Dorfstrasse 33, Engelberg, Canton of Obwalden, 6390, SwitzerlandDettagli hotel
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Corrispondenza del prezzo
1 notte
Recensioni degli ospiti
8.9/10
Molto buono
60 recensione
Per garantire l'autenticità delle valutazioni visualizzate, non forniamo semplicemente una media. Al contrario, teniamo in considerazione la credibilità e le date di soggiorno dell'ospite per determinare la valutazione finale.
Recensioni verificate
Ubicazione9.4
Strutture e servizi8.4
Servizio9.1
Pulizia9.0
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Tutte le recensioni(60)
Recensioni positive(60)
Recensioni con foto/video(18)
Ottima colazione(15)
Piscina pulita(8)
Piscina meravigliosa(8)
Vista meravigliosa(7)
Camere ampie(7)
Posizione conveniente(7)
Trasporti comodi(5)
Vicino alla stazione(5)
Utente ospite
Appartamento Superior
Soggiorno: nov 2022
Coppia
3 recensione
9.5/10
Fantastico
Pubblicata: 12 dic 2022
Buon servizio del personale, solo la posizione è un po' lontana dalla stazione ferroviaria
Testo originaleTraduci con Google
Risposta dalla struttura: Caro Ashley, Grazie per aver condiviso la tua fantastica esperienza presso la nostra struttura. Siamo felici di leggere che sei stato assolutamente soddisfatto dei nostri servizi da parte del nostro personale professionale. Abbiamo inoltrato loro il tuo commento e speriamo di darti il benvenuto presto. Cordiali saluti, Il tuo team H-HotelsSergej Rosenberg - Responsabile della reputazione online
Jesdreamz
Appartamento Confortevole
Soggiorno: nov 2022
Famiglia
2 recensione
8.5/10
Molto buono
Pubblicata: 2 gen 2023
L'hotel era in una buona posizione. Proprio nella città dove si trovano i negozi. La nostra camera era enorme e anche se gli arredi sono un po' invecchiati ma la camera è pulita e confortevole. C'è un parco giochi per bambini di fronte all'hotel dove mio figlio si è divertito a giocare.
Testo originaleTraduci con Google
Risposta dalla struttura: Caro ospite, Grazie mille per aver dedicato del tempo per rivedere il tuo soggiorno. Siamo così felici che ti sia piaciuto il tuo tempo con noi e che il nostro servizio e i nostri servizi abbiano soddisfatto le tue aspettative. Non vediamo l'ora di darvi presto il benvenuto di nuovo! Saluti da Engelberg!Cordiali saluti, Il vostro team H-HotelsSergej Rosenberg - Responsabile della reputazione online
Rrr03
Camera Comfort matrimoniale
Soggiorno: lug 2025
Viaggio con amici
11 recensione
8.0/10
Molto buono
Pubblicata: 27 ago 2025
Beautiful view !
Traduci
Risposta dalla struttura: Dear Guest,Thank you very much for your positive review! We are delighted that you enjoyed the view and your stay with us.We hope to welcome you back soon.Best regards,Your H-Hotels TeamSergej Rosenberg – Online Reputation Manager
Utente ospite
Camera Superior matrimoniale
Soggiorno: set 2025
Coppia
3 recensione
9.0/10
Ottimo
Pubblicata: 4 ott 2025
So far service is nice and location of hotel near station is very good.
Sometimes the bath shampoo was forgotten to be refilled.
Traduci
Risposta dalla struttura: Dear Siu Lun, Thank you for your excellent review and feedback. We are delighted that you appreciate the service and location of our hotel. We regret that the bath shampoo was sometimes not refilled and will correct this internally to make your next stay even more pleasant.Best regards,Your H-Hotels TeamSergej Rosenberg – Online Reputation Manager
Utente ospite
Appartamento Superior
Soggiorno: apr 2025
Famiglia
6 recensione
6.5/10
Pubblicata: 26 mag 2025
Nice hotel
Can compare with 3 star hotels
Traduci
Risposta dalla struttura: Dear Sachin, Thank you for taking the time to review your stay with us. We are pleased that you appreciated the cleanliness and location of our hotel.We consider it valuable feedback that you compare our hotel overall to a 3-star establishment.We would be delighted to welcome you back – perhaps we can fully convince you on your next visit.Best regards, Your H-Hotels TeamSergej Rosenberg – Online Reputation Manager
Utente ospite
Camera Comfort matrimoniale
Soggiorno: lug 2025
Coppia
22 recensione
8.0/10
Molto buono
Pubblicata: 17 ago 2025
Upon checking in, the bathroom didn't have any shampoo or shower gel. It was installed after checking in.
