Hotel Courtyard a Earth City

This experience was so awful I created a TripAdvisor account just to leave this review. We got in to our room late and basically went straight to bed. We were woken up at 9:30 by housekeeping knocking on the door (normal for any hotel). We then called the front desk to get a later checkout so we could rest before we got back on the road, they were nice and gave us till 12:30. The problem was that house keeping would never leave us alone. They kept knocking on the door every 15-20 minutes so we called the front desk and expressed our frustration that we have now not gotten any more rest because of the incessant interruptions and they were nice again and said we could stay till 2 then told housekeeping they never told us that. The knocking didn’t stop. They kept coming back every 15-20 minutes They came back at 12:45 and told us that we couldn’t stay until 2 and had to be out in 15 minutes. We got into an argument with housekeeping and that led to my wife and I getting into an argument after that was finished. It absolutely ruined our entire day before we even got on the road. eventually had to take it to the manager. The manager couldn’t be bothered with us. They gave us $50 This 1 star review would have been 5 stars if the housekeeping staff wasn’t so incompetent or management seemed to care at all. Operational success comes from leadership, the manager failed to even address the issue, holiday inn corporate needs to deal with that. The housekeeping manager needs to be trained with better communication skills with staff and guests. You can NOT get into a verbal argument with guests when the front desk has told them they get a late checkout. Communicate with the front desk better so it doesn’t happen again. A simple apology for the misunderstanding and ask us to help them out by being able to leave any earlier would have deescalated the situation. Instead they accused us of lying and tried to kick us out of the room.

Get FREE wireless high-speed Internet access at this Residence Inn. Residence Inn St. Louis Airport/Earth City is your first choice for extended business or pleasure travel to St. Louis. Our experienced and attentive staff has perfected the extended-stay experience along with our 104 well-appointed spacious suites. Our versatile suites allow you to spread out and relax, with the convenience of a fully equipped kitchen that includes a refrigerator, microwave, dishwasher, small appliances and utensils. Experience the difference by enjoying all of the complimentary extras we offer: Shuttle to and from the airport 7 days a week, hot breakfast buffet, exercise facility on site, and a public business center. We are conveniently located at Highway 70 and 270, which makes us centrally located to Downtown, St. Charles, North County and West County.

A me piace questo hotel. Hanno una zona cucina con frigorifero a pieno formato, buona luce e comoda letto. Lavanderia gratuita e grande sala esercizio. Non mi piace che si prelevino $5 per notte per avere una macchina in parcheggio. Non sono mai stato prelevato questo da lontano dall'aeroporto per il parcheggio. A causa del prezzo di parcheggio $5 che ho scoperto solo quando me ne andai, non tornerò qui. Molti altri hotel di qualità simile vicino con lo stesso prezzo e parcheggio gratuito.

Alloggiando presso Extended Stay America Select Suites St Louis Earth City, una struttura in periferia di Bridgeton, puoi metterti al volante ed essere in 4 minuti a Hollywood Casino Amphitheatre e in 6 minuti a Ameristar Casino St. Charles. Questo hotel si trova a 20,5 km da Washington University in St. Louis e 22,8 km da Zoo di St. Louis.Avrai a disposizione utili servizi come il Wi-Fi gratuito, un'area picnic e un'area barbecue.Potrai usufruire di un servizio lavanderia, una cassetta di sicurezza presso la reception e ascensore. Il un parcheggio gratuito è disponibile in loco.Alloggia in una delle 73 camere della struttura! Nella tua sistemazione, completa di cucina con frigorifero con congelatore e piano cottura, ti sentirai come a casa. La TV a schermo piatto con canali via cavo è l'ideale per concedersi un po' di svago, mentre il Wi-Fi gratuito ti consente di restare in contatto con il mondo. I comfort includono telefoni, scrivanie e microonde.