Hotel in zona Casino Hohensyburg, Dortmund

Average hotel but outdated. One elevator was out of order due to maintenance work and the hotel inside appeared rather dark. Room was ok but also outdated and had a unpleasant smell which didn't go away even with a lot of airing. Big window which was nice but if open would stand in the way of the sitting area. Was there with a dog and there was a note in the room saying that dogs cannot be left alone in the hotel room (probably there have been too many barking and destroying dogs in the past). Not sure if this is the right way to welcome dogs and their owners as not all dogs cause noise and trouble. Nice that there was a small fridge and safe and in overall, ok stay.

Sehr empfehlenswert, wenn man beruflich mit dem Auto übernachten will. Parkplätze sind direkt am Gebäude. Die Zimmer wurden gerade komplett renoviert, sind modern und haben geräumige Bäder. Das Personal ist freundlich, besonders hervorzuheben war die Bereitschaft der Küche etwas zu kochen, was nicht auf der Karte stand. Status (Marriott Bonvoy) bringt nichts für zimmerupgrades, da es nur eine Kategorie gibt. Allerdings werden die Daily Voucher sehr kundenfreubdlich ausgelegt. Getränke der minibar bzw. Restaurant sind ziemlich teuer. Alternative Restaurants oder Supermärkte in laufweite habe ich nicht gesehen.

Onorevoli lettori, in quanto ospite insoddisfatto, vorrei condividere la mia esperienza in questo hotel, e innanzi tutto devo dire che la posizione centrale dell'hotel è positiva. Anche l'incredibile hall d'ingresso di marmo rosso in stile orientale mi è piaciuto molto bene. La mia camera al 5° piano era grande e ha offerto una buona vista sulla città. Purtroppo, questo è l'hotel che attraversa due principali strade. Ciò significa che il traffico è molto forte intorno all'orologio e soprattutto di notte, quando la scena del Poser qui prova le sue auto PS potenti, io sono stato svegliato di notte. Anche le attrezzature sono semplici e sono arrivati negli anni. Il giardino mi ha incontrato subito quando mi ha sollevato, perché la stanza era difettosa e non si è più fissata, e la camera molto luminosa era un grande problema, perché ho sentito ogni rumore dalle camere vicine. La colazione è stata una grande delusione, poiché sono stati utilizzati prodotti di minore qualità che sono disponibili sul mercato più economici. In generale, è stata l'ultima volta che ho soggiornato in questo hotel. Il secondo giorno sono andato a fare la mia dolce mattina in una pasticceria. Purtroppo non posso fare una raccomandazione per questo hotel e consigliare potenziali ospiti di guardare una scelta migliore. Con saluti amichevoli, Un ospite insoddisfatto

Hotel adres listed is different then the actual Hotel reception! The Hotel is situated in the very center, with plenty of parking options. They have 2 buildings, after i figured out where the reception was. I eas able to check in and get room #209 a spacious room, without AC. Two big windows towards a side street from the high street shopping area. The staff was friendly and after asking for AC they offered to put a fan in my room, which was necessary due to the very warm weather. I did enjoy the breakfast with savory and sweet option to choose from. I liked the stay very much that i booked for Hannover too in the weekend.

Cominciamo con le cose positive: la colazione, non eccezionale, ma ok, ha guadagnato 3-4 punti. E la notte era tranquilla anche, nonostante la posizione laterale della stanza alla strada principale. Che non è stato piacere? Molto. La disponibilità telefonica dell'hotel varia da catastrofico a impossibile. Il primo giorno, dopo circa 30 minuti, mi sono rinunciato con nervosità, il secondo giorno, dopo circa 30 minuti, ho avuto un impiegato nella stripper che non ha capito il tedesco. Ma fortunatamente ha potuto trovare qualcuno che sembrava capire le mie preoccupazioni. Il personale è molto gentile, ma completamente incompetente, dalla ricezione al barista, che è il peggior caipirinha della mia vita miscelato. La stanza è arredata in spaghetti, ma è buona, per vivere. Il pavimento del tetto non piace affatto. Cosa non è andato era il letto piccolo. A causa dello studio della pagina di casa, ho già ricordato prima e al check-in che vogliamo avere un letto grande o due letti singoli. Nessun problema è stato sempre segnalato dopo che l'interesse è stato capito ...o dopo che abbiamo pensato che fosse stato capito. Ma non dovrebbe essere così...Mia moglie mi ha poi tenuto in prigione per essere presentata ancora una volta alla ricezione, con il risultato che ho dormito grosso.

