Elizabeth Grace House

The location is good but the staff is difficult to reach. The heater doesn't work well

Worst experience ever. There was a hand washing dispenser that had a greasy discharge before the soap came out. A TV that does not work. A broken shower which threw water everywhere and gathered lots of water nearly up to the ankles. Room was very cold. It says there is plenty of free parking, unfortunately this isn’t the case. Parking is on the street and you have to come down every two hours to change hours on the parking disc. Took a while to get the instructions on how to get into the house as the phones weren’t being answered and there is no one to attend to guests. May be other rooms are better but ours was a nigh**are. We ended up not sleeping there and had to shower at a friend’s house

The checkin was good, i got the key codes early, however on arrival the room was very cold. After contacting the owners they arranged for a plumber the next day, and although the heating was dealt with it was still cold in the room. It would be good to have king size quilts on double beds. The room was very basic and there was minimal coffee etc.

After a difficult start trying to work out how to activate the keypad to enter the building, we ended up having to call the proprietor. After managing to enter the property, we had another problem. Which one was our room? Another phone call! Apparently we were meant to have received a text a day earlier but I hadn't, but the text was resent and by now knew how to operate the key pad. Room was lovely. Actual plug sockets next to the beds. Plenty of tea and coffee supplies. No wardrobe, just a hang rail, ended up using the small cupboard under the tea and coffee, sharing my clothes with the iron and hairdryer! Bathroom was cosy, shall I say, but the shower was powerful and hot. WiFi was hit and miss, and that was after you ended up with the right password as the password in the welcome pack was wrong, but the person who texted me back with the right password acted like it was MY fault I got the password wrong and didn't reply when I told her what she texted me and what was printed was different. I couldn't remember if breakfast was included, but was pleased to see it mentioned in the welcome pack, served from 7.30-9.30. We got down there at 8.50, only to find a breakfast free room, despite signs telling us to "help ourselves" there wasn't even so much as a bowl of cornflakes! So we had to go into town and find a cafe.

Nice clean property. Breakfast is a not generous continental and during my stay there was a problem with noisy pipework.

It was ok realy yes nice hallway from door entry more room space would be good a little bit crapmed very basic tv is too high up need bigger ariel.cable shower very small but at the price its ok it is for the island its good its a pleasure to stay on the such lovely place now we will be back at your place again just one thing bit of fruit for breakfast please and little more choice of cereal would be nice bananas lovely good price as well it is what it is and it was peaceful so thanx to you for having us

Did not like having to go up 4 flights of stairs with a damaged knee and no lift. Did not like having no en-suite but we all learn by our mistakes.

Great room - minimum fuss - easy to access - would deff stay there again next visit

on arrival i had to go look for someone, to be told ******* had double booked me , so she had another property around the corner , she told me it was an upgrade as i was getting a sea view and ensuite . the place looked derelict. the toilet seat was hanging off, black marks in the shower and hand basin the furniture was dropping apart breakfast was a 5 minute walk away the sea view you couldn't see through the window, no curtains no head board on the bed , a 5 night stay was booked, i managed 3 i can put up with most things but not this, i took photos hoping to put them on here ,