Hotel in zona Sankt Lucius Kirche, Essen

We had the Easter Sunday brunch/breakfast (”perfect day)” here with our family. We were 10 persons. My husband and I also stayed at the hotel für 2 nights. I'd like to point out the outstanding performance of the staff. Although it was really busy during the easter breakfast they kept smiling and moved quickly and effectively! Really GOOD JOB! The breakfast buffet was huge, tasty and they looked after it (filling up, cleaning etc). The room was nice with good mattress and lovely shower (walk in with modern design). Also coffee/tea making facilities at the room - great! The next morning we also had a nice chat with the waiter who seemed to love his job there - everyone was so hospitable. Would recommend the perfect day-breakfast and the stay. PS If you like parks and walks - the beautiful Gruga park is only steps away!

La media di Valk è solo quella di Sheraton. Con il nome di questo hotel, si aspetta un hotel di alta classe (sicuramente a prezzo) ricevimento amichevole e aiutato alla ricezione e dopo l'iscrizione come le valigie rimosse dalla macchina che era nella garage sotto l'hotel. E 'stato speciale che si deve pagare per parcheggiare in un hotel. In particolare con i prezzi dell'hotel attuale, questo può essere gratuito e non si sente ospite. La stanza era molto grande (ma un posto per la valigia non c'era quindi solo sul pavimento. In questo momento moderno si aspetta di poter collegare un portatile, Chrome cast o qualsiasi cosa a una TV, tuttavia, questo era così vicino al loro sistema che c'era Non era possibile. Se le emittenti televisive fossero ancora internazionali, ma molto tedesco con un solo emittente inglese. Il giorno 1 al colazione (che è possibile il fine settimana fino alle 11:00) Il primo giorno nessuno si trovava all'ingresso e le cameriere corse quasi a ripulire le tavole. Quando si entra alle 10:00 si aspetta che i cestini di pane siano ancora riempiti, non era il caso immediatamente. Il giorno 2 era ancora più strano. Abbiamo continuato a camminare perché nessuno era qui, ma ci ha quasi messo una cameriera, ha messo una foglia con una penna in mano e ha chiamato a riempire qualcosa, e questo doveva essere il mio nome, la mia stanza e la mia firma, per cui non sappiamo ancora perché. Ma ancora più strano e non come dovrebbe essere messo il foglio, ma non c'era nessuno che l'avesse preso direttamente e quindi c'era un nome e una firma così per prendere! E ancora due piccoli panini speciali e solo quando ci siamo alzati per andarcene, apparve qualche nuovo croissant. Tutto insieme non più di un hotel medio costoso che non avevo aspettato da un hotel con questo nome.

The hotel was clean and nice, breakfast was good all though some in our party was missing bacon at the breakfast buffet. Check-in was a little slow, and during the night the drink serving was really slow. The reception seemed undermanned as one guy had to handle both the check ins and the bar. This made him unable to clear the tables from empty drinks. The waiting time at the bar was hardy ever less than 5 minutes.

Wow. What a trip that was to the Essen Spiel convention. And what an excellent hotel we have had the luck of booking a room into. Everything was top notch. We were given a room on the second floor, right across the elevator, in room 226. That was indeed super convenient, since for soundproofing, the windows were always shut, and I'm a smoker, so it made my outside trip to the smoking area easy. Everything in the room was where it should be. Plenty of sockets to plug our electronics in, a desk to put our convention stuff on and make our plans for the following day. Water pressure was spot on in the shower, all-in-one soap was naturally provided in a dispenser and filled daily. Room cleaning was done super meticulously in the morning and the cleaning people were nice and attentive when we happened to stumble upon them. All the staff we ran across were super nice and kind, even though we were always bugging them with annoying and trivial matters. The evening shift at the bar and reception really tried their best to satisfy our bothering demands. Hats off to them for putting up with us. I feel that we may have indeed tested their patience's limits. Despite all our best - or worst - but unintended in honesty - efforts to piss them off, they didn't even lose their smile. Great job, everyone! The cherry on top was the hotel's decision to open up a big room full of tables and chairs for the Spiel attendees to pass the night once the exhibition day was over. Really thoughtful and it's one of those small details that win people over. I'm looking forward to returning to the convention next year, and I'm sure I will be booking a room in this hotel alongside my plane and convention tickets. Keep it up, GHOTEL!

