No.3 Gangjian Road, Xingang Town, Dongyuan, Guangdong, 517000, ChinaDettagli hotel
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Corrispondenza del prezzo
1 notte
Recensioni degli ospiti
4.5/5
Buono
1095 recensione
Per garantire l'autenticità delle valutazioni visualizzate, non forniamo semplicemente una media. Al contrario, teniamo in considerazione la credibilità e le date di soggiorno dell'ospite per determinare la valutazione finale.
Recensioni verificate
Ubicazione4.6
Strutture e servizi4.3
Servizio4.5
Pulizia4.5
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Tutte le recensioni(1095)
Recensioni positive(1042)
Recensioni con foto/video(406)
Vista sul lago isolato(110)
Piscina meravigliosa(74)
Reception gentilissima(66)
Ideale per bambini(53)
Di lusso(24)
Cena molto buona(19)
Pesce delizioso(18)
Con servizi per bambini(12)
Recensioni negative(53)
Alec Muklewicz 穆子德
Stanza Deluxe con Letto Matrimoniale e Vista Lago
Soggiorno: mar 2024
Coppia
42 recensione
4.7/5
Fantastico
Pubblicata: 7 lug 2024
Excellent hotel. A little dated and underutilized due to the overly high capacity of the hotel, but the amenties available were excellent. Location is superb. Lovely view of everything. Restaraunts serve pretty high quality food, particularly the Jade garden* (can't remember if that was the name) restaraunt. Some of the best bbq prok (chaoshao) I've ever had. The hakka food and the breakfast there are also pretty good. Highly recommend for someone looking for a comfortable and convenient stay on Wanlv lake.
Traduci
6/8
Risposta dalla struttura: dear friend, thank you so much for choosing to stay Meisi ans shared your feelings, we are committed to providing you with an intimate and thoughtful stay, we are really happy to see that you like our delicious foods of our Jade Garden Chinese Restaurant, look forward to coming back and best wishes.
Loulou SZ
Suite Deluxe con Vista Giardino
Soggiorno: ago 2023
Coppia
14 recensione
3.2/5
Pubblicata: 6 ott 2023
Buffet is crowded.
No bike or motobike renting possibilities.
Concierge at the entrance is very good and help us to find paddle and swimming place in river.
Traduci
Risposta dalla struttura: 親愛的朋友,真的十分抱歉,由於國慶入住的客人巨多,用餐客人也多,建議錯峯用餐哦,另外由於考慮安全問題,暫時沒有自行車或摩託車的租賃服務,我們會繼續努力提升服務質量。希望下次能給您一個完美的入住體驗,謝謝您的支持!祝您生活愉快~
Ignaz Forstner
Stanza Deluxe con Letto Matrimoniale e Vista Lago
Soggiorno: feb 2024
Coppia
3 recensione
3.7/5
Pubblicata: 21 mar 2024
We chose the hotel due to the fact that they allow pets. The service was very good. People always helped even though is was more difficult due to the language barrier, since our chinese language skills are terrible. Our initial room which was more expensive for had a great view and we were initially very happy until evening came around and KTV singing started. The sound was so loud you heard inside the room. The room was in section A of the complex. The next day we moved into complex B where it was much more quiet, but the room was not as nice. Since the hot spring area was out of service during our visit we received vouchers for afternoon tea instead which was more like a whole meal. Breakfast buffet was great and on the days where there there was no buffet due to only a few guests staying they would serve lots of food to your table. There is also a new walking trail kind of starting behind the hotel complex which offers great views onto the lake. All in all we had a quite pleasing stay.
Traduci
Risposta dalla struttura: Dear friend,Thank you so much for your support to the hotel, did not get your full 5 points of praise, we still have a little bit of loss in our heart, may be the hotel is not in place, I hope you can point out our shortcomings when next time you come back, we will strive to do better, we will serve carefully, so that every guest can feel the warmth of home, Hope our service can bring you more surprises and moved, looking forward to your next visit! The best wishes.
DorotaGZ
Camera Deluxe (letto matrimoniale, con vista sul giardino)
Soggiorno: lug 2022
Coppia
25 recensione
4.0/5
Molto buono
Pubblicata: 15 ago 2022
The hotel is not the newest but our room was big and clean. Buffets are OK, the swimming pools are great, and the staff is nice. Pity that there was no furniture on the balcony.
