Hotel a 3 stelle a Dubai

Tutto andava bene in questo posto. È vicino alla metropolitana e ci sono molti buoni ristoranti e supermercati nelle vicinanze. È un posto affollato pieno di più nazionalità, la cosa che troverai solo a Dubai. Il servizio dell'hotel e della signora che lavora alla reception è molto professionale e buono. La pulizia è quasi perfetta. Spero che aggiustino la loro aria condizionata perché faceva molto caldo.

The place is little old but room were nice and comfortable. Parking is very narrow but security help you and assist in their best capacity .they had proper shower amenities which was surprise for price of room rate.

It is with great regret that i write to express my utter disappoinent and disgust in the manner with which i was treated at Lavender hotel & apartment located in Al nanda 1, Dubai. Myself and my fiancee checked in the evening of the 24th of August and attended to by a gentleman named Ahmed i believe. Ahmed's demeanor was extremely unwelcoming and cold from the onset. Perhaps he was having a bad day, but no excuses , if you work in the front of desk hospitaitlity industry you have to bring your A game as was not the case . A business acquittance decided to pop in to discuss with me briefly but was met with hostility by both Ahmed and the security personnel who would not allow him to come up to my hotel room. I went downstairs to meet my colleague at which point Ahmed was unapologetically insisting that it was a Police rule that guests could not visit a hotel occupants room after midnight. When asked to show us the rule book or guide to support his claims, he asked us to leave asked if we were police to be demanding such information and to follow up with the security manager in the morning. Myself , my companion and colleague left the premises to have a cup of tea around the corner for aleast 40mins. Upon my return with only myself and companion back to the hotel. Ahmed approached us and accused me of sneaking my colleague via the basement parking to my room. Obviously i was very upset with the accusation as i demanded to see the Video that supported his claims and also to speak to Hotel manager in the morning. Ahmed reluctantly refused to show us the replay of his footage and dismissed me off to bed and spoke to me as though i was a child. I calmly retired back to my room with my partner and sort to deal with the matter in the morning. Next morning of the 25th August, i approached the reception area and requested to speak to the manager and was greeted with another extremely unhelpful male staff who refused to give me any contact telephone number for the manager or even a contact email address to log in a complaint or aleast establish the underlying factors towards this type of customer service. I am deeply shocked at the hospitality shown by this establishment to say the least the manner in which i was treated, disrespect and attitude portrayed by their members of staff. I have lived in hotels around the world and this was an all time low in their overall performance both personally and professionally. I give them a zero rating and strongly suggest that the entire staff are taken to boot camp customer excellence training or atleast teach staff on how to manage and talk to respectable paying customer.

Siamo arrivati dall'aeroporto alle 6 del .attimo, avevamo pagato comunque per tutta la notte, era ns intenzione dormire qualche ora prima di iniziare la vita a Dubai. Ma le camere non erano pronte, seppur erano già pagate per la notte intera. Ci fanno accomodare nel salotto, nel sottofondo c'era una musica assordante che usciva sa dietro la hall. Gente vestita in ogni maniera con serie difficoltà a tenere l'equilibrio, vagavano per l'ingresso. Scopriamo poi che l'hotel è un nightclub h24. Le camera un disastro, erano evidentemente il fine serata del nightclub. Sporche, mai sistemate, abbiamo dovuto chiedere almeno 10 volte gli asciugamani e la carta igienica. L'indomani le stanze non erano state neanche rifatte. Una maleducazione infinita da parte della hall e ogni componente dello staff. Noi dopo due notti, per poco di più siamo andati in un super grattacielo dalle mille e una notte, ci sembrava di aver vissuto in brutto sogno

Il posto è pulito, il check-in è stato così facile e il personale è così accogliente. Spero di visitare di nuovo

With a stay at Comfort Inn Hotel, you'll be centrally located in Dubai, a 4-minute drive from Gold Souk and 11 minutes from Dubai Mall. This hotel is 7.4 mi (11.8 km) from Burj Khalifa and 2.3 mi (3.7 km) from Dubai Creek.Take advantage of recreation opportunities including an outdoor pool and a spa tub. This hotel also features complimentary wireless internet access, concierge services, and shopping on site. Guests can catch a ride to nearby destinations on the complimentary area shuttle.Enjoy a meal at the restaurant or snacks in the coffee shop/cafe. The hotel also offers 24-hour room service. Buffet breakfasts are available daily from 7 AM to 10 AM for a fee.Featured amenities include a 24-hour business center, express check-in, and express check-out. Self parking (subject to charges) is available onsite.Make yourself at home in one of the 113 air-conditioned rooms featuring refrigerators and minibars. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with showers feature bidets and hair dryers. Conveniences include phones, as well as complimentary newspapers and electric kettles.

