Grand Soluxe Hotel Dunhuang

This hotel has a great location. The facility is good, and the staff is friendly and helpful. I had only one problem during my stay in this hotel. The hot water is only luke warm. I guess that the central heating system is too old and cannot maintain a higher temperature. This is a serous problem need to be solved.

We like the hotel, which was nice hotel near the center of Dun Huang. The service was good, all staff we met were friendly. Convenient for walking to the city center with shopping, banks etc. Easy to find the rental car. The breakfast buffet were plentiful with different foods for both Chinese and Westerner tastes, the only negative thing bout the breakfast is the lousy & very think coffee served during the breakfast. The hotel restaurant is closed for dinner, we found some nice local ones nearby, one of them on the river side with great night light show. Overall, we enjoyed our stay. The double room was full of smoky stink!! As we arrived very late, we were told there is no other room available. The hotel should have separated rooms for smokers and non-smoking.

Good!!

酒店是一家老酒店了但不影響它的氣質，大氣穩重，不愧是五星級酒店，酒店位於市中心，距離各景點及夜市，美食一條街都很近，房間設施確實是有點舊，因為入住第一天晚上回來後洗澡淋浴間下水管道不通暢導致淋浴間水往外冒還有一股味道，因為太晚了就沒聯繫前廳小喬，第二天早上要出去玩前給小喬説了情況沒想到不到五分鐘的時間就把房間的問題解決了，辦事效率之快讓我覺得酒店是在用心做事，彌補設施設備陳舊的不足。從一入住酒店開始，小喬就把所有的行程安排的妥妥貼貼，大到車輛安排小到孩子的牙刷拖鞋無一讓**心，衹需要安安靜靜享受旅行當中的快樂就好，很多的細節是沒辦法用語言來表達的，這絕對已經遠超五顆星的工作服務了，是小喬讓我們從她開始感受到了敦煌這座城市的熱情。

這家酒店會教訓所有迷信“五星”的住客！工作人員的服務是五星級的，説話客氣禮貌，有理有節，是這家酒店唯一符合五星標準的！但是房間條件太差了，完全跌出了“老舊”這個層面的問題，比如空調聲音超大、且不製冷。床品很差，床墊難睡、布草質量也很差，枕頭衹標配一個。一次性拖鞋都不主動放在房間裏，必須打電話自己要求。洗澡水很小。洗臉盆下水不暢。早餐很差很難吃很難吃。——能改善的方面，全都不做改善。大堂有個長興租車裡麪的工作人員堂而皇之的吸煙一路吸着走在大堂裏，你們這樣用二手煙危害我的健康我就想“問候”你們全家！總之，就是個老舊三星級的標準，收着五星酒店的費用，比阿壩縣和三千米高原上大柴旦的酒店還要差很多，肯定是不會再來了。

這次和姐姐一起帶着三位小朋友來的敦煌。根據姐姐做的攻略，在陽光沙洲住了三晚。名副其實，不愧是敦煌唯一的五星酒店。交通便利，不管是外出吃飯還是去酒店，都很方便。酒店漂亮大氣典雅。房間很舒服。酒店從前廳到餐廳和客房服務都特別好，小馮給我們升級了房型。還貼心地送了小禮物，歡迎果盤的桃子和蘋果特別好吃，上海吃不到。前廳小馮很受三位小朋友喜歡，因為他每時每刻都能及時給我們幫助，不管是出行高峯期及時給我們叫到車，還是半夜幫我們安排房間。小馮的服務體現出了一位優秀五星酒店員工的水準。下次來敦煌還會住陽光沙洲大酒店，也會推薦給朋友們。