Premier Inn Exeter City Centre

The location of this hotel is excellent! Lovely, quiet area and close to the cathedral and high street. The room was well appointed with a very comfortable bed and the best pillows I’ve experienced in all my travels. The room had a kettle for tea and coffee and a hair dryer. Staff were very friendly and helpful. The room was very clean. If you choose to have breakfast out, try the Cosy Club next door for a quirky atmosphere and delicious food!

Always choose Premier Inns whenever we travel the Uk, as always clean, modern and friendly service. One thing and one thing only……no toilet brush in toilet!!!

What a fantastic Premier Inn - you usually know what you are getting with a Premier Inn, a solid level of service, clean rooms, good value for money, but the team here went over and above in all areas. We stayed for 2 nights, check in was easy, and the lady (sorry no name) was very friendly and polite. The room was very clean, tidy and was worth the extra few pounds for a Premier Plus room. The added features such as a deluxe coffee machine and complimentary chocolate and water was a nice touch. We had breakfast both mornings, a buffet set up with plenty of fresh hot and cold food. Well worth the cost, and saved heading out to find breakfast. The room was serviced (you have to request this) but was completed by the time we returned just after lunch, which is great so we could refresh before heading back out. The bar was serviced by the same team running reception - but they did it with a smile on their face, and I'd particularly like to say thank you to the lady (who's name I didn't take, but she was a tall lady with short hair) who really was polite and friendly - keep up the great work. All in all this was a superior Premier Inn stay and we will certainly book again. Paid parking is available in nearby public car parks but you have to move car after 24hrs which nearly caught us out as I'd hope to extend stay via the parking app, but we moved to another car park again within 5min walk to hotel.

Comfy well located base for Exceter city. Pleasant and polite staff throughout with a restaurant serving simple but well cooked and presented food. Slight issue of noise from an independent gym below part of the hotel. Parking is available but a short walk from the hotel.

We have stayed in this hotel many times and have always found the staff to be friendly and warm. Unfortunately my partner was taken ill during our stay and when I approached the manager asking if she could help us with a late check-out (which Premier Inn do advertise) she displayed no interest in our predicament and bluntly refused. Notably the hotel was not full. If she had at least provided some warmth and willingness to listen, even if unable to help, this would have still gone a long way. My experience has blighted my view of Premier Inns and I do wonder what may happen if someone were taken seriously ill a hotel when staying.

Premier is great because you know what you're getting for the price, but then all the staff we encountered took it that step further in making our stay superb. They were very friendly and helpful. Strongly recommend to anyone looking to stay in Exeter as the location is ideal