Ich bin eine gebürtige Essenerin und kenne deshalb das Hotel schon ewig. Die Lage ist zentral, gegenüber vom Hauptbahnhof und mitten in der Stadt. Die Zimmer sind je nach Kategorie geräumig. Ich finde es toll, das man die Fenster öffnen kann. Auch die Betten sind bequem. Frühstück gegen Aufpreis, dort gibt es allerdings Verbesserungspotential. Trotzdem 100% Empfehlung

Mit dem ersten Schritt über die Türschwelle des Schlosses will der Zauber wirken, der Alltag abgeschüttelt werden und der Genuss beginnen. Für uns auf Hugenpoet bedeutet das, herzliche Gastfreundschaft, perfekter Service und ein Ambiente zum Wohlfühlen. So die Versprechen des 5 Sterne superior Hotels bei Essen. Bei unserem Aufenthalt konnte das herrschaftliche Anwesen in einigen Kategorien nicht voll und ganz begeistern. Doch eins vorweg: Wir hatten dennoch einen entspannten Aufenthalt und eine schöne Auszeit in ganz historischem Ambiente. Als Autofahrer ist man zunächst etwas orientierungslos, ob man direkt vorfahren darf (zwecks Gepäck), oder lieber sofort einen der Parkplätze wählt. Auch der eigene Privatparkplatz vor der Villa Türmchen ist nicht sofort ersichtlich. Der Empfang im Schloss fiel u.E. eher nüchtern aus; ein ”Herzliches Willkommen” inklusive Namensansprache wäre schön gewesen, wurde uns aber leider nicht zuteil. Zumindest hat man uns zur Villa begleitet und die Besonderheiten erläutert. Die Welcome Amenities inkl. frischer Blumen, die überall zur Begrüßung bereitstanden, waren sehr nett und genussvoll. Die Villa Türmchen ist ein exklusives Refugium in der Vorburg des Schlosses, umgeben von Wasser mit eigenem Patio und Terrasse. Das besondere Flair mit den dicken Backsteinmauern hat seinen ganz eigenen Charme; Großzügigkeit und Privatsphäre inklusive. Allerdings wird es dem Housekeeping bei dieser Größe die Arbeit nicht ganz leichtmachen und so befanden sich im Badezimmer unter dem Föhn leider noch Überreste in Form von Papier-Verpackungen der vorherigen Gäste. Die Handtuchhalter-Ringe (Gäste-WC und Hauptbadezimmer) bedürfen dringend einer Erneuerung, da diese immer wieder herunterfallen. Trotz gründlicher Suche konnten wir leider keinen Schuhanzieher finden; ebenso wenig wie das ”Achtung Hund im Zimmer”- Schild, welches im Brief angekündigt wurde. Die Tatsache, dass der Turndown-Service nur auf Anfrage durchgeführt wird, haben wir letztendlich nur dem aufmerksamen Lesen des Hotel-ABCs zu verdanken. Auch hier hätte besser kommuniziert werden dürfen. Darüber hinaus ist die Stärke der Internetverbindung nicht optimal und bricht häufig ab, sodass die Nutzung des Suite-Pads lediglich eingeschränkt funktioniert. Der Gesamtoptik wäre es zudem sehr zuträglich, die Kabelführung an den Geräten, insbesondere beim Fernseher und dem Telefon, besser zusammenzuführen/zu verstecken, um das unansehnliche Kabelgewirr etwas einzudämmen. Die kulinarischen Leistungen des Hotels bewegen sich durchweg auf angemessenen Niveau. Der Afternoon Tea, die Bar und der Weinkeller boten hervorragende lukullische Geschmackserlebnisse. Der Service agiert freundlich, könnte aber durchaus an der einen oder anderen Stelle professioneller auftreten, um dem Haus gerecht zu werden. Wir vermuten, dass auch im Schlosshotel Hugenpoet der Fachkräftemangel nicht spurlos vorübergeht. Abschließend möchte ich noch ein großes Lob an das Room-Service-Team und das Frühstück

Abbiamo appena soggiornato 6 notti in questo hotel. E 'perfettamente situato per un soggiorno a Essen City, a pochi passi dalla stazione centrale. Grandi camere, convenientemente progettate con un sacco di spazio. Colazione a buffet offre un colazione complimentare. Per un drink è necessario visitare il “sister hotel” Moxy vicino alla porta. Il personale è estremamente utile e amichevole, Speciale grido a Khaled e Kofi! Ci siamo divertiti il nostro soggiorno.

