Recensioni su DoubleTree by Hilton Edinburgh City Centre

Risposta dalla struttura: Dear yhloocn,Thank you for taking the time to share your feedback regarding your recent stay at the DoubleTree by Hilton Edinburgh City Center. We’re thrilled to hear that you had a perfect experience and appreciated our surroundings, amenities, cleanliness, and service.We understand that room size can vary depending on the layout and type booked. For your next visit, please don’t hesitate to reach out to our team directly, and we’ll be happy to assist in selecting a room that best suits your preferences.It was our pleasure to host you, and we look forward to welcoming you back to Edinburgh in the future!Warm regards,Savia RodriguesFront Office Manager

Risposta dalla struttura: Dear Guest,Thank you for sharing your experience at the DoubleTree by Hilton City Center. We are delighted to hear that you enjoyed our convenient location and the stunning views of Edinburgh Castle. It’s great to know that our breakfast offerings and cleanliness met your expectations as well.We value your feedback about our amenities and service. Please rest assured that we continuously strive to provide an exceptional experience for all our guests, and your comments help us identify areas where we can further improve.It was our pleasure to host you, and we hope to welcome you back during your next visit to Edinburgh. Should you require any assistance or have specific preferences for your future stays, please don’t hesitate to reach out.Warm regards,Savia RodriguesFront Office Manager

Risposta dalla struttura: Dear Guest,Thank you for sharing your review of your recent stay at the DoubleTree by Hilton Edinburgh City Center. We sincerely apologize that your experience did not meet your expectations, and we appreciate the opportunity to address your concerns.We regret to hear about the maintenance issues and the layout of the bathroom in your room. Our team is actively working on enhancing our facilities, and your feedback will be shared with the relevant departments to prioritize improvements.We also understand how important a good night’s sleep is, and we’re sorry to learn that noise disturbed you during your stay. Please know that we are looking into measures to minimize disruptions, particularly during busy weekends.Your comments are invaluable to us, as they help us identify areas where we can improve. We hope you will give us another opportunity to provide you with the high standards of comfort and service we strive to deliver. Should you decide to stay with us again, please reach out to us directly so we can ensure a more enjoyable experience.Warm regards, Savia Rodrigues Front Office Manager

Risposta dalla struttura: Dear Guest, Thank you for your fantastic review of the DoubleTree by Hilton Edinburgh City Center! We’re thrilled to hear that you had a perfect stay and that our Staff were friendly and respectful. Our team is dedicated to providing a welcoming and comfortable experience for all our guests, and your kind words are truly appreciated. It was our pleasure to host you, and we hope to welcome you back on your next visit to Edinburgh. If there’s anything we can do to make your future stay even more memorable, please don’t hesitate to let us know. Warm regards, Savia Rodrigues Front Office Manager

Risposta dalla struttura: Dear Guest, Thank you for your fantastic review of the DoubleTree by Hilton Edinburgh City Center! We’re thrilled to hear that you had a perfect stay. Our team is dedicated to providing a welcoming and comfortable experience for all our guests, and your kind words are truly appreciated. It was our pleasure to host you, and we hope to welcome you back on your next visit to Edinburgh. If there’s anything we can do to make your future stay even more memorable, please don’t hesitate to let us know. Warm regards, Savia Rodrigues Front Office Manager

Risposta dalla struttura: Dear Guest,Thank you for your wonderful review of the DoubleTree by Hilton Edinburgh City Center! We’re delighted to hear that you had a perfect stay and found our location, cleanliness, and amenities to your satisfaction.It’s great to know that our quick and easy check-in process, proximity to coffee shops and pubs, and comfortable room with a good shower met all your needs during your time in Edinburgh.We truly appreciate your feedback and look forward to welcoming you back in the future. If there’s anything we can do to make your next visit even more enjoyable, please don’t hesitate to let us know.Warm regards,Savia RodriguesFront Office Manage