È stato un bel momento di essere qui in orchid hotel ha ottenuto il servizio standard e grazie al cuoco Patil per il fantastico cibo che è stato preparato e la squadra di banchetto un ottimo lavoro fatto tutto è stato ben e speciale grazie al MR Roshan, MR Romeo e la squadra .

I booked a non smoking delux room. When I got to the room the smell of tobacco was unbelievable. The bell boy said he could smell nothing and it was a non smoking room even though I spotted an ashtray. They showed me another room room which again smelt of tobacco and an ashtray. The third room was a lot smaller but the smell wasn’t as strong but it was still a smoking room as it had an ashtray. The net curtains were tied back with face masks and were filthy. The tv didn’t work properly and the safe didn’t work at all.The room itself I would describe as a 2 star and the bathroom was shocking. I tried to complain but it fell on deaf ears. On checkout I complained again saying I paid for a deluxe non smoking room but got a single smoking room and asked for the price difference to be refunded to which they said “no”. I even took the manager to the room to show him the problems and he still said no to a partial refund. The only good thing was the nightclub. If you’ve got any standards don’t stay here

Noi entrammo in un luogo dove l’atmosfera lascia a desiderare.. Un odore nel hall e in tutto l’hotel insopportabile. Un posto degradato e sporco: camere mal isolate, tetti fuggitivi, umidità ecc. I bagni rotti, bagno rosso, abbiamo trovato i capelli nel lavabo e il bagno. Non vi consiglio questo hotel, ci sono molti altri hotel a Dubai. Mia zia è asmatica e non ha potuto respirare normalmente. Non parliamo dell’edificio del spa che lascia una divertente impressione. Mal frequentato, sala da massaggio dubbio... Sito bugiardo indicando che ci sono navi per l’aeroporto, mentre la ricevitore ci ha detto il contrario. Abbiamo lasciato al termine di un’ora con tutta la serie di elementi citati sopra. Un solo consiglio, non perdere tempo o soldi perché non verrà rimborsato.

Была в отеле с 28.02.21-07.03.21 г. от Библио-Глобус.Первая моя поездка в Дубай оказалась на высшем уровне в 3* отеле,не ожидала даже. Рассказываю все по порядку,надеюсь кому-то пригодится! 1. При заселении нужно оплатить отелю таксу в 20 долларов или 70 дирхам ( не депозит,а туристический сбор. Депозит не оплачивала. 2.Самое главное для меня-это удобное расположение отеля,параллельно дороге возле отеля ,за ним получается дорога Al Rigga, где есть станция метро Al Rigga и автобусная остановка.Я перемещалась в метро. Веток метро пока только 2 -красная и зеленая,поэтому разобраться как перемещаться самостоятельно не составляло особого труда для меня,женщины.Можно спокойно доехать до станции метро Бурж Халифа, а там и Дубай-молл. А также доехав одну остановку до станции Юнион (зеленая ветка) и пересев неподалеку от станции на автобус С28 ,доезжала до конечной остановки автобуса-Пляж Аль-Мамзар. Банк есть вдоль дороги Al Rigga,где можно поменять доллары на дирхамы. 3.В комнате красивая обстановка,красивая душевая комната.Белье и полотенца меняли каждый день.Есть фен.Шампунь,гель,мыло,вода в бутылочке каждый день новое. Просила заселить на этаж высокий,заселили на 7 этаж. Перед лифтом расположен гель санитарный для обработки рук.В отеле перемещение строго в маске. 4.Отель расположен в районе Дейра,который славится большим количеством магазинов,как дорогих так и дешевых. 5.Сейф бесплатно.Вай-фай в комнате тоже был. 6.Отдельно хочется сказать про еду.Она просто шикарная и в больших порциях! Очень хотелось попробовать кухню другой страны.Еда европейская,но приготовлена она все-равно по-другому и вкус другой. У меня были-завтрак,обед,ужин.Я даже не всегда успевала на окончание обеда или ужина,так меня все-равно готовили и позже времени. За что отдельная благодарность всему персоналу!!!! А особенно шеф-повару!!! 7.С персоналом отеля общалась через переводчик,поэтому никаких проблем не было. 8.Есть весы в отеле для чемоданов,поэтому можно легко проконтролировать вес чемодана перед полетом. 9.В комнате есть кондиционер,который можно включать и выключать при желании. Вообщем,цена и качество отеля 3* на высшем уровне! В следующий раз приеду только в этот отель,потому что не весь район еще исследовала))) Отель рекомендую!!!