Lorena
4 novembre 2023
Road Trip around Michigan, stayed in 3-4 different hotels and by far this was the best hotel experience. Boutique style hotel, well taken care, close to everything, beautiful facilities. But the best was the staff. I forgot a recently purchased pair of paints, called the hotel and they promptly fedex it to me in a matter of days. My dad bought 2 lovely t-shirts on their gift shop. He loved it so much, but took the wrong size home. He was so disappointed, I called the hotel and asked if they could help me surprising my dad. Ric (I am note sure If I am spelling his name right), was so helpful and went above and beyond, helped me find the exactly t-shirts for my dad, and will fedex to me. My dad will be so happy. I plan to surprise him for Chrstimas. I wish other hotel staff were like this one. So personal and caring. One of the best experiences I had. If you every go to Petoskey, you will have no regrets staying there. Remember to have breakfast at the restaurant.
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