Gayatri Galloway
9 dicembre 2023
We arrived in a splendid, reception-less lobby and went straight up to the 71st floor where the hotel reception is. Then another set of lifts took us to the 63rd floor where our SIGNATURE TWIN ROOM was situated. The twin beds was on sale and I figured I could just move the beds together for my husband and I to sleep together, but the divans were pretty heavy and the porter too was unable to join the beds alas.
ROOM
Just wonderful: high ceilings, modern, sleek and tasteful design of silver, mirrors, wood, glass and carpet + striking artwork. Shower, toilet (of course with toilet douche) and bathroom were separated. The view was striking: one angle was the high rise build up, the other was desert like oasis under development. All the amenities (minus hair dryer see below) but empty mini bar! TV was connectable to our devices
SERVICE
This let the hotel down for the price you pay. Not enough staff meaning long wait for check in and not attentive enough. Our room was missing the hair dryer, I couldn’t get the hyper modern wireless room phone to work so had to make an international call from my own phone to request the hair dryer. When it took too long I figured out how to use the phone and finally staff brought up the hairdryer. But this one was broken. By the time he returned with a working hair dryer of course my hair was already dry and difficult to put in form.
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