Good location but otherwise tired old hotel, long overdue complete refurbishment. Faded carpets and pictures in the halls. No fridge in standard rooms ”to save the planet,” but apparently, superior room occupants are not so concerned. No safe in rooms. Bathroom with green and gold coloured tiles from the 70's/80's had cracked floor tiles with blackened grout from years of water on the floor. Glasses on request, but they wouldn't deliver to room. Body cream on request was so old that it had liquefied. Rooms are only cleaned on request, and they don't tell you that on the reservation or at check-in. Then chambermaid knocked and opened door without waiting, despite ”DO NOT DISTURB” sign. Very poor breakfast with basic rolls and cheese/ham; allegedly broken toaster miraculously reappeared after two days of complaints but still had to ask for bread. You cannot economically repair an old toaster so it was obvious that the reason why it was withdrawn was to avoid having to put out bread. Scrambled eggs on request but no sausage (is this Germany??), bacon or beans. It's definitely not worth €14. Save money and go to one of the many coffee shops nearby. The so called ”cosy bar” is actually at reception and I never saw anyone there. In 4 nights I only saw 2 other guests at breakfast time, which was not a big surprise. This is a poor excuse for an Accor/ Mercure Hotel. There has to be better value in Dortmund.

We spent about 2 weeks here during a family visit. It's a fairly new hotel with a few kinks. Let me start with the positives. Staff are great, no exception. The included breakfast is great, but after 2 weeks with zero variation, it began to wear thin. The espresso maker is available to guests at no extra charge all day, which is plain fabulous. There's a serious issue with the hotel parking. They have a *very* limited number of parking bays, so you never know, when you return, whether there's space for you. There's plenty of other parking in the vicinity, but if you don't know your way around town, it's an issue. Many guests simply leave their cars in the no parking zone adjacent to the hotel. Not sure whether there's a deal with the city ticketing people, but I don't think anyone ever got a ticket in the two weeks that we spent there. You do so at your own risk, obviously, We went through various rooms because the air conditioning didn't work (and it wasn't even summer). I don't want to know what this would look like when it's actually hot. Frightening. It took their staff days to figure out what the problem is (after initially denying that there was a problem to begin with). Not great. WiFi worked great, in the room and the lobby, which has plenty of seating in case you prefer a workspace that's not in your room. There's a small, but decently equipped, gym for hotel guests. The room is what you'd expect of a Residence Inn, spacious, fridge, microwave. The cleaners did a pretty good job maintaining it on a daily basis, there's none of the corner cutting you'd find in other hotels on multi-day stays. Very grateful for that effort. This definitely works as a longer-stay property, just beware of regular soccer events in the city, the guest crowd shifts from business people to soccer fans (with no negative impact, I should add, everyone was at their best behaviours). I would return without hesitation.

well from arrival the outside area is so clean and tidy, followed by inside is so fresh and tidy rooms are amazing greeted polite n friendly staff.. we arrived early and checked in early and was charged 26 euro but didn’t bother us as room was ready and we just wanted to drop back have a hours rest as was up for a 6am flight from england. we was there for meeting our german friends for a bvb dortmund game. rooms was amazing spacious amazing powerful shower beds n pillows so comfy it was me and my son 18 years old

Hotel in città eccellente, in perfetta vicinanza al centro, alla stazione ferroviaria e al Museo tedesco di calcio! Bello lobby e bar condivisi. Una colazione straordinaria, meravigliosa e diversa fino alle 12:00! Qui c'è tutto quello che il cuore desidera! Personale molto amichevole, utile. Camere molto belle, pulite e ben attrezzate. Hotel assoluto di benvenuto. Possiamo raccomandare questa casa di meglio coscienza e abbiamo avuto la possibilità di trascorrere un bel fine settimana a Dortmund come famiglia (2 Erw. + 1 bambino)! Ci piacerebbe tornare indietro. Continua così!

La scelta dell'Hotel è dovuta alla catena che già conoscevo e frequento in altre parti del mondo, ma soprattutto a Dortmund per la vicinanza alla stazione centrale ed alla metropolitana. Ovviamente come sempre tutto secondo le aspettative.