No in room coffee
Traduci
Risposta dalla struttura: Dear Ali,Thank you for your feedback on your stay with us. We apologize that shampoo and shower gel weren't available in the bathroom upon your arrival; this should have been the case from the start. We also appreciate your comment regarding the coffee-making facilities in the room and will review how we can better meet our guests' expectations in the future.We hope to be able to fully impress you again from the very beginning on your next visit.Best regards,Your H-Hotels TeamSergej Rosenberg – Online Reputation Manager
Utente ospite
Appartamento Confortevole
Soggiorno: lug 2025
Famiglia
1 recensione
8.5/10
Molto buono
Pubblicata: 17 ago 2025
We requested early check-in and were informed that rooms were available, but the hotel insisted on charging extra, which came across as quite rude. Apart from this experience, the overall stay was okay.”
Traduci
Risposta dalla struttura: Dear Guest,Thank you for taking the time to share your impressions with us. We are pleased that you found your stay pleasant overall.Regarding the early check-in, we apologize if our communication in this situation seemed rude; this obviously does not reflect our standard of hospitality. Since our rooms can only be made available after thorough cleaning, early check-in is generally only possible for an additional charge. However, we understand that the situation was not ideal for you and will discuss this internally with our team to ensure we respond even more sensitively in the future.We look forward to welcoming you back at the next opportunity.Best regards,Your H-Hotels TeamSergej Rosenberg – Online Reputation Manager
PIPAT THANTHANASE
Appartamento Confortevole
Soggiorno: mar 2025
Famiglia
9 recensione
9.5/10
Fantastico
Pubblicata: 13 apr 2025
The breakfast is very nice. Very convenient for titlis trip . Nearby train station. Nice service too and car parking available.
Traduci
Risposta dalla struttura: Dear Pipat, Thank you for your kind words about our breakfast and location. We're glad you enjoyed your stay with us. We look forward to welcoming you back again very soon.Best regards, Your H-Hotels Team,Christina Dinklage – Online Reputation Manager
Utente ospite
Appartamento Superior
Soggiorno: ago 2025
Famiglia
4 recensione
9.0/10
Ottimo
Pubblicata: 13 set 2025
Very good location and view , lovely town , quiet place .
Traduci
Risposta dalla struttura: Dear Talal, Thank you very much for your wonderful review! We are delighted that you enjoyed the location, view, and tranquility of our hotel. We hope to welcome you back soon.Best regards,Your H-Hotels TeamSergej Rosenberg – Online Reputation Manager
Utente ospite
Camera Superior matrimoniale
Soggiorno: nov 2024
Famiglia
5 recensione
10/10
Eccezionale
Pubblicata: 17 gen 2025
The location is good as it is near the railway station, supermarket, and restaurants. The room is clean and spacious. The breakfast is good. The front desk is friendly and helpful. The surroundings are beautiful when it is snowing.
