balls in a pillowcase. During check-in I noticed a sign at the front desk saying daily housekeeping is not provided, unless specially requested. The major cleanliness issues that I experienced are a direct result of what happens when hotels don't clean rooms and other spaces each and every day. I received zero Marriott Bonvoy elite status recognition. Specifically, I was not offered the choice at check-in of breakfast in the restaurant, an amenity or points. I complained to the general manager, who to his credit acknowledged the lack of cleanliness was unacceptable, fully apologized and took responsibility. To resolve the issue, he offered to comp my stay and ensure that the room was thoroughly cleaned while we were out of the room and off-property at a nearby shopping mall. He also apologized for the lack of Bonvoy recognition and provided the $100 cash compensation that is required by Marriott for not offering guest with platinum or higher Bonvoy status the choice at check-in of breakfast in the restaurant, an amenity or points. When we returned, the room was properly cleaned. The pillows were replaced with feather pillows, although none of the feather pillows had pillow protectors or pillowcase liners. Two clean bathrobes and two pairs of slippers were placed in the closet. The general manager was also kind enough to leave a bottle of wine in the room. My family member was really appreciative of that gesture. Despite the issues, the staff that I encountered throughout the stay were polite, welcoming and hospitable. That aside, there was zero excuse for the cleanliness issues or the lack of attention to what was specified on the reservation The club lounge was open with an average evening offering that included a selection of assorted cheeses, crackers, grapes, fruit and some basic canapés. Besides free nonalcoholic drinks, an honor bar featured cheap house wine ($5 retail bottles of wine) selling for $5 a glass. The club lounge is a nice smaller space. Perfect for relaxing with a drink, if the bar area is bu

# Buona lode # soddisfazione dell'odore dell'hotel; hotel non è vicino alla gente

In generale, l'hotel è pulito e ben mantenuto. Tuttavia, quando siamo arrivati per controllare, la nostra stanza non era pronta fino alle 3:25 pm, che era molto deludente, perché siamo stati molto stanchi di guidare ore lunghe. Durante la notte, il puliziatore del lobby era molto rumoroso, parlando al suo oratore di telefono, mentre cercavamo di rilassarci e di prendere il caffè, quindi abbiamo lasciato tutto il lobby per lui e andato nelle nostre camere.

With a stay at Sonesta Simply Suites Detroit Novi in Novi, you'll be in the business district, within a 5-minute drive of Suburban Collection Showplace and West Oaks. This hotel is 1.7 mi (2.7 km) from Twelve Oaks Mall and 1.8 mi (2.9 km) from Lucky Strike Novi.Take advantage of recreation opportunities such as a fitness center, or other amenities including complimentary wireless internet access and a vending machine.Grab a bite from the snack bar/deli serving guests of Sonesta Simply Suites Detroit Novi.Featured amenities include a business center, express check-in, and dry cleaning/laundry services. Self parking (subject to charges) is available onsite.Make yourself at home in one of the 122 guestrooms, featuring kitchens with refrigerators and ovens. Flat-screen televisions with cable programming provide entertainment, while complimentary wireless internet access keeps you connected. Conveniences include desks and separate sitting areas, as well as phones with free local calls.

Molto bene, dovrebbe essere tutto.Il colazione è anche molto buono.

With a stay at Staybridge Suites Detroit Southfield, an IHG Hotel in Southfield, you'll be within a 10-minute drive of Detroit Zoo and Lawrence Technological University. This hotel is 15.2 mi (24.5 km) from Henry Ford Museum and 14.9 mi (24 km) from Greenfield Village.Don't miss out on recreational opportunities including an indoor pool and a 24-hour fitness center.Mingle with other guests at the complimentary reception, held on select days. A complimentary buffet breakfast is served daily from 6:00 AM to 10:00 AM.Featured amenities include a 24-hour business center, a 24-hour front desk, and an elevator.Make yourself at home in one of the 112 guestrooms, featuring kitchens. Complimentary wired and wireless internet access keeps you connected, and flat-screen televisions are provided for your entertainment. Conveniences include desks and coffee/tea makers.

Siamo rimasti in questo stabilimento la prima notte a Detroit, sulla nostra strada verso la nostra destinazione finale sull'isola di Mackinac. Il direttore della sera, Ronald, era molto accogliente e ci ha dato una grande stanza, 327, alla fine della sala. La stanza era pulita e tutto, compreso il letto, era molto comodo. Quando andò la mattina dopo, era ancora in servizio, quindi gli ho detto che l’hotel era così bello che ci sarebbe rimasto a Detroit. Ho chiesto se potessimo avere la stessa stanza e ha fatto delle riforme per il nostro soggiorno. Quando siamo tornati il 20 settembre, Jessica ci ha accolti e ci ha assicurato che le nostre camere fossero esattamente quello che abbiamo chiesto. Era molto personale e professionale. Se la nostra esperienza non era abbastanza buona, abbiamo incontrato il Cook, Jeff, che era responsabile del grande colazione preparato durante il nostro soggiorno. L'hotel è di ogni modo al massimo e lo consiglia a chiunque pianifichi di rimanere nella zona Farmington/Novi. L'unico lato in basso è la costruzione che va sulla 12 Mile Road davanti all'ingresso all'hotel.

Il servizio era buono. Il personale era amichevole. La stanza era comoda. Un piacevole soggiorno all'hotel.

Quando siamo entrati in questo hotel, ci piaceva quello che abbiamo visto. La zona di lobby era bella e invitante.La stanza era bella e pulita. Amiamo avere un frigo e una microonde. Le strutture erano bellissime. Il letto era molto comodo. Non abbiamo usato la piscina o l'area di esercizio. Arrivammo più tardi la sera e ci siamo verificati prima che il colazione cominciasse. Posso solo dire ......AMBER! Era assolutamente sorprendente. Ci ha salutati con un sorriso e un'ottima atteggiamento che avevamo bisogno dopo quello che avevamo passato al nostro precedente hotel. Che respiro d’aria fresca. Ci siamo chiacchierati e chiacchierati mentre ci siamo iscritti. Non posso dire abbastanza di quanto fosse meravigliosa. Quando siamo giunti al lobby poco dopo aver controllato, lei stava mocciosando il pavimento e devo dire che era felice. Ha sempre sorriso sul viso.Gli hotel hanno bisogno di più GSA come lei. Hai una vera gioiello sulle mani. La amo appena.