Risposta dalla struttura: Dear Peiwowan,Thank you for sharing such a detailed review of your recent stay at the DoubleTree by Hilton Edinburgh City Center. We value your feedback and sincerely apologize that we did not meet your expectations during your visit We apologies for all the issues you faced, and this has been passed on to our improvement team .Your feedback is invaluable in helping us improve, and we are grateful you took the time to share it. Should your travels bring you back to Edinburgh, we hope you’ll consider giving us another chance to provide a better experience. Please feel free to contact us directly so we can ensure your next stay is both comfortable and enjoyable.Warm regards,Savia RodriguesFront Office Manager

Risposta dalla struttura: Dear Guest,Thank you for taking the time to share your feedback regarding your stay at the DoubleTree by Hilton Edinburgh City Center.We are glad to hear that you appreciated our prime location near Edinburgh Castle and the level of service provided by our team. However, we regret that aspects of your room did not fully meet your expectations.We understand your concerns about the room layout, soundproofing, and inconsistency in amenities such as bathtubs. As our property features a variety of room types and configurations, we always strive to accommodate guest preferences where possible. Please feel free to contact us directly for any specific requirements during future bookings, and we’ll do our best to meet your needs.We appreciate your comments regarding pricing and will take this into account as we continuously evaluate our offerings to provide the best value for our guests.We hope to have the pleasure of welcoming you back and providing an improved experience during your next visit to Edinburgh.Warm regards,Savia RodriguesFront Office Manager

Risposta dalla struttura: Dear Guest , Its a shame that i cannot address you by your name as it is not reflecting here....What a lovely review—thank you! We're so pleased to hear that you enjoyed the beautiful view of Edinburgh and found the atmosphere romantic. It’s always great to know that our location added to your experience, making it easy to explore the city's attractions.We truly appreciate your recommendation and hope to welcome you back for another memorable stay soon!Best regards,Savia RodriguesFront Office Manager

Risposta dalla struttura: Dear Guest,Thank you for taking the time to share your feedback regarding your stay at the DoubleTree by Hilton Edinburgh City Center.We regret to hear that your experience did not meet your expectations. We understand your concerns regarding the condition of the property and the creaky flooring. While our historic building offers charm and character, we recognize the importance of maintaining modern standards. Your feedback has been shared with our team to prioritize necessary updates and improvements.We also acknowledge your comments regarding the pricing. Our goal is to offer a balance of value and comfort, and we’ll continue to review our offerings to ensure we deliver the best experience possible.We hope you might reconsider and allow us the opportunity to provide you with an improved stay in the future. Should you decide to return, please do not hesitate to contact us directly so we can assist with your arrangements.Warm regards,Savia RodriguesFront Office Manager

Risposta dalla struttura: Dear Diluoerzhouguanfu,Thank you for your kind review and for staying with us at the DoubleTree by Hilton Edinburgh City Center.We’re delighted to hear that you found our service satisfactory and your room comfortable. Providing a welcoming and relaxing experience is our top priority, and it’s wonderful to know we met your expectations.We look forward to the pleasure of hosting you again on your next visit to Edinburgh. If there’s anything we can do to make your stay even more enjoyable, please don’t hesitate to let us know.Warm regards,Savia Rodrigues Front Office Manager

Risposta dalla struttura: Dear Guest,Thank you for your wonderful review and for choosing the DoubleTree by Hilton Edinburgh City Center!We’re thrilled to hear that you enjoyed our convenient location and thoughtful service. Our team works hard to provide a seamless experience for our guests, and it’s always rewarding to know we’ve met your expectations.We hope to welcome you back during your next visit to Edinburgh. If there’s anything we can do to make your future stay even more memorable, please don’t hesitate to let us know.Warm regards, Savia Rodrigues Front Office Manager

Risposta dalla struttura: Dear TianxingTony,Thank you for your fantastic review of the DoubleTree by Hilton Edinburgh City Center! We’re thrilled to hear that you had a perfect stay and found our facilities, hygiene, environment, and service to your satisfaction.Our team is dedicated to providing a welcoming and comfortable experience for all our guests, and your kind words are truly appreciated. It was our pleasure to host you, and we hope to welcome you back on your next visit to Edinburgh.If there’s anything we can do to make your future stay even more memorable, please don’t hesitate to let us know.Warm regards,Savia RodriguesFront Office Manager