Traduci
Risposta dalla struttura: Dear guest,Thank you for your positive review! We are very pleased that you liked the location, the clean and spacious room and our breakfast. We also really appreciate the praise for our friendly and helpful reception staff. We are pleased that you were able to enjoy the beautiful surroundings, especially in the snow!We hope to welcome you back soon.Best regards,Your team from the H-HotelsSergej Rosenberg - Online Reputation Manager
Utente anonimo
Camera Comfort matrimoniale
Soggiorno: ago 2024
Coppia
3 recensione
10/10
Eccezionale
Pubblicata: 24 ott 2024
Very nice hotel and comfortable. I would highly recommend for anyone looking for a relaxing time
Traduci
Risposta dalla struttura: Dear guest,Thank you for your fantastic feedback! We are delighted to hear that you had a relaxing stay with us and that you liked our hotel so much. Your recommendation means a lot to us!We hope to welcome you back soon and wish you all the best until then!Best regards,Best regards,Your team at H-HotelsSergej Rosenberg - Online Reputation Manager
Utente ospite
Appartamento Confortevole
Soggiorno: nov 2024
Famiglia
5 recensione
9.0/10
Ottimo
Pubblicata: 12 dic 2024
Good for family stay with kids. Excellent location. Close to everything
Traduci
Risposta dalla struttura: Dear Guest,Thank you for your positive review! We’re happy to hear that our location was convenient for your family and that you found our hotel a good choice for a stay with kids.We appreciate your feedback on cleanliness and service and will continue to work on these areas to improve your experience even further.We look forward to welcoming you and your family back in the future!Best regards,Your H-Hotels TeamSergej Rosenberg - Online Reputation Manager
Coco Banana’s
Camera Superior matrimoniale
Soggiorno: nov 2023
Coppia
8 recensione
8.0/10
Molto buono
Pubblicata: 8 dic 2023
An amazing perfect stay with a disappointment experience because of one Front Office Staff "Chi*ra Bu**her".
If you would like to visit Engelberg, I would really recommend this hotel, the only thing about this hotel is it is not so flexible with some rules and services.
INCIDENT!
We only stayed for one night in this beautiful hotel, we reached out the FO for late check out, and we paid 90CHF for the late check out (3:00PM) because we went for a ski and we'll be back later.
When we arrived around 3:15PM to the hotel, and would like to extend it little bit because we would like to clean our selves and pass by one of the spot.
I asked one of the FO and asked them if the late check out consist of until what late, the one guy responded that it is 18:00- To be honest someone from a HORECA, I know as well that usually when you pay for a late check out, it is until late afternoon.
But this Front Office Staff "Chi*ra Bu**her butt in and says the 90 CHF that we pay is only for until 3:00 PM. Thats it! Because before everything as well the guy informed us that every hour of extend should be 10CFH I respect this.
Now we asked again so the 90 CHF that we paid is for how many hours. She just said 30CHF per hour. (I hope you know better how to explain things as a professional FO I expected alot as SWISS is really known for best hotel school.) Usually in my knowledge late check out is calculated based on the 50% of your hotel price but yeah maybe it is wrong what I know but I cannot accept how she did it. Not professional.
Was planning already to go back here every year before the day of our check out before the incident but yeah for now change of plan.
Traduci
Risposta dalla struttura: Dear guest, Thank you for taking the time to share your great review with us and other guests. We are very happy to read that you had a good experience at the Hotel. Your positive feedback is a great motivation for the entire team. Thank you very much! We are looking forward to welcoming you again in Engelberg!King regards, Your H-Hotels TeamSergej Rosenberg - Online Reputation Manager
Utente ospite
Appartamento Confortevole
Soggiorno: gen 2024
Famiglia
1 recensione
8.0/10
Molto buono
Pubblicata: 5 feb 2024
The bar area is nice to have a family meal
In the evening. The family room is very spacious but is dated and feels like it needs a makeover. The pool was too cold to enjoy but the sauna was lovely. The breakfast was great and I would recommend but the rooms let the hotel down overall so I am not sure I would stay again.
Traduci
Risposta dalla struttura: Dear guest,Many thanks for your fantastic rating. We already look forward to your next stay. Greetings from Engelber.Best regards,Your H-Hotels TeamSergej Rosenberg - Online Reputation Manager
Bill2024
Appartamento Confortevole
Soggiorno: ago 2025
Famiglia
23 recensione
10/10
Eccezionale
Pubblicata: 28 set 2025
Great stay
Traduci
Risposta dalla struttura: Dear Bill,Thank you very much for your excellent review! We are delighted that you had a wonderful stay with us. We look forward to welcoming you back soon.Best regards,Your H-Hotels TeamSergej Rosenberg – Online Reputation Manager