Traduci
Risposta dalla struttura: Dear friend, thank you very much for your praise and recognition, to provide customers with comfortable environment to stay in our hotel is the goal of our work, hotel next to the evergreen lake, sightseeing trip on the lake is very convenient, our leadership attaches great importance to your feedback on the shortcomings of the balcony ,which will be perfect configuration, thank you again for your support, look forward to your coming back on holiday and the best wishes for your life.
Utente anonimo
Camera Deluxe (letto matrimoniale, con vista sul giardino)
Risposta dalla struttura: 尊敬的賓客,非常親愛的朋友,非常感謝您對我們的支持與信任,我們將繼續秉承用心做事、細心服務的服務理念,讓您在美思的居停感受到家一般的温暖。期待您再回來度假,欣賞萬綠湖美景哦,祝您開心每一天~感謝您對我們酒店的好評,我們會再接再厲不辜負您的好評。再次感謝您對酒店的肯定,期待再次光臨,祝旅途愉快!
Risposta dalla struttura: 親愛的朋友,非常感謝您的反饋,對於給您帶來的不愉快入住體驗,我們深表歉意。關於床型安排問題,由於工作失誤,未按您預訂的2.2米大床安排房間,給您造成不便,我們已對相關工作人員進行批評教育,後續會加強訂單核對流程,避免此類情況再次發生。對於此事我們也進行了調查,前台辦理入住時和您確認房型,表示可以入住雙床,後續不喜歡可以隨時聯繫我們更換大床的哦~給您帶來的不愉快,實在抱歉~對於一次性浴盆衞生套收費讓您心裏不舒服,我們十分理解。目前該物品收費是酒店既定政策,但您的反饋讓我們意識到需重新評估其合理性。我們會綜合考量成本和客人需求,儘快給出更優化的方案。酒店一直致力於為客人提供優質服務,此次的不足我們會高度重視並積極改進。為彌補給您帶來的損失,我們將為您下次入住提供一定的優惠或增值服務。希望您能再給我們一次機會,讓我們為您提供滿意的服務,期待您的再次光臨!
Risposta dalla struttura: 尊敬的客人,非常感謝您選擇我們並留下細緻的評價!很高興得知您對房間的整潔度、面積以及湖景景觀十分滿意。對於温泉池較遠、温泉每日限一次的問題,我們已經記錄下來,後續會認真評估改進的可能性。我們一直致力於為客人提供更優質的服務和體驗,希望能在您下次光臨時給您帶來更多驚喜。新的一年,祝您萬事順遂,期待您再次入住,開啟美好旅程!
Risposta dalla struttura: 親愛的朋友,感謝您選擇入住美思,首先很抱歉未能給您一個滿意的入住體驗。酒店雖位於萬綠湖景區附近,交通便利,房間景觀方面我們會持續提升。雙人湯泉體驗券我們將持續優化泳衣配套,以滿足不同遊客需求。早餐供應時間與品質我們已注意到,將調整並豐富品種,確保每位遊客都能享受到高品質早餐。我們正積極改進,以期為您帶來更佳的住宿體驗。您的意見是我們提升的動力,我們會努力改進,為客人提供更好的服務和體驗。期待您再次光臨,見證我們的進步,祝您生活愉快,事事順心。
Risposta dalla struttura: 親愛的朋友,非常感謝您與我們分享了您的入住感受,對於酒店沒有USB接口很抱歉,酒店有提供免費借用的充電器可以使用,此次沒能給您留下完美回憶,期待下次能夠全都補上 (要給機會呀!)我們在努力,期待您見證!祝一切順利!
Utente ospite
Stanza Deluxe con Letto Matrimoniale e Vista Lago
Soggiorno: mar 2025
Viaggio con amici
13 recensione
4.5/5
Ottimo
Pubblicata: 11 apr 2025
服務絕對是 5 星 好評,還給升級了行政房,住的附近吃的挺豐富,離萬綠湖很近,乾濕分離不錯
Traduci
Risposta dalla struttura: 親愛的客官您好,非常感謝您對酒店的支持,沒有得到您全5分好評,我們心裏還是有點點的失落,可能是酒店還有做的不到位的地方,希望客官您下次到來能給我們指出我們的不足,我們會努力做到更好,我們會用心服務,讓到店的每位客官都能感受到家一般的温暖,希望我們的服務能給您帶來更多的驚喜和感動,期待您下次到來!祝您生活愉快~