Had a great stay in Moxy Essen from 11/06/2023 – 14/06/2023. I was travelling around the Rhine Ruhr region with my friend (and we both have Marriott Gold elite status from staying in a Marriott for university). This hotel was in a great location right next to the HBF station in Essen and was clean and modern. The bar had a good vibe and we had free drinks on arrival. We used points for this stay, and the way that the points worked out meant that we had 2 different bookings over 3 nights, but this was not an issue and we managed to get the same room for the duration of our stay (we even got a bonus welcome drink for it)! I’m probably not going to do the hotel justice here, but it was a well laid out and stylish hotel with decent sized rooms. We had a twin room to share and the staff made extra effort so that we were on the quieter side of the building. We initially checked into the hotel at approximately 2pm, but decided to spend the afternoon in Wuppertal. When we arrived back on the first night. I had a shower, and there was no shampoo. No big deal, but I ended up going down to reception to ask for some. The man couldn’t find any shampoo, but about half an hour later, some appeared, I think he probably brought I from the shop as it wasn’t in the normal bright pink Moxy bottle, but it was really nice of him to make the effort. That day, the weather hit 32 degrees and whilst we were waiting for the shampoo, we tried to work out how the air conditioning worked. Between me and my friend that I was travelling with, we couldn’t work it out, so we asked the employee. However, between the 3 of us and Google we could not work it out. Anyway, I think we were the only people in the hotel that night as this was approximately midnight local time, and I think we went in every room in the corridor. To try and find one with working air con. All of them were empty! We eventually found one that wasn’t like a sauna and packed our stuff and moved. The employee was genuinely the nicest and most helpful employee I think I have ever seen in a hotel, very apologetic, but also very sociable. It was really nice to meet him as he was so happy to help. Unfortunately I didn’t get his name, but he had a ponytail I think and said he was Turkish. I think he will know who we are when he reads this! I saw him off duty in the bar the next night and thanked him. We even got 2 free breakfasts out of this!! The breakfast was good, though probably not worth the price we were told when we booked (I think it was about 15 euros but can’t remember as I have stayed in about 5 hotels in the past week and they have all rolled into one a bit). There was a few cooked items (Bacon & Scrambled Egg) and a few cold/ cereal items, but not loads. I probably wouldn’t recommend getting breakfast as all the Moxys allow a free coffee/ juice in the morning and a pastry, which is a nice touch. Overall, we really enjoyed our time in Germany and really liked our stay at the Moxy, so we would like to sa

I stayed here for a month whilst working in Essen. Receptionist friendly helpful and spoke excellent English. I was upgraded to an executive room, which was dated but clean and spacious and included a fridge. I was thankful for the air conditioning as the weather was hot at the time of my stay but would have preferred a sheet instead of the thick quilt. Breakfast was the standard offering but a rip off at €21 - you get a far better and cheaper breakfast at similar hotels. There’s a bar and an evening menu but this wasn’t always open however when it was the barman was great to have a chat with and get some local knowledge. There’s power sockets by the bedsides and WiFi was good. Location is good being just a 5 min walk to the underwhelming and disappointing city centre. It’s also only a 5 min walk to the metro which offers great value and for a fee of €9, gets you anywhere, although this was during a summer promotion. As a resident you get access to a gym across the road. The house keeping was at times quite poor with surfaces not wiped down. Overall a convenient place to stay but in need of modernisation which I think is a possibility in the future.

Hotel situato in una buona posizione che offre una facile accessibilità ai siti turistici più noti e a diversi luoghi di ristoro. Essendoci stati una notte non abbiamo avuto la possibilità di sfruttare al meglio i servizi offerti. Camere spaziose con molti punti luce, l’unica pecca è la porta della stanza, non chiudibile agevolmente.