Recensioni su Amaroossa Royal Bogor

Risposta dalla struttura: Dear Guest,Warmest greetings from Amaroossa Royal Bogor!"Thank you for sharing your detailed feedback. We sincerely apologize for the inconveniences you experienced during your stay, from the room arrangement to the delayed provision of towels and door mats. We understand how important these aspects are to ensure a comfortable visit. Your comments about the refrigerator and the swimming pool have been noted, and we will address these areas to improve our services.On a positive note, we're glad you found the hotel's location convenient and appreciated the free valet parking service. Your feedback is invaluable to us, and we hope for the opportunity to provide you with a much better experience in the future."Regards,Ecommerce

Risposta dalla struttura: Dear Guest, Warmest greetings from Amaroossa Royal Bogor! When came to the room, there's no towels and floor mat provided, so you have to ask for it. The building seems to be old. Taste for the food was so-so. The most problem was about the floor drain. It couldn't absorb quickly, then the water floods everywhereRegards, Ecommerce

Risposta dalla struttura: Dear Guest,Warmest greetings from Amaroossa Royal Bogor!Thank you for your feedback. We apologize that your stay did not meet expectations and for the issues you encountered with room cleanliness and maintenance. Your comments regarding the condition of the door, carpet, linens, and overall room upkeep are very concerning, and we will address these with our housekeeping and maintenance teams immediately to ensure improvements are made. Your feedback is invaluable as we work to enhance our guests' experience, and we hope to have the opportunity to provide a better stay in the future.Regards,Ecommerce

Risposta dalla struttura: Dear Guest,Warmest greetings from Amaroossa Royal Bogor!Thank you for your feedback. We apologize for the disappointment you experienced with the cleanliness and condition of the hotel. Your comments about the pillowcase and carpet are very concerning, and we will address these issues with our housekeeping team to ensure improvements are made. We strive to offer a comfortable and pleasant stay for all our guests, and we regret that we fell short during your visit. We appreciate your honest feedback as it helps us to improve, and we hope to have the opportunity to provide you with a better experience in the future.Regards,Ecommerce

Risposta dalla struttura: Dear Guest,Warmest greetings from Amaroossa Royal Bogor!"Thank you for taking the time to provide us with your honest feedback. We sincerely apologize for the disappointing experience you had during your stay, especially regarding the condition and cleanliness of the room. This is certainly not the standard we strive to uphold, and we understand how frustrating this must have been. Your comments about the room’s maintenance and cleanliness, as well as the quality of amenities, have been shared with our housekeeping and maintenance teams for immediate attention. We deeply regret that your stay did not meet expectations and would welcome the opportunity to make this right. If you’d like to discuss this further, please don’t hesitate to reach out directly. Thank you again for your valuable feedback."Regards,Ecommerce

Risposta dalla struttura: Dear Guest,Warmest greetings from Amaroossa Royal Bogor!Thank you for your positive feedback! We’re glad to hear that you enjoyed our location and breakfast. We understand that parking can be a bit tight, and we’re happy our valet service and staff were able to assist. We hope to welcome you back to Amarossa again soon!Regards,Ecommerce

Risposta dalla struttura: Dear Guest,Warmest greetings from Amaroossa Royal Bogor!Thank you for your feedback! We’re glad you found the hotel appealing. We apologize for any shortcomings regarding the cleanliness of the towels, carpets, and overall smell. Your comments are valuable, and we will address these issues promptly to ensure a better experience for your next stay. Looking forward to welcoming you back!Regards,Ecommerce

Risposta dalla struttura: Dear Guest,Warmest greetings from Amaroossa Royal Bogor!Thank you so much for your lovely feedback! We’re thrilled to hear that you enjoyed the special arrangements for your husband’s birthday. It’s great to know you appreciated the classic charm of our rooms and found them clean and comfortable. We hope to have the pleasure of welcoming you back to Amarossa in the future!Regards,Ecommerce

Risposta dalla struttura: Dear Guest,Salam hangat dari Amaroossa Royal Bogor!Terima kasih atas masukan Anda! Kami sangat senang mendengar bahwa Anda merasa staf kami ramah dan membantu. Kami juga menghargai saran Anda mengenai kondisi interior dan perbaikan yang diperlukan. Saat ini, kami terus berupaya meningkatkan fasilitas dan operasional hotel agar dapat memberikan pengalaman yang lebih baik di masa depan. Kami berharap dapat menyambut Anda kembali dengan suasana yang lebih nyaman! Salam.Ecommerce.

Risposta dalla struttura: Dear Guest, Salam hangat dari Amaroossa Royal Bogor! Terima kasih atas ulasan hangat Anda! Kami senang dapat mengakomodasi setiap kebutuhan Anda dan memberikan pelayanan terbaik dengan sepenuh hati. Kami berharap dapat menyambut Anda kembali untuk pengalaman menginap yang tak terlupakan! Salam. Ecommerce.

Risposta dalla struttura: Dear Guest, Salam hangat dari Amaroossa Royal Bogor! Terima kasih atas ulasan Anda! Kami menyesal mengetahui bahwa pengalaman menginap Anda tidak sepenuhnya sesuai harapan. Masukan Anda sangat berharga bagi kami untuk terus meningkatkan kualitas layanan dan fasilitas. Kami berharap dapat memberikan pengalaman yang lebih baik di kunjungan Anda berikutnya! Salam. Ecommerce.

Risposta dalla struttura: Dear Guest,Warmest greetings from Amaroossa Royal Bogor!Thank you for sharing your feedback with us. We sincerely value your input as it helps us improve our services and facilities.We apologize if any aspect of your stay did not meet your expectations. Please know that we continuously strive to enhance our property and guest experience. Your comment has been noted, and we will review it with our team to identify areas for improvement.We hope to have the opportunity to welcome you back in the future and provide a more satisfying experience. Should you have specific suggestions or concerns, please feel free to reach out to us directly.Regards,Ecommerce

Risposta dalla struttura: Dear Guest,Warmest greetings from Amaroossa Royal Bogor!Thank you for sharing your feedback. We appreciate your input regarding the need for renovation and understand how important this is to ensure our guests' comfort.Please know that we are continuously evaluating our facilities and will take your comment into consideration as we plan future improvements.We hope to have the opportunity to welcome you back in the future for a better experienceRegards,Ecommerce