Utente ospite
29 dicembre 2023
Very disappointed with a well-known 5-star hotel. Since only one restaurant and a beach lounge are open on the weekend afternoon hours, we settled just a coffee at the Loulou cafe. A cappuccino costs 45 QAR but is made from a cheap coffee machine for home use. Not to mention it was served in a plastic cup and was half-full. I thought it was because it's outdoor sitting next to the pool that's why they served in a plastic cup. However, we saw a lady having wine using a wine glass. It was a beautiful sunny day but the poorly outdoor design blocked most of the Seaview. There were too many unnecessary poles, dividers, and trees. The outdoor swimming pool was ridiculously small for a 5-star hotel, especially for the world-renowned Fourseason brand. Most of the outdoor area is used for gardening, and the landscape designer did a horrible job utilizing the space. We also went to the restaurant to check out their weekend brunch, and the displayed food was just absolutely subpar for the price tag. With about 250 rooms and apartment residences, the restaurant absolutely can't accommodate even 30% of the guests. Providing sub-standard qualities and hotel amenities, it was insane to charge a night more than The Royal Atlantis Hotel in Dubai.
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